support.hpe.com

[Behemot]

HP Enterprise's support page ain't working for me for at least a year now, possibly longer. I've no idea why exactly that is, these evil corporates constantly tend to completely rework everything, so I dunno if it's random/moronic error from their side since some version of the site, but it would not surprise me in the least if it was deliberate blocking, similar to all that is happening around cloudcrap. The site only gives me blank/white page with nothing there whatsoever. Same situation with other browsers (up-to-date SeaMonkey, ancient Opera 12.18).

Some pages under the domain appear to work though, like this https://support.hpe.com/hpesc/public/do ... 03196en_us. But everything that forwards to /connect/, like https://support.hpe.com/connect/s/?language=en_US, which is pretty much everything which has some actual content, does not. I also could not log in to me account for about the same time, it throws constant errors, and that I should try again. Likely uses some of the same code? This is pretty screwed up, cannot get anything for any of the old servers etc. I have here since I cannot reach anything in there.

Console throws dozens of errors, as usually it does on any page, not sure if any one in particular could be what breaks it:

Code: Select all

          Content Security Policy: Nepodařilo se naparsovat název serveru 'report-sample'  
(neznámý)
Content Security Policy: Nelze provést neznámou direktivu 'report-to'  
(neznámý)
ReferenceError: reference to undefined property "~HPE-SUPPORT-CENTER~"[Zjistit více]  
DCEDOMUtility.js:1:2176
ReferenceError: reference to undefined property "HPEPRIVACYBANNER"[Zjistit více]  
prod_support.js:5:352
ReferenceError: assignment to undeclared variable BOOMR_lstart[Zjistit více]  
s:84:2263
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:97:11812
SyntaxError: mistyped ; after conditional?  
aura_prod.js:97:52770
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:294:317
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:358:200
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:423:214
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:464:381
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:464:391
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:475:77
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:475:242
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:475:344
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:475:370
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:475:396
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:476:11
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:476:68
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:476:105
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:485:333
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:497:208
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:503:207
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:505:196
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:505:334
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:577:67
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:577:407
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:578:20
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:578:446
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:581:217
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:585:339
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:587:365
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:594:149
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:598:294
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:599:166
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:607:181
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:677:285
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:678:350
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:726:78
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:726:133
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:726:202
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:732:136
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:756:146
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:772:243
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:780:439
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:780:447
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:782:321
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:784:189
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:794:333
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:799:343
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:800:68
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:813:171
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:846:46
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:873:206
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:891:412
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aura_prod.js:913:108
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aura_prod.js:920:275
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:920:285
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:921:151
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:924:223
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aura_prod.js:962:239
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:962:452
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:980:280
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1035:48
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1035:66
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1035:115
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1040:291
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aura_prod.js:1041:192
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1085:336
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1089:103
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1089:145
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1113:156
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1187:338
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
aura_prod.js:1190:206
TypeError: useless expression  
aura_prod.js:49:30447
TypeError: useless expression  
aura_prod.js:110:77514
ReferenceError: reference to undefined property "$nativeGetElementById$"[Zjistit více]  
aura_prod.js:28:7963
ReferenceError: reference to undefined property "observedAttributes"[Zjistit více]  
aura_prod.js:49:23404
ReferenceError: reference to undefined property "replaceSync"[Zjistit více]  
aura_prod.js:49:55876
ReferenceError: reference to undefined property "functionName"[Zjistit více]  
aura_prod.js:257:170
ReferenceError: reference to undefined property "Ib"[Zjistit více]  
aura_prod.js:232:190
ReferenceError: reference to undefined property "Ej"[Zjistit více]  
aura_prod.js:714:439
ReferenceError: reference to undefined property "Rn"[Zjistit více]  
aura_prod.js:329:1
ReferenceError: reference to undefined property "$$HostElementKey$$"[Zjistit více]  
aura_prod.js:1:4034
ReferenceError: reference to undefined property "Ek"[Zjistit více]  
aura_prod.js:434:72
ReferenceError: reference to undefined property "ErrorHistory"[Zjistit více]  
aura_prod.js:684:394
ReferenceError: reference to undefined property "adapterType"[Zjistit více]  
aura_prod.js:687:213
ReferenceError: reference to undefined property "app"[Zjistit více]  
aura_prod.js:1068:316
ReferenceError: reference to undefined property "fm"[Zjistit více]  
aura_prod.js:637:156
ReferenceError: reference to undefined property "$Resource"[Zjistit více]  
aura_prod.js:1046:297
ReferenceError: reference to undefined property "crypto"[Zjistit více]  
aura_prod.js:688:357
ReferenceError: reference to undefined property "auraCmpDefBaseURIAuth"[Zjistit více]  
aura_prod.js:1023:471
ReferenceError: reference to undefined property "globalValueProviders"[Zjistit více]  
aura_prod.js:267:486
ReferenceError: reference to undefined property "$Global"[Zjistit více]  
aura_prod.js:601:28
ReferenceError: reference to undefined property "Global"[Zjistit více]  
aura_prod.js:607:495
ReferenceError: reference to undefined property "components"[Zjistit více]  
aura_prod.js:268:74
ReferenceError: reference to undefined property "zeroOutOffsets"[Zjistit více]  
aura_prod.js:982:283
ReferenceError: reference to undefined property "yn"[Zjistit více]  
aura_prod.js:234:202
ReferenceError: reference to undefined property "default"[Zjistit více]  
aura_prod.js:977:86
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
DCEDatadogRUMScript.js:1:29608
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
DCEDatadogRUMScript.js:1:29711
SyntaxError: test for equality (==) mistyped as assignment (=)?[Zjistit více]  
DCEDatadogRUMScript.js:1:48200
ReferenceError: reference to undefined property "enableExperimentalFeatures"[Zjistit více]  
DCEDatadogRUMScript.js:1:16765
ReferenceError: reference to undefined property "allowedTracingOrigins"[Zjistit více]  
DCEDatadogRUMScript.js:1:139436
ReferenceError: reference to undefined property "allowedTracingUrls"[Zjistit více]  
DCEDatadogRUMScript.js:1:23461
ReferenceError: reference to undefined property "firstByte"[Zjistit více]  
DCEDatadogRUMScript.js:1:65759
ReferenceError: reference to undefined property "_dd"[Zjistit více]  
DCEDatadogRUMScript.js:1:3908

