Logged out when trying to upload an avatar

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Seamaiden
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Logged out when trying to upload an avatar

Unread post by Seamaiden » 2021-11-26, 05:14

When trying to upload an avatar, I am logged out instead of having the avatar uploaded. After clearing browser history and cookies and turning off my VPN, the problem continues. My file size and dimensions are under those that are specified. I have tried both jpg and png files. Is this a new bug to report?
Windows 10 (64-bit). Pale Moon 29.4.5.1 with Tab Mix Plus 0.5.8.1. Firefox 98.0.2. Thunderbird 91.8.0.

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Moonchild
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Re: Logged out when trying to upload an avatar

Unread post by Moonchild » 2021-11-26, 10:07

The forum does extensive checking to make sure logged-in browsing sessions aren't hijacked.
If you use a VPN or proxy, or otherwise mask or anonymize essential data, then that might indeed interfere.

Sorry to hear of your troubles but it seems this is the forum software doing exactly what it is mean to do.
Please try again logging in without any anonymizing settings/extensions, from a direct connection without VPN, allowing cookies, after clearing your cache and site data, then upload your desired avatar again.
"You will observe with concern how long a useful truth may be known and exist before it is generally received and practiced on." -- Benjamin Franklin
"Compromise and collaboration lie at the heart of all great endeavours" -- Kassandra
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Seamaiden
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Re: Logged out when trying to upload an avatar

Unread post by Seamaiden » 2021-12-25, 05:34

Situation resolved. Avatar successfully uploaded.

Thank you.
Windows 10 (64-bit). Pale Moon 29.4.5.1 with Tab Mix Plus 0.5.8.1. Firefox 98.0.2. Thunderbird 91.8.0.

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