One particular site throws PM 28 on its ear Topic is solved

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.
Please direct questions that are Mac or Linux-specific (dealing with installation and OS integration) to the appropriate Linux or Mac board.

Moderator: trava90

Forum rules
This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only. The main focus here is on Pale Moon on Windows. Please direct your questions that are specific for Linux and Mac to the dedicated boards for those operating systems.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
User avatar
Pale06
Moongazer
Moongazer
Posts: 8
Joined: 2018-08-30, 01:59
Location: australia

Re: One particular site throws PM 28 on its ear

Post by Pale06 » 2018-08-30, 02:30

Maybe this is related ?
Since a few weeks my online banking site doesn't work properly anymore.
the sign on screen gets partially covered by a new window.
The site is : https://ob.cua.com.au/ib/dd76da88930f78 ... uth.action
Contacted the bank, but they only advised to delete cookies and cache or to try another browser ! I've been using PM for over a year now, without ANY problems at all. I' ve tried a few versions of PM 25.8.1 and a few flavours of PM27. 97% of all other sites work perfectly and that particular site works on Wndows Chrome but not on Puppylinux 605.

User avatar
Pallid Planetoid
Knows the dark side
Knows the dark side
Posts: 3843
Joined: 2015-10-06, 16:59
Location: Los Angeles CA USA

Re: One particular site throws PM 28 on its ear

Post by Pallid Planetoid » 2018-08-30, 14:27

Pale06 wrote:... my online banking site doesn't work properly anymore.
the sign on screen gets partially covered by a new window.
The site is : https://ob.cua.com.au/ib/dd76da88930f78 ... uth.action
Contacted the bank...
The log-in page for this Bank appears to render properly on PM 28.0.0.1 using Win7 OS (nothing that I can see is "partially covered" in my case):
Bank login page rendering well in PM28 on Win7.png
In the event this might help -- you could try the Dismiss The Overlay extension to see if the "new window" that is "partially" covering the page is a sketchy (poorly designed) overlay that can be closed with this add-on. :idea:

Addendum: Another thing you could try is to clear the cookies for this website to see if this helps:
Clear cookies for bank.png
After doing the above --- Click on Security/View Cookies button to do this (only cookies for this site should be displayed):
Cookies for this bank website can now be cleared.
Cookies for this bank website can now be cleared.
After clearing cookies for this bank website test the log-in to see if this solved your issue.
Last edited by Pallid Planetoid on 2018-08-30, 20:17, edited 4 times in total.
Current Pale Moon(x86) Release | WIN10 | I5 CPU, 1.7 GHz, 6GB RAM, 500GB HD[20GB SSD]
Formerly user Pale Moon Rising - to provide context involving embedded reply threads.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
Knowing Pale Moon is indisputably #1 is defined by knowing the totality of browsers. - Pale Moon Rising

User avatar
New Tobin Paradigm
Knows the dark side
Knows the dark side
Posts: 8850
Joined: 2012-10-09, 19:37
Location: Skaro

Re: One particular site throws PM 28 on its ear

Post by New Tobin Paradigm » 2018-08-31, 08:58

Please try the newly released Pale Moon 28.0.1 and report back.
How far are you prepared to go? How much are you prepared to risk? How many people are you prepared to sacrifice for victory?
Are you willing to die friendless, alone, deserted by everyone? Because that's what may be required of you in the war that is to come.

Image

User avatar
Pale06
Moongazer
Moongazer
Posts: 8
Joined: 2018-08-30, 01:59
Location: australia

Re: One particular site throws PM 28 on its ear

Post by Pale06 » 2018-09-01, 04:59

Thanks very much for that. I installed 28.0.1 and all is well.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1375
Joined: 2018-06-08, 17:02

Re: One particular site throws PM 28 on its ear

Post by therube » 2018-09-01, 12:06

https://99designs.com/blog/trends/web-d ... ends-2018/

While I did not have issues with that page, I'll note that the one .gif - alone, is rather expensive, CPU-wise, https://99designs-blog.imgix.net/wp-con ... =max&w=930.

https://www.ventusky.com/39.543;-77.039

And then ventusky was mentioned. (Never heard of or been there before.) That page EATS RAM.
On browser start, from Session Restore, with whatever it is, I'm using ~400 MB of RAM, rather reasonable.
I then click the ventusky tab, & RAM immediately jumps to ...

Ha! That's wrong!
It is 99designs!

Once I click the 99designs tab, PM memory usage shoots up to 2 GB.
And that is with JavaScript blocked.
Enable JavaScript, scroll from top to bottom, then back up again, & memory usage is 4 GB.