[adoxa]

Works fine in Basilisk (2026.01.23), possibly because of its internal polyfills. It doesn't work in PM, but I'm not seeing any errors (apart from the CSP one).

[Basilisk-Dev]

Works fine in Basilisk (2026.01.23), possibly because of its internal polyfills. It doesn't work in PM, but I'm not seeing any errors (apart from the CSP one).

It is the polyfill loader that allows this page to load in Basilisk but not Pale Moon. I disabled the polyfill loader and see this in the console.

Code: Select all

10:24:58.733 ReferenceError: TransformStream is not defined 1 aura_prod.js%20line%20332%20%3E%20eval:89:174

Currently UXP does not have TransformStream support.

[Moonchild]

It is the polyfill loader that allows this page to load in Basilisk but not Pale Moon.

For the record, I intend to adopt this technique into Pale Moon as well soon, to have an easier way to apply "band-aids" for websites that use technologies we haven't implemented yet.

[Basilisk-Dev]

For the record, I intend to adopt this technique into Pale Moon as well soon, to have an easier way to apply "band-aids" for websites that use technologies we haven't implemented yet.

What about implementing it in UXP? It might be beneficial for both of us so that you and I aren't maintaining separate implementations of the same thing.

[Moonchild]

What about implementing it in UXP?

Well that was the idea in Issue #2724 (UXP), but I haven't really had the mental bandwidth to research how to translate it to toolkit integration.

[Behemot]

So I deduce they implemented some wannabe "shiny new technology" (that nobody really needed, but as it likely originated around poogle, everybody HAS TO use it whether they want, or not, cause what poogle forces, is the right thing to do) which PM does not support natively, but you plan to work it around via that polyfill loader in some future release. So for now, we should wait, correct?

Is there a chance you could identify what that thing which does not work is? It appears as if I have managed to get their login/website support attention, so I could suggest whether they'd maybe be so kind as to implement some workaround in their own code for browsers which do not support it.

Well, got their attention after finally going through password reset though, which resulted in a necessity to come up with some funky swear word for them, which I could never remember myself (so I'll only be able to log in for as long as QuickPasswords plugin will store the credentials, and only from this very computer). Cause they, OFC, came up with security through obscurity - which seems to be increasingly popular amongst coporates these days - see for yourselves:

Password requirements: at least 8 characters
· a lowercase letter
· an uppercase letter
· a number
· a symbol
· no parts of your username
· does not include your first name
· does not include your last name
· Your password cannot be any of your last 24 passwords

[moonbat]

· Your password cannot be any of your last 24 passwords

What the hell do they think they are protecting with a rule like that?

[Moonchild]

· Your password cannot be any of your last 24 passwords

What the hell do they think they are protecting with a rule like that?

