Online payment failure

Users and developers helping users with technical Pale Moon issues (Windows and other non-Linux O.S.). Please direct questions about the Linux version to the appropriate Linux board.

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spinneyfield99
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Online payment failure

Post by spinneyfield99 » 2020-06-30, 15:07

Over the past few weeks, I've been having problems with major websites and getting stuck at the payment page. Something seems to be blocking the 'proceed to payment' section, notably with Paypal. This is affecting such sites as Argos, Wickes, Ikea and others. I now can't even log into the updated Patient Access website which is much more serious. I'm using the latest version but no joy. Is it me or is anyone else having these problems? I need to use a different browser to do online purchases now, which makes life complicated. I'd rather stick with Pale Moon but I may have to go to the dark side if I can't fix this.

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Night Wing
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Re: Online payment failure

Post by Night Wing » 2020-06-30, 15:25

I've answered this question many times already.

My wife uses PayPal online to complete purchases on eBay. She has no problems using Pale Moon now or in the past. Since we are in the USA, she uses the PayPal site below.

https://www.paypal.com/us/home

At this time, she is using 64 bit linux Pale Moon 28.10.0 running in 64 bit linux Mint 20 (Ulyana) Xfce. The only extensions she has installed for linux Pale Moon are NoSquint 2.2.2 and uBlock Origin (1.16.4.21). PayPal sees her user agent as:

Code: Select all

 Mozilla/5.0 (X11; Linux x86_64; rv:68.9) Gecko/20100101 Goanna/4.6 Firefox/68.9 PaleMoon/28.10.0
For Compatibility, she has as her user agent mode, Firefox Compatibility.

So in my opinion, the problem is not with Pale Moon. It is most likely on your end someplace.
Linux Mint 20 (Ulyana) Xfce 64 Bit with 64 Bit linux Pale Moon

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moonbat
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Re: Online payment failure

Post by moonbat » 2020-06-30, 16:11

Check your adblocker and cookies settings. Paypal requires scripts from paypalobjects.com, and uses recaptcha (gstatic.com, google.com) to function, for starters, so you'll have to allow scripts from there to run.
"One hosts to look them up, one DNS to find them and in the darkness BIND them."

Linux Mint 20 Xfce x64 on HP i5 laptop with 12 GB RAM, always latest versions of PM & Basilisk unless specified.

vannilla
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Re: Online payment failure

Post by vannilla » 2020-06-30, 16:34

I had no problem with PayPal; in fact, I just made a payment like two days ago through it.
I'm using the native user agent (i.e. without any Firefox or Gecko strings) and had no problem.
I do use a content blocking extension, but I turned it off and things worked correctly.

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moonbat
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Re: Online payment failure

Post by moonbat » 2020-06-30, 17:55

vannilla wrote:
2020-06-30, 16:34
I do use a content blocking extension, but I turned it off and things worked correctly.
Best to figure what to allow on a specific site than have to turn it off entirely - nMatrix is the best in this regard :D
"One hosts to look them up, one DNS to find them and in the darkness BIND them."

Linux Mint 20 Xfce x64 on HP i5 laptop with 12 GB RAM, always latest versions of PM & Basilisk unless specified.

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Cassette
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Re: Online payment failure

Post by Cassette » 2020-06-30, 21:02

There are a number of extensions that can interfere with online payments. Even browser settings can interfere. I recommend you download the portable version and test one of those sites with a clean profile and see if it works. If it does, it will come down to narrowing down what setting and/or extension is causing the issue.

vannilla
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Re: Online payment failure

Post by vannilla » 2020-06-30, 22:56

moonbat wrote:
2020-06-30, 17:55
Best to figure what to allow on a specific site than have to turn it off entirely - nMatrix is the best in this regard :D
Google Captcha is terrible since it loads scripts lazily, so I'd have to refresh the page multiple times for each subdomains used by Google.
Since online payments are relatively sensitive and the processor already knows what I'm doing anyway, I give up and turn the extension off entirely for the duration of the transaction.
Though captcha is the main reason why I turn it off. Other services like hCaptcha are less terrible regarding resource loading.

BookMark
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Re: Online payment failure

Post by BookMark » 2020-07-01, 00:01

PayPal works fine for me on 28.10 64-bit. I have never been greeted with a captcha, or had other issues, even with 20+ plugins, though most are of the passive type.

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moonbat
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Re: Online payment failure

Post by moonbat » 2020-07-01, 04:08

BookMark wrote:
2020-07-01, 00:01
I have never been greeted with a captcha, or had other issues, even with 20+ plugins,
Extensions, not plugins. The two terms mean completely different things in the context of the browser and should not be interchanged.
"One hosts to look them up, one DNS to find them and in the darkness BIND them."

Linux Mint 20 Xfce x64 on HP i5 laptop with 12 GB RAM, always latest versions of PM & Basilisk unless specified.

BookMark
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Re: Online payment failure

Post by BookMark » 2020-07-02, 07:13

moonbat wrote:
2020-07-01, 04:08
BookMark wrote:
2020-07-01, 00:01
I have never been greeted with a captcha, or had other issues, even with 20+ plugins,
Extensions, not plugins. The two terms mean completely different things in the context of the browser and should not be interchanged.
Right - extensions... It would not be easy to find 20 useful plugins to install.

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