PM 28 breaks my favorite wx website Topic is solved

Users and developers helping users with generic and technical Pale Moon issues on all operating systems.

Moderator: trava90

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This board is for technical/general usage questions and troubleshooting for the Pale Moon browser only.
Technical issues and questions not related to the Pale Moon browser should be posted in other boards!
Please keep off-topic and general discussion out of this board, thank you!
SamSpeed

PM 28 breaks my favorite wx website

Unread post by SamSpeed » 2018-08-17, 23:51

This site used to work fine, but not with the latest PM -- "http://www.intellicast.com/Local/Weathe ... n=USCA0982"

The site works in general, but if you scroll down to 10-Day Weather Forecast and select the Graph tab, nothing happens. Works fine in FF and Chrome and in the previous version of PM.

Yeah, tried safe mode etc., same results. The release notes say something about DOM enhancements, maybe this site does something screwy along those lines. Oh well ...

Thanks for listening
jim


Here's the troubleshooting info
Application Basics
------------------

Name: Pale Moon
Version: 28.0.0 (64-bit)
Build ID: 20180807123623
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.9) Gecko/20100101 Goanna/4.1 Firefox/52.9 PaleMoon/28.0.0
OS: Windows_NT 6.1
Multiprocess Windows: 0/1 (Disabled)
Safe Mode: false

Extensions
----------

Name: adaware ad block
Version: 1.5.2.0
Enabled: true
ID: AdBlockerLavaSoftFF@lavasoft.com

Name: Advanced Cookie Manager
Version: 5.12
Enabled: true
ID: cookiemgr@jayapal.com

Name: Always on Top
Version: 2.1.25.1-signed.1-signed
Enabled: true
ID: {E6C93316-271E-4b3d-8D7E-FE11B4350AEB}

Name: Crush Those Cookies
Version: 1.4.0
Enabled: true
ID: crush-those-cookies@wsdfhjxc

Name: Expose Noisy Tabs
Version: 1.1.0
Enabled: true
ID: expose-noisy-tabs@wsdfhjxc

Name: I don't care about cookies
Version: 2.8.8
Enabled: true
ID: jid1-KKzOGWgsW3Ao4Q@jetpack

Name: NetVideoHunter
Version: 1.20
Enabled: true
ID: netvideohunter@netvideohunter.com

Name: Pale Moon Commander
Version: 2.0.2
Enabled: true
ID: commander@palemoon.org

Name: Tranquility
Version: 2.0
Enabled: true
ID: tranquility@ushnisha.com

Name: 1-Click YouTube Video Downloader
Version: 2.4.1
Enabled: false
ID: YoutubeDownloader@PeterOlayev.com

Name: disallow Script Button
Version: 0.3.3.1-signed.1-signed
Enabled: false
ID: disallowscriptbtn@code.google.com

Name: Reader
Version: 55.0
Enabled: false
ID: {20068ab2-1901-4140-9f3c-81207d4dacc4}

Graphics
--------

Features
Compositing: Basic
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
Direct2D: Blocked for your graphics driver version.
DirectWrite: false (6.2.9200.21976)
GPU #1
Active: Yes
Description: Intel(R) G33/G31 Express Chipset Family
Vendor ID: 0x8086
Device ID: 0x29c2
Driver Version: 8.15.10.1912
Driver Date: 9-11-2009
Drivers: igdumd64 igdumdx32
Subsys ID: 2a6f103c
RAM: Unknown

Diagnostics
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
failures: [GFX1]: [D3D9] Failed to create the device, code: 0x8876086c
Decision Log
D3D11_COMPOSITING:
failed by runtime: Failed to acquire a D3D11 device
DIRECT2D:
Blocklisted; failure code BLOCKLIST_FEATURE_FAILURE_DL_BLACKLIST_g984
D3D11_HW_ANGLE:
disabled by env: D3D11 compositing is disabled


Failure Log
(#0) Assert: [D3D9] Failed to create the device, code: 0x8876086c
(#12) Assert: [D3D9] Failed to create the device, code: 0x8876086c
(#13) Assert: [D3D9] Could not Initialize the DeviceManagerD3D9
(#14) Error: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER
(#15) Assert: [D3D9] Failed to create the device, code: 0x8876086c
(#16) Assert: [D3D9] Could not Initialize the DeviceManagerD3D9
(#17) Error: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER
(#18) Assert: [D3D9] Failed to create the device, code: 0x8876086c
(#19) Assert: [D3D9] Could not Initialize the DeviceManagerD3D9
(#20) Error: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER
(#21) Assert: [D3D9] Failed to create the device, code: 0x8876086c
(#22) Assert: [D3D9] Could not Initialize the DeviceManagerD3D9
(#23) Error: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER
(#24) Assert: [D3D9] Failed to create the device, code: 0x8876086c
(#25) Assert: [D3D9] Could not Initialize the DeviceManagerD3D9
(#26) Error: [D3D9] Failed to init compositor with reason: FEATURE_FAILURE_D3D9_DEVICE_MANAGER

