My laptop is set to hibernate after 1 hour of inactivity.
When the laptop was "awoken" Bitdefender flashed a 2 second alert that "palemoon.exe" is a threat ... no option to make a choice.
"palemoon.exe" (incl the correct path) was/is listed in In Free Bitdefender Exclusions ... so much for BD reliability not impressed at all
PM is not listed/running (in TaskManager)
I assumed the best thing to do is to copy the PM profile to a safe location -> uninstall PM -> install a fresh download -> replace the new profile with my original.
But "KillCopy" cannot create a folder on either the desktop nor a USB drive. MS Copy has the same problem, so I dont have a reliable backup of settings etc.
What to do next ?
- I have a bootable Linux Mint. Can I use Linux to copy the old profile onto a USB stick to retrieve my passwords/settings/library/cookies/exclusions ... etc, before uninstalling PM.
- Can I copy "palemoon.exe" from another machine and slot it into the existing PM installed location
Subject to using the same PM version - if the only solution is to copy individual passwords/settings/library/cookies/exclusions ... etc; I would appreciate a list of all the file names that I need to copy. :;
eg, For memory I think passwords consists of 2 files although sometime in 2017 password (?) structure changed
Bitdefender has been so unstable for several years on various machines. I had to clean install BD Interent Security 5 times in 2017, as instructed by BD telephone support
Any body who uses BD will know what a pain it is to re-establish exclusions manually in two lists on BD
For 8 months I have been using VooDoo Shield (8 months) as an experiment and IMHO it is light years ahead of BD, VDS was about 15 seconds faster than BD blocking ransom ware, and so far has never triggered a false/positive.
The only problem with VDS it does not capture phishing attempts, hence the use of Free BD
SPECS
Win-7 PRO 64-bit
PM 32-bit ... version unknown because the EXE file is gone, last update was 2 days ago Friday 19-Jan-2016 (Australian Eastern Daylight saving Time)
Free Bitdefender current