Help with PayPal Topic is solved
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
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- Hobby Astronomer
- Posts: 28
- Joined: 2017-12-28, 17:42
Help with PayPal
Hi to all
I can't to open paypal today, got message: Your browser is outdated
How to tweak my version of browser and avoid this message?
p.s. - I using PM 28.1.0
I can't to open paypal today, got message: Your browser is outdated
How to tweak my version of browser and avoid this message?
p.s. - I using PM 28.1.0
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- Board Warrior
- Posts: 1622
- Joined: 2015-07-23, 16:09
- Location: Norway
Re: Help with PayPal
This problem has been discussed before:
viewtopic.php?f=3&t=19372/
viewtopic.php?f=3&t=19689/
It's a strange issue, which no one has been able to get to the bottom of.
Since it only seems to affect a very limited number of users, it might be caused by an unfortunate combination of settings and/or extensions.
For me, PayPal still works just fine with Pale Moon v28.1.0, like it always has.
These tests both checks out OK:
https://tlstest.paypal.com/
http://sandbox.paypal.com/
viewtopic.php?f=3&t=19372/
viewtopic.php?f=3&t=19689/
It's a strange issue, which no one has been able to get to the bottom of.
Since it only seems to affect a very limited number of users, it might be caused by an unfortunate combination of settings and/or extensions.
For me, PayPal still works just fine with Pale Moon v28.1.0, like it always has.
These tests both checks out OK:
https://tlstest.paypal.com/
http://sandbox.paypal.com/
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- Knows the dark side
- Posts: 5174
- Joined: 2011-10-03, 10:19
- Location: Piney Woods of Southeast Texas, USA
Re: Help with PayPal
FWIW, my wife has a PayPal account since she makes quite a few purchases on eBay. She made a purchase on eBay yesterday, Thursday and she used her PayPal account to complete the transaction. To access her PayPal account, she uses the address below.
https://www.paypal.com/us/home
She can access the PayPal website using 64 bit linux Pale Moon 28.1.0 running in 64 bit linux Mint 19 (Tara) Xfce or 32 bit windows Pale Moon 28.1.0 running in 64 bit Windows 7 (Home Premium SP1 or Ultimate SP1).
https://www.paypal.com/us/home
She can access the PayPal website using 64 bit linux Pale Moon 28.1.0 running in 64 bit linux Mint 19 (Tara) Xfce or 32 bit windows Pale Moon 28.1.0 running in 64 bit Windows 7 (Home Premium SP1 or Ultimate SP1).
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
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- Hobby Astronomer
- Posts: 28
- Joined: 2017-12-28, 17:42
Re: Help with PayPal
Now works, tnx. I now use link https://www.paypal.com/us/home
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- Board Warrior
- Posts: 1622
- Joined: 2015-07-23, 16:09
- Location: Norway
Re: Help with PayPal
So it's a regional thing??
If so, which region is causing the problem for you?
If so, which region is causing the problem for you?
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- Hobby Astronomer
- Posts: 28
- Joined: 2017-12-28, 17:42
Re: Help with PayPal
Make me crazy, now I try paypal.com then redirect me on paypal.com/us/home when click "log in", enter username and password paypal respond me with : Your browser is outdatedTomaso wrote:So it's a regional thing??
If so, which region is causing the problem for you?
Update: when I switch "User Agent Mode from Native to Firefox Compatibility paypal works.
Last edited by ijurisic on 2018-10-12, 09:42, edited 1 time in total.
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- Knows the dark side
- Posts: 5174
- Joined: 2011-10-03, 10:19
- Location: Piney Woods of Southeast Texas, USA
Re: Help with PayPal
Firefox Compatibility mode is the default mode with regards to Advanced under the General tab in Pale Moon Preferences. Many people makes changes to their Pale Moon Preferences such as Firefox Compatibility mode to Native mode for various reasons and sometimes these changes have unexpected results which effects some sites and PayPal is one of them.ijurisic wrote:Make me crazy, now I try paypal.com then redirect me on paypal.com/us/home when click "log in", enter username and password paypal respond me with : Your browser is outdated
Update: when I switch "User Agent Mode from Native to Firefox Compatibility paypal works.
This is why I don't make lots of changes to my linux and windows Pale Moon in Pale Moon Preferences.
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
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- Board Warrior
- Posts: 1622
- Joined: 2015-07-23, 16:09
- Location: Norway
Re: Help with PayPal
For me, it seems to work no matter which UA mode I choose.
That being said, there's a reason why 'Firefox Compatibility' is the default mode in Pale Moon.
Although all modes works rather well, announcing FF compatibility will still give you the least trouble.
That being said, there's a reason why 'Firefox Compatibility' is the default mode in Pale Moon.
Although all modes works rather well, announcing FF compatibility will still give you the least trouble.
Re: Help with PayPal
I have the same problem here in the UK. Worked okay this morning and now I cannot get PM to get into Paypal no matter what I do.
Cheers
DrT
Cheers
DrT
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- Knows the dark side
- Posts: 5174
- Joined: 2011-10-03, 10:19
- Location: Piney Woods of Southeast Texas, USA
Re: Help with PayPal
Have you tried a different user agent for PayPal when using Pale Moon (28.1.0)?DrTeeth wrote:I have the same problem here in the UK. Worked okay this morning and now I cannot get PM to get into Paypal no matter what I do.
