Bookmark and Browsing history lost

[Hexagon]

Troubleshooting information:

Application Basics
------------------

Name: Pale Moon
Version: 27.8.0
Build ID: 20180227141906
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.9) Gecko/20100101 Goanna/3.4 Firefox/52.9 PaleMoon/27.8.0
OS: Windows_NT 6.1
Multiprocess Windows: 0/2 (default: false)
Safe Mode: false

Extensions
----------

Name: BBCodeXtra
Version: 0.4.1.1-signed
Enabled: true
ID: {af79f858-4b25-4ca4-822b-b5db1be628fc}

Name: EPUBReader
Version: 1.5.0.12
Enabled: true
ID: {5384767E-00D9-40E9-B72F-9CC39D655D6F}

Name: Greasemonkey
Version: 1.15.1-signed
Enabled: true
ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

Name: MEGA
Version: 3.16.1
Enabled: true
ID: firefox@mega.co.nz

Name: Password Backup Tool
Version: 1.1.0
Enabled: true
ID: password-backup-tool@Off.JustOff

Name: uBlock Origin
Version: 1.13.8
Enabled: true
ID: uBlock0@raymondhill.net

Name: IDM CC
Version: 7.3.110
Enabled: false
ID: mozilla_cc@internetdownloadmanager.com

Graphics
--------

Adapter Description: AMD Radeon HD 7700 Series
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 1024
Device ID: 0x665c
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16492)
Driver Date: 1-12-2018
Driver Version: 23.20.15015.1002
GPU #2 Active: false
GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC)
Subsys ID: 22691458
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 307200
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.download.manager.alertOnEXEOpen: false
browser.places.importBookmarksHTML: false
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.startup.homepage: https://duckduckgo.com/
browser.startup.homepage_override.buildID: 20180227141906
browser.startup.homepage_override.mstone: 3.4.2
dom.mozApps.used: true
dom.popup_allowed_events: click
extensions.lastAppVersion: 27.8.0
font.internaluseonly.changed: true
gfx.direct3d.last_used_feature_level_idx: 0
image.http.accept: image/webp,image/jxr,image/png,image/*;q=0.8,*/*;q=0.5
network.cookie.prefsMigrated: true
network.http.speculative-parallel-limit: 0
places.database.lastMaintenance: 1519608006
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor: false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages: false
print.printer_Microsoft_XPS_Document_Writer.print_colorspace:
print.printer_Microsoft_XPS_Document_Writer.print_command:
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts: false
print.printer_Microsoft_XPS_Document_Writer.print_duplex: 1515870810
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top: 0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages: true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter:
print.printer_Microsoft_XPS_Document_Writer.print_footerleft: &PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright: &D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter:
print.printer_Microsoft_XPS_Document_Writer.print_headerleft: &T
print.printer_Microsoft_XPS_Document_Writer.print_headerright: &U
print.printer_Microsoft_XPS_Document_Writer.print_in_color: true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top: 0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages: true
print.printer_Microsoft_XPS_Document_Writer.print_orientation: 0
print.printer_Microsoft_XPS_Document_Writer.print_page_delay: 50
print.printer_Microsoft_XPS_Document_Writer.print_paper_data: 1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height: 11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_name:
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit: 0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width: 8.50
print.printer_Microsoft_XPS_Document_Writer.print_plex_name:
print.printer_Microsoft_XPS_Document_Writer.print_resolution: 1515870810
print.printer_Microsoft_XPS_Document_Writer.print_resolution_name:
print.printer_Microsoft_XPS_Document_Writer.print_reversed: false
print.printer_Microsoft_XPS_Document_Writer.print_scaling: 1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit: true
print.printer_Microsoft_XPS_Document_Writer.print_to_file: false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right: 0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top: 0
privacy.cpd.cookies: false
privacy.cpd.sessions: false
privacy.cpd.siteSettings: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1519045794

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.18
Version in use: 4.18

NSS
Expected minimum version: 3.35
Version in use: 3.35

NSSSMIME
Expected minimum version: 3.35
Version in use: 3.35

NSSSSL
Expected minimum version: 3.35
Version in use: 3.35

NSSUTIL
Expected minimum version: 3.35
Version in use: 3.35

Experimental Features
---------------------

I'm using the 32bit version with windows 7 and after I updated to the 27.8 version I've been encountering a weird bug. My bookmark and browser history disappeared completely and I couldn't add new bookmark and sites I visited doesn't show up in the history.

I used the profile backup tool and it restored the bookmark/history data but when I close and reopen pale moon it bugged out again and forced me to run the profile backup again.

Is this browser problem or my profile data is corrupted? At the moment I'm able to circumvent it using the profile backup tool but its a bother to run it every time I start pale moon

[SpockFan02]

If you restart in Safe Mode, does it still happen?

[Hexagon]

If you restart in Safe Mode, does it still happen?

Thank you for the answer. If I restart in safe mode with both 'reset toolbars and controls' and 'disable all addon' there are no more problem.
It seem that the problem is caused by the version of greasemonkey I'm using

[SpockFan02]

Aha, I'm glad you found the source of the problem. Is there another version of GreaseMonkey that fixes it?

[Hexagon]

Aha, I'm glad you found the source of the problem. Is there another version of GreaseMonkey that fixes it?

I've been looking for an alternative these last few days because all the recent one are incompatible.

[coffeebreak]

It seem that the problem is caused by the version of greasemonkey I'm using

I've been looking for an alternative these last few days because all the recent one are incompatible.

The version of Greasemonkey listed in your "Troubleshooting Information", Greasemonkey 1.15.1-signed, has been giving other problems too recently (see 1, 2, 3).

Please try this fork of greasemonkey which was made specifically for Pale Moon: https://github.com/janekptacijarabaci/greasemonkey/releases.