Ask me anything!

Have a question you always wanted to ask Moonchild but never did? Now's your chance!
From 2026-03-08 to 2026-03-15 I'll be open to any question by the community, after which I'll provide answers.

Go here to participate: https://forum.palemoon.org/viewtopic.php?f=66&t=33222

Amazon customer service hub and Amazon forum wont load

For support with specific websites

Moderator: trava90

Forum rules
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
  1. Clear any current output
  2. Navigate or refresh the page in question
  3. Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
User avatar
cartel
Astronaut
Astronaut
Posts: 521
Joined: 2014-03-16, 21:57
Location: Chilliwack, BC

Amazon customer service hub and Amazon forum wont load

Post by cartel » 2026-02-06, 12:00

Content Security Policy: Couldn’t process unknown directive ‘report-to’
https://www.amazonforum.com/s/question/ ... on-our-end
2025177.jpg
*********************************************************************************************************************************************************************************************************************************************************************************

Code: Select all

Desktop hub gateway page is already loaded.  
hubgateway:203:14
The Components object is deprecated. It will soon be removed.  
hubgateway:3730:393
Error in initializing RUM:  ReferenceError: PerformanceObserver is not defined
Stack trace:
t@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1192215
__webpack_modules__[3924]/uB</e.prototype.telemetryFunctor/e[TF.Performance]@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1219451
__webpack_modules__[3924]/uB</e.prototype.constructBuiltinPlugins/<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1219103
__webpack_modules__[3924]/uB</e.prototype.constructBuiltinPlugins@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1219008
__webpack_modules__[3924]/uB</e.prototype.initPluginManager@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1218501
e@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1216896
__webpack_modules__[3924]/<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:2542481
__webpack_modules__[3924]@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:2542581
__webpack_require__@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:4139366
@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:4140188
@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:4140215
J/</<@https://www.amazon.ca/hz/contact-us/foresight/hubgateway:102:98
@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:12:44
@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:18:2
  
B1jsf7XErmL.js:305:2542541
Use of getPreventDefault() is deprecated.  Use defaultPrevented instead.  
61xJcNKKLXL.js:91:427
Error:   
B1jsf7XErmL.js:305:3173927
TypeError: navigator.mediaDevices is undefined
Stack trace:
e/</</<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1393333
e/</<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1394749
e/<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1394753
e@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1400405
value@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1485651
WY/u</<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:1538072
Dc@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:3305887
__webpack_modules__[32156]/t.unstable_runWithPriority@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:2999649
Hi@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:3246207
Rc@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:3305352
Oc/<@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:3305264
j@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:2998708
__webpack_modules__[32156]/_.port1.onmessage@https://m.media-amazon.com/images/I/B1jsf7XErmL.js?AUIClients/ForesightHubGatewayBuzzWrapper:305:2997432
  
B1jsf7XErmL.js:305:3283960
Error: WebGL: getParameter: parameter: invalid enum value NONE  
hubgateway:3748:3357
The browser has successfully queued the data for transfer...
https://www.amazon.ca/hz/contact-us/for ... hubgateway
2025176.jpg
2025178.jpg

customer service page wont load and the forum where someone is asking why it wont load, wont load
maybe related?
https://github.com/mozilla/send/issues/342
You do not have the required permissions to view the files attached to this post.
ImageImage
Top
User avatar
Night Wing
Knows the dark side
Knows the dark side
Posts: 5772
Joined: 2011-10-03, 10:19
Location: Piney Woods of Southeast Texas, USA

Re: Amazon customer service hub and Amazon forum wont load

Post by Night Wing » 2026-02-06, 12:31

Your first link you made just does not work (load the page) in my linux Pale Moon. It also does not work (load the page) in my linux Waterfox and my linux Firefox browsers either.
MX Linux 25.1 (Infinity) Xfce w/Pale Moon, Waterfox, Firefox
Linux Debian 13.4 (Trixie) Xfce w/Pale Moon, Waterfox, Firefox
Top
User avatar
Moonchild
Project founder
Project founder
Posts: 38961
Joined: 2011-08-28, 17:27
Location: Sweden

Re: Amazon customer service hub and Amazon forum wont load

Post by Moonchild » 2026-02-06, 13:26

Error in initializing RUM: ReferenceError: PerformanceObserver is not defined
try enabling Performance Observers in Preferences -> Privacy -> Tracking
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Top
User avatar
ron_1
Knows the dark side
Knows the dark side
Posts: 3082
Joined: 2012-06-28, 01:20

Re: Amazon customer service hub and Amazon forum wont load

Post by ron_1 » 2026-02-06, 13:30

Moonchild wrote: ↑
2026-02-06, 13:26
 try enabling Performance Observers in Preferences -> Privacy -> Tracking
What do "Performance Observers" do exactly? Curious. :think:
Top
User avatar
Moonchild
Project founder
Project founder
Posts: 38961
Joined: 2011-08-28, 17:27
Location: Sweden

Re: Amazon customer service hub and Amazon forum wont load

Post by Moonchild » 2026-02-06, 15:34

If you click the "Help" button on that preferences page, you'll get an overview of what each setting means on that page.
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
Top
User avatar
ron_1
Knows the dark side
Knows the dark side
Posts: 3082
Joined: 2012-06-28, 01:20

Re: Amazon customer service hub and Amazon forum wont load

Post by ron_1 » 2026-02-06, 15:40

Thanks.
Top
User avatar
Stargate38
Moon lover
Moon lover
Posts: 99
Joined: 2018-05-27, 22:55
Location: Earth

Re: Amazon customer service hub and Amazon forum wont load

Post by Stargate38 » 2026-02-06, 17:04

I tried loading cartel's first link with performance observers enabled, and still get a blank page.

Code: Select all

Content Security Policy: Couldn’t parse invalid host 'report-sample'  
(unknown)
Content Security Policy: Couldn’t process unknown directive ‘report-to’  
(unknown)
Error: Failed to load script https://assets.adobedtm.com/extensions/EPb56e12d7054b4acea984e91c910051cc/AppMeasurement.min.js  
launch-b58be54b5a57.min.js:8:1167
ReferenceError: TransformStream is not defined[Learn More] 
aura_prod.js%20line%20332%20%3E%20eval:89:174
EDIT: Looks like uBlock is blocking the AppMeasurement.min.js script. Disabling uBlock doesn't fix the problem, however.
Top
User avatar
cartel
Astronaut
Astronaut
Posts: 521
Joined: 2014-03-16, 21:57
Location: Chilliwack, BC

Re: Amazon customer service hub and Amazon forum wont load

Post by cartel » 2026-02-07, 15:17

thank you for the replies.
I checked the performance observers and no dice but it did seem to give more info on the errors I didnt see last time.
2025185.jpg
You do not have the required permissions to view the files attached to this post.
ImageImage
Top

Return to “Web Compatibility Support”