Can't Add File as an Attachment in Forum Topic is solved

[suzyne]

I would disable your add-ons one by one until you find the culprit.

I have more than few and my curiosity isn't enough to do this. If this was a common or big problem, yes, I could help by doing the disabling, but right now the time to disable each one and then do a new reply and try to make an attachment seems too much, maybe later? Sorry.

Maybe post troubleshooting information, just in case something obvious stands out?

Application Basics
------------------

Name: Pale Moon
Version: 33.8.1.2 (32-bit)
Build ID: 20250731151943
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; rv:128.0) Gecko/20100101 Goanna/6.7 Firefox/128.0 PaleMoon/33.8.1.2
OS: Windows_NT 10.0
CPU Capabilities: SSE2
Safe Mode: false

Extensions
----------

Name: CacheSwitch
Version: 0.7
Enabled: true
ID: {e90888b8-ee55-452b-8492-f2d54e8a9ab5}

Name: Classic Password Editor
Version: 1.1.2
Enabled: true
ID: classicpasswordeditor@daniel.dawson

Name: Context Search X
Version: 0.4.6.26
Enabled: true
ID: contextsearch2@lwz.addons.mozilla.org

Name: CookiePage
Version: 33.0
Enabled: true
ID: {72C55DF0-B26D-5729-B12A-6699D074D036}

Name: FireFTP
Version: 2.0.32
Enabled: true
ID: {a7c6cf7f-112c-4500-a7ea-39801a327e5f}

Name: FireShot
Version: 0.99.15.1
Enabled: true
ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}

Name: FireSSH
Version: 0.94.12
Enabled: true
ID: firessh@nightlight.ws

Name: gtranslate
Version: 0.14.0
Enabled: true
ID: {aff87fa2-a58e-4edd-b852-0a20203c1e17}

Name: NoteStruck
Version: 1.0.6
Enabled: true
ID: notestruck@franklindm

Name: Open With Edge, IE, Chrome, and More
Version: 4.1.0
Enabled: true
ID: {ab91ffec-fe2a-440e-99ca-5260e0ea0c06}

Name: Pale Moon Commander
Version: 3.0.1
Enabled: true
ID: commander@palemoon.org

Name: Password Backup Tool
Version: 1.4.1
Enabled: true
ID: password-backup-tool@Off.JustOff

Name: Paste Email (original)
Version: 10.0
Enabled: true
ID: {36365A44-0C40-4d16-B174-0B803FA14366}

Name: PDF Viewer
Version: 2.3.240
Enabled: true
ID: pdf.js-seamonkey@lakora.us

Name: Reader View
Version: 2.2.0
Enabled: true
ID: {1111dd1e-dd02-4c30-956f-f23c44dfea8e}

Name: ScrapBook X
Version: 1.14.5
Enabled: true
ID: scrapbookx@addons.mozilla.org

Name: Simple Screenshot
Version: 1.4
Enabled: true
ID: simplescreenshot@tekir.org

Name: SQLite Admin
Version: 1.1
Enabled: true
ID: SQLiteAdmin@wolfbeast.com

Name: Suspender
Version: 1.0.2
Enabled: true
ID: suspender@wolfbeast.com

Name: Tab Kit 2
Version: 0.15.0
Enabled: true
ID: tabkit2@pikachuexe.amateur.hk

Name: uBlock Origin
Version: 1.16.4.30
Enabled: true
ID: uBlock0@raymondhill.net

Name: Web Developer's Toolbox
Version: 1.1.3
Enabled: true
ID: {1945702a-44e8-4d01-a50b-6893582d909a}

Name: WebInstall Ninja
Version: 1.0.2
Enabled: true
ID: webinstall-ninja@Off.JustOff

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000085a6) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (10.0.19041.5794)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics
Vendor ID: 0x8086
Device ID: 0x0f31
Driver Version: 10.18.10.4358
Driver Date: 12-21-2015
Drivers: igdumdim32 igd10iumd32 igd10iumd32
Subsys ID: 390c17aa
RAM: Unknown

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled




Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.enable: false
browser.cache.disk.parent_directory: C:\Users\susan\Programs\PaleMoonPortable32\User\Palemoon\Profiles\Default
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.memory.max_entry_size: 20480
browser.download.importedFromSqlite: true
browser.download.manager.retention: 1
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 4
browser.search.openintab: true
browser.search.suggest.enabled: false
browser.search.useDBForOrder: true
browser.startup.homepage: [REMOVED FOR PRIVACY]
browser.startup.homepage_override.buildID: 20250731151943
browser.startup.homepage_override.mstone: 6.7.0
browser.tabs.animate: false
browser.tabs.closeWindowWithLastTab: false
browser.tabs.insertRelatedAfterCurrent: false
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.tabs.warnOnOpen: false
browser.zoom.siteSpecific: false
dom.webnotifications.requireinteraction.count: 20
dom.webnotifications.requireinteraction.enabled: true
extensions.lastAppVersion: 33.8.1.2
font.internaluseonly.changed: false
general.autoScroll: false
general.useragent.override.spotify.com: Mozilla/5.0 (%OS_SLICE% rv:102.0) Gecko/20100101 Firefox/102.0
general.useragent.updates.lastupdated: 1754961511288
gfx.crash-guard.d3d11layers.appVersion: 33.7.1
gfx.crash-guard.d3d11layers.deviceID: 0x1401
gfx.crash-guard.d3d11layers.driverVersion: 32.0.15.7628
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.direct2d.disabled: true
layers.acceleration.enabled: false
media.hardware-video-decoding.failed: false
mousewheel.withcontrolkey.action: 3
network.cookie.prefsMigrated: true
network.dns.disablePrefetch: true
network.protocol-handler.expose.mailto: true
network.protocol-handler.external.mailto: false
places.database.lastMaintenance: 1754743702
places.history.expiration.transient_current_max_pages: 71541
plugin.expose_full_path: true
plugin.state.npvlc: 0
privacy.cpd.cookies: false
privacy.cpd.sessions: false
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1754743702
storage.vacuum.last.queue.sqlite: 1692057232
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.7.1
Version in use: 3.90.7.1