And that said, & while I'd consider 4 GB to be huge, browser operation doesn't seem to be impacted.
(That is a really good test page, IMO. And I really should test in a new Profile too...)

And I really should test in a new Profile too...
4.5 GB of RAM.


An "unscientific" FF 61 is using 2 GB of RAM.
("Unscientific". Existing Profile, windows, tabs extensions... A bit better, restart in Safe Mode, but still "only" using 2 GB of RAM.)


I don't see an issue from a usability perspective.
And if you don't consider 4 GB of RAM to be outrageous, then no issue there either.
(I wonder how many more pages 99designs has designed & how many of those I can open before...)
Though memory usage seems way out of wack compared to other browsers I've looked at.


An "unscientific" SeaMonkey 2.49.5 is using 1.5 GB of RAM.
("Unscientific". Existing Profile, windows, tabs extensions... Less windows tabs then FF 61, but no extensions. Actually expected SM to do poorly here, so actually surprised. Now I'll have to look at SeaMonkey 2.53...)


SeaMonkey 2.53, new Profile, 1.5 GB of RAM.


(Even though, I shouldn't: Win7 x64, PM 28.0.1 x64, i5-3570k, 16 GB, Intel HD4000. All browsers were x64.)
Last edited by therube on 2018-09-01, 12:57, edited 15 times in total.

tenseys
Lunatic
Lunatic
Posts: 484
Joined: 2015-09-15, 09:09
Location: NYC

Re: One particular site throws PM 28 on its ear

Post by tenseys » 2018-09-01, 13:36

therube wrote:https://99designs.com/blog/trends/web-d ... ends-2018/

While I did not have issues with that page, I'll note that the one .gif - alone, is rather expensive, CPU-wise, https://99designs-blog.imgix.net/wp-con ... =max&w=930.....

https://www.ventusky.com/39.543;-77.039

And then ventusky was mentioned. (Never heard of or been there before.) That page EATS RAM.
On browser start, from Session Restore, with whatever it is, I'm using ~400 MB of RAM, rather reasonable.
I then click the ventusky tab, & RAM immediately jumps to ...

Ha! That's wrong!
It is 99designs!

Once I click the 99designs tab, PM memory usage shoots up to 2 GB.
And that is with JavaScript blocked.
Enable JavaScript, scroll from top to bottom, then back up again, & memory usage is 4 GB.....


And that said, & while I'd consider 4 GB to be huge, browser operation doesn't seem to be impacted.
(That is a really good test page, IMO. And I really should test in a new Profile too...)


(Even though, I shouldn't: Win7 x64, PM 28.0.1 x64, i5-3570k, 16 GB, Intel HD4000. All browsers were x64.)

I find the above a little hard to follow but this is what I see using Task manager:


1). When I start PM 28.0.1 and it goes to my homepage (protopage) after about 10 seconds my PM is using CPU = 0.9%, Memory = 195 MB.

2). I then go to PM forum via bookmark (PM CPU = 0%, Memory 190 MB), and open in new tab https://99designs.com/blog/trends/web-d ... ends-2018/.
PM is using CPU = 0 % , Memory = 245 MB.

3). I then open https://99designs-blog.imgix.net/wp-con ... =max&w=930 in new tab, and now PM CPU = 6%, Memory = 305 MB.

4). I then open this (Ventusky): https://www.ventusky.com/39.543;-77.039 in new tab and PM CPU = 13%, Memory = 413 MB

If I keep all tabs open for a bit, 10 minutes or so, and visit each one there is not much change... I never see Memory above 420 MB.

This is with my normal profile. New profile is similar.

Added: FF61 is similar, it uses more CPU and Memory in general but nothing crazy.
Last edited by tenseys on 2018-09-01, 19:18, edited 30 times in total.
I'm using Pale Moon version 28.1.0 (64-bit) on Windows 10 Home 64-bit.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1375
Joined: 2018-06-08, 17:02

Re: One particular site throws PM 28 on its ear

Post by therube » 2018-09-01, 15:49

FF61.0.2
SM 2.49.5
SM 2.53
WF 6.22
PM 28.0.1

All the browsers, x64, new Profiles, first startup, opening whatever page(s) they open to.
(Nothing more.)

Mem usage, new Profile, & open browser to whatever it opens to.
(And I forgot to actually open PM, at that point ;-).)

Mem usage, pasting & opening https://99designs.com/blog/trends/web-d ... ends-2018/.
(Nothing more, paste & load the page.)

Mem usage, after having scrolled down, then back up 2x.
(During the initial scroll down, a "flyover" popups up, which I dismiss.)

PaleMoon 28 99designs - browsers.png
PaleMoon 28 99designs - new profile load.png
PaleMoon 28 99designs - 99 page loaded.png
PaleMoon 28 99designs - 99 page loaded scroll up down 2x.png
(Yes, I should have resized the Mem shots & captured them all in one.)

