Videos on Facebook not working
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Please keep everything here strictly on-topic.
This board is meant for Pale Moon source code development related subjects only like code snippets, patches, specific bugs, git, the repositories, etc.
This is not for tech support! Please do not post tech support questions in the "Development" board!
Please make sure not to use this board for support questions. Please post issues with specific websites, extensions, etc. in the relevant boards for those topics.
Please keep things on-topic as this forum will be used for reference for Pale Moon development. Expect topics that aren't relevant as such to be moved or deleted.
Videos on Facebook not working
Hello,
I think that from the last update (28.5.0) , videos on Facebook not working anymore. I have set not autoplay (in FB profile settings) and then, when I click to play video, it start infinite loading. Sometimes it plays 1-2 sec and then stuck in loading again.
Btw. Facebook page is almost unusable on Palemoon. There is still problem with loading images (infinite loading too) , then when I close the image loading, FB returns me to the previous page (same as Back page button) . CPU usage when scrolling is too high too, ... etc. .
Thank you in advance.
I think that from the last update (28.5.0) , videos on Facebook not working anymore. I have set not autoplay (in FB profile settings) and then, when I click to play video, it start infinite loading. Sometimes it plays 1-2 sec and then stuck in loading again.
Btw. Facebook page is almost unusable on Palemoon. There is still problem with loading images (infinite loading too) , then when I close the image loading, FB returns me to the previous page (same as Back page button) . CPU usage when scrolling is too high too, ... etc. .
Thank you in advance.
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- Lunatic
- Posts: 253
- Joined: 2015-03-02, 14:18
Re: Videos on Facebook not working
Update to 28.5.0 isn't the case. In 27.4.1 FB videos also don't play. The most interesting thing here is that they don't play only when you are logged in. As soon as you log out, they play normally.
Pale Moon 32-bit on Win 7 x64
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- Board Warrior
- Posts: 1651
- Joined: 2018-06-08, 17:02
Re: Videos on Facebook not working
Recent thread (without resolution, so far), All 28.x versions cannot run Youtube Videos, all 27.x.y versions can.
Re: Videos on Facebook not working
therube: But Youtube videos works for me. I have issues only on Facebook.
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- Moon Magic practitioner
- Posts: 2411
- Joined: 2012-08-19, 20:32
Re: Videos on Facebook not working
Post more details, like installed extensions etc. Also post link(s) to said FB videos. It's difficult to help with no details and zero examples.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Re: Videos on Facebook not working
back2themoon: Did you tried yourself first, hm? I tried clean PM profile too, same issue. And post link? This issue I have on all FB videos, so link is no necessary. I see, some videos works some didn't.
Videos which don't work have in most cases blurry thumbnail. Videos stuck in infinite loading or play 1-2 sec and then infinite loading again.
Here is a screenshot of this problem (blurry thumbnail and infinite loading)
Videos which don't work have in most cases blurry thumbnail. Videos stuck in infinite loading or play 1-2 sec and then infinite loading again.
Here is a screenshot of this problem (blurry thumbnail and infinite loading)
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- Moon Magic practitioner
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Re: Videos on Facebook not working
Yes, I use Facebook and videos work normally. The screenshot is useless I'm afraid. Find a public video that doesn't work and post the link. If so many videos are unplayable for you, it shouldn't be difficult.
You also failed to post the troubleshooting information, which is essential.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Re: Videos on Facebook not working
Ok, for ex. this video https://www.facebook.com/watch/?v=2261467050785294 .
Re: Videos on Facebook not working
Ok more progress, videos not working, when I am logged in to Facebook . When I log out, videos works. _yuyu_ has good point.
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- Moon Magic practitioner
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- Joined: 2012-08-19, 20:32
Re: Videos on Facebook not working
This video plays fine here, whether logged in or not. So, for the third time... post the troubleshooting info.
Also try clearing all browser cache/history/cookies etc. Try disabling hardware acceleration (Preferences/Advanced/General).
Also try clearing all browser cache/history/cookies etc. Try disabling hardware acceleration (Preferences/Advanced/General).
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
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- Lunatic
- Posts: 399
- Joined: 2016-12-27, 00:12
Re: Videos on Facebook not working
Ok here you are the troubleshoot info
Btw. I tried clean PM profile too. So it not doing on 99% any extension which I use.
Btw. I tried clean PM profile too. So it not doing on 99% any extension which I use.
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Re: Videos on Facebook not working
And here is the another image https://ctrlv.cz/shots/2019/05/18/kC7I.png . On videos page only the first Popular video works. Others blurry and not works.
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- Board Warrior
- Posts: 1651
- Joined: 2018-06-08, 17:02
Re: Videos on Facebook not working
And if you toggle that setting?I have set not autoplay (in FB profile settings)
(I don't see where that particular video autoplays in any case.
Changing media.autoplay.enabled, in PM, didn't seem to have any effect on playback, which works on my end.
I don't "have" FB so I guess I can't change the particular FB setting you have.)
URL?On videos page only
Re: Videos on Facebook not working
therube: If I set automatic play videos I have same issue (I see only blurry thumbnails or videos plays 1-2 sec and then infinity loading again) . And URL on video page is that I posted above (if you logged in to FB you see similar page that I posted above on the long screenshot - with different videos of coarse) .
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- Moon Magic practitioner
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- Joined: 2012-08-19, 20:32
Re: Videos on Facebook not working
Try on a new/clean profile again, but first close the browser and delete the entire cache folder (C:\Users\yourusername\AppData\Local\Moonchild Productions). Looks like you have several extensions that might cause this.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
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- Board Warrior
- Posts: 1651
- Joined: 2018-06-08, 17:02
Re: Videos on Facebook not working
As a test, create a new, clean Profile.
Load your FB videos...
Load your FB videos...
Re: Videos on Facebook not working
I tried it, Palemoon portable too. Videos still not loading :-/ . I think that this problem is on Facebook. Maybe FB testing new features and breaking some users profiles. I don't know.
The main thing is, I am not alone, who have this problem.
The main thing is, I am not alone, who have this problem.
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- Lunatic
- Posts: 253
- Joined: 2015-03-02, 14:18
Re: Videos on Facebook not working
I confirm. I have exatly the same issue. Most of the videos work only when I am logged off. The same on fresh profile. I think it all began a couple of weeks ago or so.
Pale Moon 32-bit on Win 7 x64
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- Moon Magic practitioner
- Posts: 2411
- Joined: 2012-08-19, 20:32
Re: Videos on Facebook not working
Also try Preferences/Content/Video/Enable Media Source Extensions (set to off and refresh page). If this works, you can install HTML5 Media Tuner which allows toggling this on a per-site basis (=enabled everywhere, except Facebook for example).
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64
Information to include when asking for support - How to apply user agent overrides
How to auto-fill passwords
Windows 10 Pro x64