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.compression_level: 9
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.display.use_system_colors: true
browser.download.folderList: 2
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: true
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.sessionstore.restore_on_demand: false
browser.startup.homepage: https://news.google.com/
browser.startup.homepage_override.buildID: 20180807123623
browser.startup.homepage_override.mstone: 4.1.4
browser.tabs.closeButtons: 3
browser.tabs.closeWindowWithLastTab: false
browser.tabs.insertRelatedAfterCurrent: false
browser.tabs.loadBookmarksInBackground: true
browser.tabs.onTop: true
browser.tabs.warnOnClose: false
browser.tabs.warnOnCloseOtherTabs: false
browser.urlbar.suggest.bookmark: false
browser.urlbar.suggest.openpage: false
dom.disable_window_open_feature.close: true
dom.disable_window_open_feature.status: false
dom.disable_window_open_feature.toolbar: true
dom.indexedDB.enabled: false
extensions.lastAppVersion: 28.0.0
font.internaluseonly.changed: true
font.minimum-size.x-western: 10
gfx.blacklist.direct2d: 3
gfx.blacklist.direct2d.failureid: FEATURE_FAILURE_DL_BLACKLIST_g984
gfx.crash-guard.d3d11layers.appVersion: 28.0.0
gfx.crash-guard.d3d11layers.deviceID: 0x29c2
gfx.crash-guard.d3d11layers.driverVersion: 8.15.10.1912
gfx.crash-guard.d3d11layers.feature-d2d: false
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.cookieBehavior: 1
network.cookie.lifetimePolicy: 2
network.cookie.prefsMigrated: true
network.http.pipelining.aggressive: true
places.database.lastMaintenance: 1534296144
places.history.expiration.transient_current_max_pages: 119157
plugin.importedState: true
plugin.state.npctrl: 1
plugin.state.npgeplugin: 0
plugin.state.npgoogleupdate: 0
print.print_bgcolor: false
print.print_bgimages: false
print.print_colorspace:
print.print_command:
print.print_downloadfonts: false
print.print_duplex: -437918235
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
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print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_plex_name:
print.print_resolution: -437918235
print.print_resolution_name:
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 0
print.print_unwriteable_margin_left: 0
print.print_unwriteable_margin_right: 0
print.print_unwriteable_margin_top: 0
print.printer_Canon_MP495_series_Printer.print_bgcolor: false
print.printer_Canon_MP495_series_Printer.print_bgimages: false
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print.printer_Canon_MP495_series_Printer.print_command:
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print.printer_Canon_MP495_series_Printer.print_duplex: -437918235
print.printer_Canon_MP495_series_Printer.print_edge_bottom: 0
print.printer_Canon_MP495_series_Printer.print_edge_left: 0
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print.printer_Canon_MP495_series_Printer.print_evenpages: true
print.printer_Canon_MP495_series_Printer.print_footercenter:
print.printer_Canon_MP495_series_Printer.print_footerleft: &PT
print.printer_Canon_MP495_series_Printer.print_footerright: &D
print.printer_Canon_MP495_series_Printer.print_headercenter:
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print.printer_Canon_MP495_series_Printer.print_headerright: &U
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print.printer_Canon_MP495_series_Printer.print_margin_right: 0.5
print.printer_Canon_MP495_series_Printer.print_margin_top: 0.5
print.printer_Canon_MP495_series_Printer.print_oddpages: true
print.printer_Canon_MP495_series_Printer.print_orientation: 0
print.printer_Canon_MP495_series_Printer.print_page_delay: 50
print.printer_Canon_MP495_series_Printer.print_paper_data: 1
print.printer_Canon_MP495_series_Printer.print_paper_height: 11.00
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print.printer_Canon_MP495_series_Printer.print_paper_size_unit: 0
print.printer_Canon_MP495_series_Printer.print_paper_width: 8.50
print.printer_Canon_MP495_series_Printer.print_plex_name:
print.printer_Canon_MP495_series_Printer.print_resolution: -437918235
print.printer_Canon_MP495_series_Printer.print_resolution_name:
print.printer_Canon_MP495_series_Printer.print_reversed: false
print.printer_Canon_MP495_series_Printer.print_scaling: 1.00
print.printer_Canon_MP495_series_Printer.print_shrink_to_fit: true
print.printer_Canon_MP495_series_Printer.print_to_file: false
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print.printer_Canon_MP495_series_Printer.print_unwriteable_margin_left: 0
print.printer_Canon_MP495_series_Printer.print_unwriteable_margin_right: 0
print.printer_Canon_MP495_series_Printer.print_unwriteable_margin_top: 0
print.printer_EPSON9313CB_(XP-440_Series).print_bgcolor: false
print.printer_EPSON9313CB_(XP-440_Series).print_bgimages: false
print.printer_EPSON9313CB_(XP-440_Series).print_colorspace:
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privacy.donottrackheader.value: 1
privacy.sanitize.migrateFx3Prefs: true
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1533426867

