Tutanota Error Popup

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llewellen
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Tutanota Error Popup

Unread postby llewellen » Wed, 21 Nov 2018, 16:27

Since updating to 28.2.1 for Linux (Manjaro 1.0) my Tutanota email service keeps repeating a popup asking me to report about an error that just occurred. As near as I can tell no error actually occurred, except for the mistaken popup. Tutanota support advises that they are receiving this complaint only from users who are using PaleMoon browser. Any idea what's going on?
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distantpluto
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Re: Tutanota Error Popup

Unread postby distantpluto » Wed, 21 Nov 2018, 18:04

I've tried both 'mail.tutanota.com' and 'app.tutanota.com' and don't get any error popup.

The only popups I got were for configuring a recovery code (I hadn't logged in for a long time!) and that the search function was disabled.

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fatboy
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Re: Tutanota Error Popup

Unread postby fatboy » Thu, 22 Nov 2018, 08:11

llewellen wrote:Tutanota support advises that they are receiving this complaint only from users who are using PaleMoon browser. Any idea what's going on?


I had a similar issue with Basilisk. I found it to be a add-on issue. I think it was the decentraleyes add-on? Do you have it installed?

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fatboy
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Re: Tutanota Error Popup

Unread postby fatboy » Thu, 20 Dec 2018, 08:25

Been having issues with Tutanota and the latest Basilisk build on Linux (2018.12.18). I have informed them about the issue.

I think this could be due to the about:config setting "device.storage.enabled=false"? Not sure.
Last edited by fatboy on Thu, 20 Dec 2018, 09:13, edited 1 time in total.

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Moonchild
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Re: Tutanota Error Popup

Unread postby Moonchild » Thu, 20 Dec 2018, 13:12

Unless and until tutanota wakes up and fixes their implementation, you'll run into errors -- I suggest making a user-agent override for them with a Firefox version 52.9
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

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fatboy
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Re: Tutanota Error Popup

Unread postby fatboy » Thu, 20 Dec 2018, 13:33

I want them to fix this issue, so I'll wait and see what they say before I do the proposed FF user agent fix.


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