ηMatrix/eMatrix support thread
Moderators: Lootyhoof, FranklinDM
Forum rules
Please do not create new topics here unless you are an extension author in need of a dedicated releases&support thread!
Please do not create new topics here unless you are an extension author in need of a dedicated releases&support thread!
-
- Lunatic
- Posts: 329
- Joined: 2018-05-26, 18:13
Re: ηMatrix/eMatrix support thread
Is there any kind of popup, notification, etc. taking focus off the page when you get the blank matrix? I see that or something similar when the cookie notifications popup.
Win10home(1709), PM33.7.0-portable as of Apr 8, '25
-
- Moon Magic practitioner
- Posts: 2365
- Joined: 2018-05-05, 13:29
Re: ηMatrix/eMatrix support thread
Unfortunately I won't be able to access my e-mail inbox for a while, so communication has to go through here for the time being...
Can you check the various consoles (browser console, error console, etc.) for messages when you open the popup?
Can you check the various consoles (browser console, error console, etc.) for messages when you open the popup?
-
- Knows the dark side
- Posts: 5517
- Joined: 2015-12-09, 15:45
Re: ηMatrix/eMatrix support thread
My workaround is to quickly disable/enable the extension, when it reinitializes, the button returns. Same problem happens with uBO as well, the only other restartless extension with a toolbar button that I use.
"One hosts to look them up, one DNS to find them and in the darkness BIND them."

KDE Neon on a Slimbook Excalibur (Ryzen 7 8845HS, 64 GB RAM)
AutoPageColor|PermissionsPlus|PMPlayer|Pure URL|RecordRewind|TextFX

KDE Neon on a Slimbook Excalibur (Ryzen 7 8845HS, 64 GB RAM)
AutoPageColor|PermissionsPlus|PMPlayer|Pure URL|RecordRewind|TextFX
-
- Fanatic
- Posts: 131
- Joined: 2015-07-21, 21:31
- Location: westchester
Re: ηMatrix/eMatrix support thread
I am just getting back to this, it is still a problem.
The button is not 'disappearing' the drop down when clicked just is blank usually after the first time on a site.
As for disabling and re-enabling the addon the web page must be reloaded to get nMatrix to display anything but a grey box as an icon or get more than blank list. This is happening inconsistently, it seems when I want it to happen to get a screen shot it is evading me
Now for a work around I need to ask the following:
When the icon is greyed out is nMatrix still functional?
When I am reloading a page am I still protected?
The button is not 'disappearing' the drop down when clicked just is blank usually after the first time on a site.
As for disabling and re-enabling the addon the web page must be reloaded to get nMatrix to display anything but a grey box as an icon or get more than blank list. This is happening inconsistently, it seems when I want it to happen to get a screen shot it is evading me

Now for a work around I need to ask the following:
When the icon is greyed out is nMatrix still functional?
When I am reloading a page am I still protected?
-
- Fanatic
- Posts: 131
- Joined: 2015-07-21, 21:31
- Location: westchester
Re: ηMatrix/eMatrix support thread
second try
You do not have the required permissions to view the files attached to this post.
-
- Moon Magic practitioner
- Posts: 2365
- Joined: 2018-05-05, 13:29
Re: ηMatrix/eMatrix support thread
I see what's the problem. For some reasons it doesn't detect any request, so the UI disables itself. Sometimes this happen when you are too fast to open the dropdown, other times it's more subtle and hard to track.
As for protection, it should still work, but if you see something strange please do report.
Reloading the page is the correct solution here.
As for protection, it should still work, but if you see something strange please do report.
Reloading the page is the correct solution here.