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.19
Version in use: 4.19

NSS
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSMIME
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSSL
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSUTIL
Expected minimum version: 3.36.4
Version in use: 3.36.4

tenseys

Re: PM 28 breaks my favorite wx website

Unread post by tenseys » 2018-08-17, 23:53

Graph tab is working good for me with PM 28.0.0 64-bit on Windows 10 Home 64-bit.
Capture.PNG
Maybe try a new profile.
Last edited by tenseys on 2018-08-18, 01:17, edited 4 times in total.

SamSpeed

Re: PM 28 breaks my favorite wx website

Unread post by SamSpeed » 2018-08-18, 03:12

Thanks for the tip tenseys. Indeed it works. Trouble is, there is a lot invested in my old profile. The fact that it works now might be more of a clue to the problem than a solution.

And I wondered what's the difference between a new profile and safe mode? Well preferences, for one thing. So with my old profile I reset preferences to factory. Lo and behold -- the site works fine.

So now I gotta figure out which setting it is that does the dirty deed. If anyone has a thought I'm all ears.

BTW, installing 28 did flip one of my tab settings -- "insert related tabs next to the current tab" -- I had set that to off, and it got turned on after the update. That was the only change I noticed.

thanks all,
jim

SamSpeed

Re: PM 28 breaks my favorite wx website

Unread post by SamSpeed » 2018-08-18, 22:07

This issue is solved, and overall I'm quite pleased with 28. There are many improvements.

The solution was simply resetting preferences and keeping everything else in my old profile. There is an option in Pale Moon Commander that does this for you. Is there a better way?

Of course I had to go in and set everything the way I like it, but that chore's done and did not take long. Out of curiosity I did a file compare between old and new versions of prefs.js. One thing that struck me was a fair amount of 'junk' -- things saved from some extension that I tried and removed. Wish I could find that smoking gun but, never mind.

I've seen the 'new profile' solution being offered quite often. I gotta wonder if a simple prefs reset might solve other folks problems as well

jim

coffeebreak
Moon Magic practitioner
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Posts: 2986
Joined: 2015-09-26, 04:51
Location: U.S.

Re: PM 28 breaks my favorite wx website

Unread post by coffeebreak » 2018-08-19, 02:50

SamSpeed wrote:And I wondered what's the difference between a new profile and safe mode? Well preferences, for one thing. So with my old profile I reset preferences to factory. Lo and behold -- the site works fine.

It seems that with PM 28, the site requires that indexedDB be enabled, which is actually the default
(dom.indexedDB.enabled = true), plus cookies, for the Graph tab to work.
The site doesn't require those with Tycho (PM 27.9.4).

Your Troubleshooting Information shows that you had disabled indexedDB.
Last edited by coffeebreak on 2018-08-19, 03:32, edited 1 time in total.

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rrsportsc
Apollo supporter
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Posts: 38
Joined: 2014-09-20, 15:12
Location: New York

Re: PM 28 breaks my favorite wx website

Unread post by rrsportsc » 2018-08-19, 13:51

I feel your pain Samspeed.

I had the same issue with a different website. Did everything you did and knew it was in the "prefs.fs" file ( or about:config ).

I changed "dom.indexedDB.enabled" from false to True. Fixed that website.

Thanks Cofeebreak and everyone else, I really hated to create another profile for one website.
Last edited by rrsportsc on 2018-08-19, 14:07, edited 2 times in total.

SamSpeed

Re: PM 28 breaks my favorite wx website

Unread post by SamSpeed » 2018-08-19, 20:26

coffeebreak wrote:
It seems that with PM 28, the site requires that indexedDB be enabled, which is actually the default
Coffeebreak, you nailed it. That is the smoking gun. I wonder who sneaked into my prefs and changed that? Certainly not I, never even heard of indexedDB until today, but poking around this forum it seems to be quite a topic.

cheers
jim

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