NSSSMIME
Expected minimum version: 3.90.7.1
Version in use: 3.90.7.1

NSSSSL
Expected minimum version: 3.90.7.1
Version in use: 3.90.7.1

NSSUTIL
Expected minimum version: 3.90.7.1
Version in use: 3.90.7.1

[Moonchild]

Code: Select all

browser.cache.disk.enable: false

Maybe a long shot, but, what happens if you re-enable the disk cache?

[Lucio Chiappetti]

I have more than few and my curiosity isn't enough to do this ... now the time to disable each one

There is always the old tick of binary search. Disable half of the extensions and see what happens. If the culprit is not in the first half, disable half of the second half and so on. 10 tires for 1024 cases !

[therube]

browser.cache.disk.enable: false

I use Portable, so that is set to false, by default, & no issues posting images.

[Gemmaugr]

Another very long-shot, but after my uBO and eMatrix "reversing their order", I had to allow stuff in uBO to see images on here again.

[suzyne]

Code: Select all

browser.cache.disk.enable: false

Maybe a long shot, but, what happens if you re-enable the disk cache?

Did that and restarted Pale Moon just to be sure, but problem remained.

There is always the old tick of binary search. Disable half of the extensions and see what happens. If the culprit is not in the first half, disable half of the second half and so on. 10 tires for 1024 cases !

That's a clever idea, I hadn't thought of doing that!

Another very long-shot, but after my uBO and eMatrix "reversing their order", I had to allow stuff in uBO to see images on here again.

I don't have eMatrix installed, but that prompted me to turn off uBlock Origin, and now it works! Wow, thank you!

I am not sure why that worked, but I am happy to have that extension disabled for the Pale Moon forum.

Clipboard_08-13-2025_01.png

[suzyne]

I had recently clicked on the Update Now button in uBlock Origin, and hadn't on my other Laptop which is running the 64-bit version of Pale Moon. So that probably explains why that one still worked.

Clipboard_08-13-2025_01.png

[moonbat]

I read here "When you get problems with Pale Moon, the first step is to test if the Pale Moon Safe Mode" here:

Even before that, it's best to create a separate empty profile from the about:profiles page only for testing. Launch your broken site first in that profile, if it works then the problem is with an addon or setting in your regular profile. If it still doesn't, then a site problem or something that Pale Moon doesn't support. This way you also don't have to interrupt your session as would happen by restarting in safe mode since the testing profile is launched in a new browser instance.

[suzyne]

I read here "When you get problems with Pale Moon, the first step is to test if the Pale Moon Safe Mode" here:

Even before that, it's best to create a separate empty profile from the about:profiles page only for testing. Launch your broken site first in that profile, if it works then the problem is with an addon or setting in your regular profile.

That makes a lot of sense! And I could make a bookmark to about:profiles too.

Did I once read somewhere here that the about:profiles is less reliable than the Profile Manager that you can get with a special Pale Moon shortcut that includes an option? But maybe that is only for heavy duty profile use, because I am not sure exactly what was said, or if I am just making that up!

[moonbat]

Did I once read somewhere here that the about:profiles is less reliable than the Profile Manager that you can get with a special Pale Moon shortcut that includes an option?

Yes, because about:profiles is part of the fashion that Chrome invented (and Firefox copied since 2011 or so) of not using any regular dialogs and putting everything in tabs when tabs are meant for rendering website content, not browser controls.
The erstwhile Tobin used to provide an extension called Profile Switcher which runs at browser startup and lets you choose what profile to load. There's a commandline shortcut as well that does the job but you'll have to look it up.

[Moonchild]

There's a commandline shortcut as well that does the job but you'll have to look it up.

No extension is necessary for the startup profile manager.
For example, I keep 2 profiles, one for normal use and one bare-bones for testing - the browser asks me upon startup which to use; all of that is default Pale Moon behaviour.

Start Pale Moon with "palemoon.exe -profilemanager". In the manager you'll have a checkbox to ask every time on startup (which is what I use, since I don't often do a fresh start of the browser; no need) and buttons to create or choose profiles etc.

[Bilbo47]

"palemoon.exe -profilemanager"

Or even

Code: Select all

palemoon.exe -p

Very useful