Maybe, in this case, Portable is affecting things? I did not test otherwise.

Ventusky, was a red-herring.
Oh, & I changed some of the names, to protect the innocent (& the fishies).
Last edited by therube on 2018-09-01, 16:26, edited 7 times in total.

tenseys
Lunatic
Lunatic
Posts: 484
Joined: 2015-09-15, 09:09
Location: NYC

Re: One particular site throws PM 28 on its ear

Post by tenseys » 2018-09-01, 17:45

Pale moon portable at least for me uses little memory on that website just like the desktop version.

Capture2.PNG
Last edited by tenseys on 2018-09-01, 18:56, edited 8 times in total.
I'm using Pale Moon version 28.1.0 (64-bit) on Windows 10 Home 64-bit.

tenseys
Lunatic
Lunatic
Posts: 484
Joined: 2015-09-15, 09:09
Location: NYC

Re: One particular site throws PM 28 on its ear

Post by tenseys » 2018-09-01, 17:59

Whoops... yes, after scrolling up and down twice and closing the popup, now I'm seeing high memory usage on regular PM 28.0.1
ready.PNG
If I close PM, open and go back a second time, just scrolling to the bottom of that page sets it off - goes up as high or higher than 4GB, cpu and disk gets excited too. Not doing that again.

Other browsers behave normally.
Last edited by tenseys on 2018-09-01, 19:18, edited 23 times in total.
I'm using Pale Moon version 28.1.0 (64-bit) on Windows 10 Home 64-bit.

User avatar
satrow
Forum staff
Forum staff
Posts: 1851
Joined: 2011-09-08, 11:27

Re: One particular site throws PM 28 on its ear

Post by satrow » 2018-09-01, 18:21

Main culprits:
│ │ │ ├──1,454.35 MB (24.38%) ++ image(930x929, https://99designs-blog.imgix.net/blog/wp-content/uploads/2017/12/ceden.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────625.91 MB (10.49%) ++ image(900x478, https://99designs-blog.imgix.net/blog/wp-content/uploads/2017/12/femmefatale.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────617.66 MB (10.35%) ++ image(900x453, https://99designs-blog.imgix.net/wp-content/uploads/2017/12/DesignBetter-2.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────382.69 MB (06.42%) ++ image(900x471, https://99designs-blog.imgix.net/wp-content/uploads/2017/12/zendesk-2.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────334.98 MB (05.62%) ++ image(900x450, https://99designs-blog.imgix.net/blog/wp-content/uploads/2017/12/inturn.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────290.06 MB (04.86%) ++ image(900x471, https://99designs-blog.imgix.net/blog/wp-content/uploads/2017/12/heco.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────229.17 MB (03.84%) ++ image(900x473, https://99designs-blog.imgix.net/wp-content/uploads/2017/12/digitalasset.gif?auto=format&q=60&fit=max&w=930)
│ │ │ ├────202.51 MB (03.40%) ++ image(900x447, https://99designs-blog.imgix.net/wp-content/uploads/2017/12/heystack.gif?auto=format&q=60&fit=max&w=930)

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 29203
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: One particular site throws PM 28 on its ear

Post by Moonchild » 2018-09-01, 21:17

Using an animated gif that way is always going to eat memory. It's large-size, high framerate, and encoded it's 24MB - the browser will have to decode all frames in memory to play it properly so will use the uncompressed frame size for each frame. Not doing that would mean having to decode each frame as it's played with is not efficient.
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss
Image

tenseys
Lunatic
Lunatic
Posts: 484
Joined: 2015-09-15, 09:09
Location: NYC

Re: One particular site throws PM 28 on its ear

Post by tenseys » 2018-09-01, 22:42

tenseys wrote:Other browsers behave normally.
Actually, FF and Edge also get a little crazy too with the memory hitting 1.5GB ish if you scroll down and stop at points.

Cutting edge web design....
Last edited by tenseys on 2018-09-01, 23:04, edited 12 times in total.
I'm using Pale Moon version 28.1.0 (64-bit) on Windows 10 Home 64-bit.

User avatar
Moonchild
Pale Moon guru
Pale Moon guru
Posts: 29203
Joined: 2011-08-28, 17:27
Location: Tranås, SE
Contact:

Re: One particular site throws PM 28 on its ear

Post by Moonchild » 2018-09-02, 05:35

tenseys wrote:Cutting edge web design....
:lol: Yeah using tech from 1997 in a way it was never designed for. Very cutting edge! Definitely will give you paper cuts ;)
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss
Image

Locked