Repeated crashes

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DanceMan
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Repeated crashes

Post by DanceMan » 2017-03-28, 17:13

Over the last several updates of PM on Windows 7 I've been experiencing repeated crashes, usually when clicking on a search result, in both Duckduck Go and Bing. I will get a dialog window "PM has experienced a problem, and giving me two options, one of which is to close PM. Suspect it may be a conflict with one of my extensions, two of which are older versions.

Windows 7 32-bit
Thinkpad T60 C2D 1.83G SSD 4G ram
NoScript
Tab Mix Plus
uBlock Origin
Roomy Bookmarks Toolbar 1.4.4.1
Hide Caption Titlebar Plus 2.8.7rc
AdNauseum 3.0.50

I often have 50 tabs open, but in the past I've had many times this open without this type of problem. Currently after one of these lockups or crashes, even reopening PM with the same tabs will produce the same crash as soon as I repeat the search, even though the close and reopen has unloaded all but the current tab -- so not likely a memory issue. I will try disabling extensions one at a time but the reason I use PM is the ability to customize the browser to the way I want it.

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Moonchild
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Re: Repeated crashes

Post by Moonchild » 2017-03-28, 17:19

If you can reliably reproduce the crash, it would help tremendously if you can capture a minidump (using the latest release version of Pale Moon) and send it over.
Please see the instructions in viewtopic.php?f=19&t=13044
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss
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DanceMan
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Location: Vancouver BC

Re: Repeated crashes

Post by DanceMan » 2017-03-29, 15:01

I will post a minidump. In the meantime here is the crash data from the "PM has stopped working" dialog box":

Problem signature:
Problem Event Name: APPCRASH
Application Name: palemoon.exe
Application Version: 27.2.1.6290
Application Timestamp: 58d2fb4f
Fault Module Name: xul.dll
Fault Module Version: 27.2.1.6290
Fault Module Timestamp: 58d2fb78
Exception Code: 80000003
Exception Offset: 0004e420
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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Moonchild
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Re: Repeated crashes

Post by Moonchild » 2017-03-29, 16:12

The crash address indicates a deliberate crash due to an OOM (out of memory) situation. I'll need a dump to investigate further.
"Son, in life you do not fight battles because you expect to win, you fight them merely because they need to be fought." -- Snagglepuss
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