Web Page Rendering Problem

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rodndtube
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Web Page Rendering Problem

Unread post by rodndtube » 2018-12-18, 16:28

I am having a problem with a web page not properly rendering when using the Basilisk browser (Win10 Pro x64, Basilisk v2018.11.07 (64-bit)). The web page renders correctly with Pale Moon, Firefox 55.0.3 (64-bit), Chrome (current version, installed and uninstalled it), Internet Explorer (current) and MS Edge (current).

The heading and footing portions of the web site do not render correctly, both once logged-in and on subsequent pages.
TRowePriceWebSiteBadOnBasilisk.png
It should look more like this:
TRowePriceWebSiteGoodPaleMoon.jpg
Last edited by rodndtube on 2018-12-18, 16:29, edited 1 time in total.

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rodndtube
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Re: Web Page Rendering Problem

Unread post by rodndtube » 2018-12-28, 18:28

The page also renders correctly on my Win 7 x64 machine with Basilisk.

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back2themoon
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Re: Web Page Rendering Problem

Unread post by back2themoon » 2018-12-29, 00:25

No one can check this without a link.
Safe Mode / clean profile info: Help/Restart in Safe Mode
Information to include when asking for support - How to apply user agent overrides
How to download videos

Windows 10 Pro 1809 • Pale Moon • Interlink • Emsisoft Anti-Malware

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therube
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Re: Web Page Rendering Problem

Unread post by therube » 2018-12-30, 14:04

Don't know what Basilisk uses for a UA, but try spoofing it with a FF UA & see if that makes a difference?

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rodndtube
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Re: Web Page Rendering Problem

Unread post by rodndtube » 2018-12-30, 16:11

therube wrote:Don't know what Basilisk uses for a UA, but try spoofing it with a FF UA & see if that makes a difference?
My reporting user agent is:
Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.9) Gecko/20100101 Goanna/4.1 Firefox/60.9 Basilisk/20181218

What would I change or add to enable viewing the problem site? Would this also address annoying messages from other sites that tell me that I need to update Firefox or Chrome or use Edge to visit the site?

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Re: Web Page Rendering Problem

Unread post by Smokey20 » 2019-01-01, 00:28

A problem like this is common with browsers other than the very few ones (with the latest version installed and with very few/no tweaks or extensions) accepted at many financial institutions.

Have you tried a second, new, virgin Baslisk profile at the site? That frequently works and, if it does, then you can just switch to the newer profile when you need to access this particular site.

If the above doesn't work, then you can install the addon User Agent Switcher and then import the latest list of user agents from https://techpatterns.com/forums/about304.html. You can get User Agent Switcher from Classic Addons Archive.
Monday, December 31, 2018 14;01;04001.png


This is a very old extension but it works. I have it on Basilisk on Windows 10 Pro and on Fx 52.9 ESR. However, its author is rewriting it for current Fx so the latest list of user agents is from 2017. That list doesn't have the most recent versions of various browsers to fake your Basilisk UA as. That's usually a problem only at financial sites. If the page renders correctly on Pale Moon (Fx 55) then Fx 57, which is in the latest list, may work on your Basilisk.

I have problems with Basilisk, Vivaldi and now Fx 52.9 ESR at some financial sites. Very recently, I could not get Barclays bank site to render correctly in Basilisk or my other browsers. I was surprised there was a problem with Vivaldi as it is based off Google's Chrome browser and it is the current, latest version. I finally had to, very reluctantly, use IE 11 which worked perfectly. Periodically, I have problems with Chase bank on any browser except IE 11. I get those annoying complaints about needing to update Fx on some sites. I think IE or Edge work where the other browsers don't at least partly because there is little tweaking or extensions for those browsers (this is why I suggested first to try a second, pristine profile of Basilisk).

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rodndtube
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Re: Web Page Rendering Problem

Unread post by rodndtube » 2019-01-01, 17:29

Thank you smokey. I had already downloaded the user agent switcher but do not see any options to import updated list from the link you noted. Where would I download a list to? Thanks in advance!

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Re: Web Page Rendering Problem

Unread post by Smokey20 » 2019-01-01, 23:26

Download the list to a location of your choice on your hard disk. "Direct download" doesn't work for me (I just get a page full of gobbledegook in a new tab). So, I have always used the second method, Download via Save as File.
Tuesday, January 01, 2019 13;12;02001.png
If you use the Menu bar on Basilisk, User Agent Switcher will be listed there under Tools as "Default User Agent". Click on that and at the bottom of the list is User Agent Switcher. Click on Options. On the Options window click on Import near the bottom. That should open to where you saved the list. Import it.
Tuesday, January 01, 2019 13;13;46001.png

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Re: Web Page Rendering Problem

Unread post by therube » 2019-01-02, 00:23

Not the particular page, https://www3.troweprice.com/aaweb1/port ... ummary.otc, but I can basically duplicate it by disabling Styles.

Using an extension that does such a thing?
Any change if you restart in Basilisk in Safe Mode?


(Above page loads fine, as expected, in Basilisk 20180601.)

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rodndtube
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Re: Web Page Rendering Problem

Unread post by rodndtube » 2019-01-02, 05:12

Smokey20 wrote:If you use the Menu bar on Basilisk, User Agent Switcher will be listed there under Tools as "Default User Agent". Click on that and at the bottom of the list is User Agent Switcher. Click on Options. On the Options window click on Import near the bottom. That should open to where you saved the list. Import it.

Tuesday, January 01, 2019 13;13;46001.png
I had a different version of User-Agent Switcher, called User-Agent Switcher 1.2.3, downloaded from the Firefox Add-Ons site as I recall. It does not look like the version you are using (e.g., no "Import" option). I just revisited the Firefox site and the author is different than an older version.

Firefox: User-Agent Switcher by Linder (Version 0.2.4, Last updated 4 months ago (Aug 31, 2018)), Alexander Schlarb ?

Another Version: User Agent Switcher by chrispederick (Version 0.7.3, January 4th, 2011)

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Re: Web Page Rendering Problem

Unread post by Smokey20 » 2019-01-02, 07:37

The one by Linder is a WE extension so compatible with Fx 57+. It's not compatible with Fx 52.9 ESR and unlikely to be compatible with Basilisk as Basilisk can use only a few WE extensions. If you click on the link there at AMO for the version it is reviving you get an error message that AMO can't find it. That's because it was removed because it is not compatible with current Fx. If you look for it in Classic Addons Archive you can see it and get it. It's by Chris Pederick and is the one I use now and have used for many years. The version from Jan 4 2011 is the latest. But the list of user agents is much newer from 2017 at the link I gave you earlier.

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