For support with specific websites
Moderator: trava90
Forum rules
Please
always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.
Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
- Clear any current output
- Navigate or refresh the page in question
- Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
-
coltson
- Apollo supporter

- Posts: 32
- Joined: 2018-10-06, 13:03
Post
by coltson » 2026-03-26, 20:59
Hi. When I click the "comprar agora" button on any MercadoLivre webpage, a blank page with the following message shows up
Code: Select all
{"message":"Unauthorized","data":{"url":"https://www.mercadolivre.com/jms/mlb/lgz/login?platform_id=ML&go=https%3A%2F%2Fwww.mercadolivre.com.br%2Ffonte-cabousb-para-impressora-hp-2546-deskjet-22v-plug-roxo%2Fup%2FMLBU1469732195%3Fpdp_filters%3Ditem_id%3AMLB4593846664&loginType=explicit&client_id=6280072776285528","login":"https://www.mercadolivre.com/jms/mlb/lgz/login?platform_id=ML&go=https%3A%2F%2Fwww.mercadolivre.com.br%2Ffonte-cabousb-para-impressora-hp-2546-deskjet-22v-plug-roxo%2Fup%2FMLBU1469732195%3Fpdp_filters%3Ditem_id%3AMLB4593846664&loginType=explicit&client_id=6280072776285528"},"url":"https://www.mercadolivre.com/jms/mlb/lgz/login?platform_id=ML&go=https%3A%2F%2Fwww.mercadolivre.com.br%2Ffonte-cabousb-para-impressora-hp-2546-deskjet-22v-plug-roxo%2Fup%2FMLBU1469732195%3Fpdp_filters%3Ditem_id%3AMLB4593846664&loginType=explicit&client_id=6280072776285528","login":"https://www.mercadolivre.com/jms/mlb/lgz/login?platform_id=ML&go=https%3A%2F%2Fwww.mercadolivre.com.br%2Ffonte-cabousb-para-impressora-hp-2546-deskjet-22v-plug-roxo%2Fup%2FMLBU1469732195%3Fpdp_filters%3Ditem_id%3AMLB4593846664&loginType=explicit&client_id=6280072776285528"}
A link to the webpage is on the fifth line of the console output:
Console output:
Code: Select all
Timestamp: 03/26/2026 05:42:28 PM
Error: Content Security Policy: The page’s settings blocked the loading of a resource at resource://devtools/client/jsonview/ (“base-uri”).
Timestamp: 03/26/2026 05:42:36 PM
Error: Error:
Source File: https://www.mercadolivre.com.br/fonte-cabousb-para-impressora-hp-2546-deskjet-22v-plug-roxo/up/MLBU1469732195?pdp_filters=item_id:MLB4593846664#is_advertising=true&searchVariation=MLBU1469732195&backend_model=search-backend&position=1&search_layout=grid&type=pad&tracking_id=279c2cd4-a831-44cd-964e-9032ed42048a&ad_domain=VQCATCORE_LST&ad_position=1&ad_click_id=NDM0YWJlNGItNzUwZC00ODU1LTgwZTUtMWQ0MGQyMTFmYTE4
Line: 240
Timestamp: 03/26/2026 05:42:36 PM
Error: Content Security Policy: The page’s settings blocked the loading of a resource at resource://devtools/client/jsonview/ (“base-uri”).
Timestamp: 03/26/2026 05:42:36 PM
Error: Content Security Policy: The page’s settings blocked the loading of a resource at https://www.mercadolivre.com.br/gz/checkout/lib/require.js (“script-src”).
Timestamp: 03/26/2026 05:42:36 PM
Error: The resource from “https://www.mercadolivre.com.br/gz/checkout/css/main.css” was blocked due to MIME type mismatch (X-Content-Type-Options: nosniff).
Source File: https://www.mercadolivre.com.br/gz/checkout/buy?_csrf=eAFygrqB-VIwRzj0ay31jGkjfJuZf1fr6ifo&quantity=1&mode=page&parent_url=%2Fp%2FMLBU1469732195&item_id=MLB4593846664&context=vip&shipping_option_id=220861479&quantity=1
Line: 0
Timestamp: 03/26/2026 05:42:36 PM
Error: The resource from “https://www.mercadolivre.com.br/gz/checkout/lib/require.js” was blocked due to MIME type mismatch (X-Content-Type-Options: nosniff).
Source File: https://www.mercadolivre.com.br/gz/checkout/buy?_csrf=eAFygrqB-VIwRzj0ay31jGkjfJuZf1fr6ifo&quantity=1&mode=page&parent_url=%2Fp%2FMLBU1469732195&item_id=MLB4593846664&context=vip&shipping_option_id=220861479&quantity=1
Line: 0
-
moonbat
- Knows the dark side

- Posts: 5816
- Joined: 2015-12-09, 15:45
Post
by moonbat » 2026-03-27, 03:12
Opens fine here, could be a problem with your browser configuration. Post your troubleshooting information within code tags (open about:support in a new tab and press the 'copy text to clipboard' button there)
-
coltson
- Apollo supporter