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Re: Help with PayPal
No. Why when it was working this morning? Very puzzling...
Cheers
DrT
Cheers
DrT
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- Hobby Astronomer
- Posts: 28
- Joined: 2017-12-28, 17:42
Re: Help with PayPal
I now on widows can't to open page paypal.com. Very strange, I have that problem this morning on my linux.
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- Moon Magic practitioner
- Posts: 2986
- Joined: 2015-09-26, 04:51
- Location: U.S.
Re: Help with PayPal
ijurisic wrote:I now on widows can't to open page paypal.com. Very strange, I have that problem this morning on my linux.
DrTeeth wrote:No. Why when it was working this morning? Very puzzling...
What happens if you clear cache and paypal cookies?
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- Knows the dark side
- Posts: 5174
- Joined: 2011-10-03, 10:19
- Location: Piney Woods of Southeast Texas, USA
Re: Help with PayPal
About 50 mintues ago, using her laptop computer with it's linux hard drive, my wife made a purchase on eBay and she completed the transaction using her PayPal account. She was using 64 bit linux Pale Moon 28.1.0 running in 64 bit linux Mint 19 (Tara) Xfce.DrTeeth wrote:No. Why when it was working this morning? Very puzzling...
After reading your comment about how you can't access PayPal, I asked my wife to come into our computer room, (my man cave) where I have three other computers and I asked her to access her PayPal account using my desktop tower computer using the windows hard drive which is one of two hard drives I have installed in this desktop tower computer.
Using 32 bit windows Pale Moon 28.1.0 running in 64 bit Windows 7 Home Premium, again she had no problems accessing her PayPal account on this desktop tower computer.
All of my linux and windows Pale Moon browsers have Firefox Compatibility mode in the Pale Moon Preferences. The only addons I have for linux and windows Pale Moon are:
1) NoSquint
2) Adblock Latitude
When using 64 bit Windows 7, the only antivirus I use is free Avast. When using 64 bit linux Mint 19 (Tara) Xfce, I do not use any antivirus.
Since I'm in Texas (US), the address/link for PayPal on all four of our computers, whether running linux or windows Pale Moon, we use the address below:
https://www.paypal.com/us/home
Maybe it is a regional thing. Since you are in the UK, what address/link are you using to access PayPal?
Linux Mint 21.3 (Virginia) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
MX Linux 23.2 (Libretto) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
Linux Debian 12.5 (Bookworm) Xfce w/ Linux Pale Moon, Linux Waterfox, Linux SeaLion, Linux Firefox
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- Keeps coming back
- Posts: 943
- Joined: 2017-12-14, 12:59
Re: Help with PayPal
No problem to sign in from Germany.
All links I've tested so far are working for me:
https://www.paypal.com/de/home
https://www.paypal.com/uk/home
https://www.paypal.com/rs/home (RS = TLD for Serbia)
https://www.paypal.com/us/home
Pale Moon 28.1.0, default UserAgent, (my locale is set to en-US)
All links I've tested so far are working for me:
https://www.paypal.com/de/home
https://www.paypal.com/uk/home
https://www.paypal.com/rs/home (RS = TLD for Serbia)
https://www.paypal.com/us/home
Pale Moon 28.1.0, default UserAgent, (my locale is set to en-US)
Re: Help with PayPal
I can now log into PayPal without changing a thing.
Damn computers! Never had things like this with CompuServe .
Cheers
DrT
Damn computers! Never had things like this with CompuServe .
Cheers
DrT
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- Hobby Astronomer
- Posts: 28
- Joined: 2017-12-28, 17:42
Re: Help with PayPal
I can't log inDrTeeth wrote:I can now log into PayPal without changing a thing.
Damn computers! Never had things like this with CompuServe .
Cheers
DrT
Last edited by ijurisic on 2018-10-13, 19:28, edited 1 time in total.
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- Moon Magic practitioner
- Posts: 2986
- Joined: 2015-09-26, 04:51
- Location: U.S.
Re: Help with PayPal
ijurisic wrote:I can't log in
coffeebreak wrote:What happens if you clear cache and paypal cookies?
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- Hobby Astronomer
- Posts: 28
- Joined: 2017-12-28, 17:42
Re: Help with PayPal
I delete cache and cookies and still have problem: Your browser is outdatedcoffeebreak wrote:ijurisic wrote:I can't log incoffeebreak wrote:What happens if you clear cache and paypal cookies?
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- Keeps coming back
- Posts: 943
- Joined: 2017-12-14, 12:59
Re: Help with PayPal
Which country are you connecting from?ijurisic wrote:I delete cache and cookies and still have problem: Your browser is outdated
Anyway, you could try following steps:
- delete your cache and your PayPal cookies
- close Pale Moon
- rename prefs.js to prefs.js.bak (the file is located in your profile folder)
- start Pale Moon and check if you can log in now
If you still can't log in revert the change made before:
- close Pale Moon
- delete the new automatically created prefs.js and rename prefs.js.bak to prefs.js