- Posts: 32
- Joined: 2018-10-06, 13:03
Post
by coltson » 2026-03-28, 01:22
Code: Select all
Application Basics
------------------
Name: Pale Moon
Version: 33.2.0 (64-bit)
Build ID: 20240616145356
Update Channel: release
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Goanna/6.6 Firefox/102.0 PaleMoon/33.2.0
OS: Linux 2.6.32-21-generic
CPU Capabilities: SSE2
Safe Mode: false
Extensions
----------
Name: Modify HTTP Response
Version: 1.3.8
Enabled: true
ID: modhresponse@Off.JustOff
Name: Palefill Web Technologies Polyfill
Version: 1.30
Enabled: true
ID: palefill@addons.martoks-place.de
Name: Toggle JavaScript [Enabled/Disabled]
Version: 1.2.2.010
Enabled: true
ID: {b5af16a6-105d-4a14-a5a6-c2b358b06a04}
Graphics
--------
Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version Mesa 7.10.3 or newer.
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: FEATURE_FAILURE_MESA_2 * Exhausted GL driver options.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Refused to create native OpenGL context because of blacklist entry: FEATURE_FAILURE_MESA_2 * Exhausted GL driver options.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Failed to create H264 decoder
Audio Backend: pulse
GPU #1
Active: Yes
Description: Tungsten Graphics, Inc -- Mesa DRI Intel(R) G41 GEM 20091221 2009Q4
Vendor ID: Tungsten Graphics, Inc
Device ID: Mesa DRI Intel(R) G41 GEM 20091221 2009Q4
Driver Version: 2.1 Mesa 7.7.1
Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
CairoUseXRender: 1
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled
Important Modified Preferences
------------------------------
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 9216
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 266240
browser.cache.disk.smart_size.enabled: false
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.importBookmarksHTML: false
browser.places.smartBookmarksVersion: 4
browser.search.suggest.enabled: false
browser.search.useDBForOrder: true
browser.startup.homepage: /media/34GB/backup/bookmarks3.html
browser.startup.homepage_override.buildID: 20240616145356
browser.startup.homepage_override.mstone: 6.6.0
dom.mozApps.used: true
extensions.lastAppVersion: 33.2.0
general.useragent.override.youtube.com: Mozilla/5.0 (X11; Linux x86_64; rv:64.0) Gecko/20100101 Firefox/64.0 (Pale Moon)
general.useragent.updates.lastupdated: 1774617797016
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1774522891
places.history.expiration.transient_current_max_pages: 12067
plugin.importedState: true
plugin.soname.list: libXt.so:libXext.so
print.print_bgcolor: false
print.print_bgimages: false
print.print_colorspace: default
print.print_downloadfonts: false
print.print_duplex: 0
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 279.40
print.print_paper_name: na_letter
print.print_paper_size_type: 1
print.print_paper_size_unit: 1
print.print_paper_width: 215.90
print.print_plex_name: default
print.print_resolution_name: default
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
privacy.cpd.connectivityData: true
privacy.cpd.cookies: false
privacy.cpd.offlineApps: true
privacy.cpd.sessions: false
privacy.cpd.siteSettings: true
privacy.donottrackheader.value: 1
privacy.GPCheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
services.sync.declinedEngines:
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1774259096
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 1
Library Versions
----------------
NSPR
Expected minimum version: 4.35
Version in use: 4.35
NSS
Expected minimum version: 3.90.2
Version in use: 3.90.2
NSSSMIME
Expected minimum version: 3.90.2
Version in use: 3.90.2
NSSSSL
Expected minimum version: 3.90.2
Version in use: 3.90.2
NSSUTIL
Expected minimum version: 3.90.2
Version in use: 3.90.2
-
jobbautista9
- Board Warrior

- Posts: 1184
- Joined: 2020-11-03, 06:47
- Location: Philippines
Post
by jobbautista9 » 2026-03-28, 02:16
Please try troubleshooting in the latest version (34.1.0). Your Pale Moon at 33.2.0 is almost two years old at this point
-
moonbat
- Knows the dark side

- Posts: 5816
- Joined: 2015-12-09, 15:45
Post
by moonbat » 2026-03-28, 08:21
Also get rid of Palefill, since Pale Moon now supports whatever compatibility fixes it was compensating for before and it is now redundant.
-
coltson
- Apollo supporter

- Posts: 32
- Joined: 2018-10-06, 13:03
Post
by coltson » 2026-03-30, 23:49
Latest Palemoon doesn't work on my system
-
adoxa
- Astronaut

- Posts: 616
- Joined: 2019-03-16, 13:26
- Location: Qld, Aus.
Post
by adoxa » 2026-03-31, 00:40
-
coltson
- Apollo supporter

- Posts: 32
- Joined: 2018-10-06, 13:03
Post
by coltson » 2026-03-31, 18:00
adoxa wrote: ↑2026-03-31, 00:40
You want the
SSE2 build.
It doesn't work either.