So if they have a data breach, they will potentially disclose up to 24 potentially re-used passwords for every user. Awesome security idea, HPE!

[andyprough]

· Your password cannot be any of your last 24 passwords

What the hell do they think they are protecting with a rule like that?

They are forcing everyone to adopt p@$$Word1, p@$$Word2, p@$$Word3, p@$$Word4, p@$$Word5, p@$$Word6, p@$$Word7, p@$$Word8, p@$$Word9, etc etc etc

Up through 25 at least. Then you can start over. p@$$Word1, p@$$Word2, p@$$Word3, p@$$Word4, p@$$Word5 ...

[Mæstro]

I have created so few new accounts lately that my personal recollection of password stipulations in recent times is spotty. My closest memory is of being annoyed when English sites fail to recognise §, Shift-3 on the German keyboard, as a valid symbol for passwords. (Have Britons experienced US sites which reject £?) Instead, I have seen some sites which have promoted password substitutes (link in German) which require a smartphone, and are therefore impossible and useless for me.

In mid-2019, just before switching to Pale Moon, I recorded having 21 passwords, the oldest dating to 2014. In childhood, my parents insisted I give them my passwords, but struggled to remember actually secure ones and did not want to write them down. Hence, they required me to use my pet’s name, and re-use that password on every site, standard security advice notwithstanding. I retained this habit into early adulthood for websites which I considered non-critical (ie did not involve financial information), but thought better of it and have since replaced all these passwords. Today, they either still use pets’ names or their mobile phones automatically create passwords and fill out forms for them. They do not know how to access the password list and have no idea what these passwords actually are, so they perennially lock themselves out and become annoyed trying to reset the password. Meanwhile, I count 22 passwords for myself, all distinct and randomly generated, having replaced the older generation of passwords. Both counts include passwords for accounts which were or are obsolete, or soon to become obsolete. Today, I would say twelve of my saved passwords are obsolete or destined for obsolescence one month hence.

[Moonchild]

I count 22 passwords for myself,

Ah if only.
My password manager currently stores 680 (most generated against a consonant/vowel template which offers easy remembering (for my brain, anyway) if I need to use one often or need to memorize for being away). I should go through and remove obsolete ones but that's one of those tasks one keeps putting off

[Mæstro]

If it makes you feel better, I undercounted. There was one more password I forgot because the site does not work in Pale Moon and I listed it elsewhere.
(I have not posted about this site in web compatibility because it concerns a local institution and would reveal my location.)

One way I used to generate passwords was by throwing one of every coin (1c, 2c, 5c, 10c, 20c, 50c, €1, €2) into a jar, shaking and throwing it onto the desktop for eight bits of entropy to use according to my own method.

[Behemot]

Very long time ago, I created rather long and complex PW, according to entropy calculators (if a site uses such tool), rather strong. In time, even a few more characters have been added. I tend to use this one everywhere (just for critical places, it is slightly different, to make bruteforcing more complicated or unusable, if it gets stolen from some non-critical place). To my knowledge, it has never escaped or been misused anywhere (and OFC in those one or two occassions when it has been stolen, like from BTC forums, I've added more complexity, that's why it has become longer in the years).

So these requirements created by fucktards who do not even know what the concept of security through obscurity is, drive me mad. MY PW IS great as it is, thank you very much, and no corporate prick is going to dictate me that it ain't and I have to come up with some BS these fools deem adequate.

There are pretty much two basic concepts about PWs: 1st, you create one rather complex, which you manage to remember, and use it everywhere. That's what I did. 2nd is, you use whatever you want everywhere, and consequently, have to use PW manager. Both have advantages as well as disadvantages, none of them is perfect.

Anyways, back to the topic, is there something in particular I can point them HPE ppl to?

[Moonchild]

is there something in particular I can point them HPE ppl to?

As far as the password complexity requirements are concerned, yes you can.
A quick search on DDG: https://duckduckgo.com/?t=palemoonsp&q=password+complexity+requirements+detrimental+to+security&ia=web
...gives a plethora of results all agreeing with the same basic premise: enforced complexity makes for less secure passwords.

https://www.starlab.io/blog/why-enforce ... o-about-it
https://www.authgear.com/post/why-your- ... do-instead
https://www.ellipsisinfosec.com/post/th ... complexity
https://www.itpro.com/security/feeling- ... -practices
etc.
etc.
etc.

[Mæstro]

The primary source for many of these articles is fascinating. Curiously, it approves and even mandates your recent decision to waive password expiry:

Verifiers and CSPs SHALL NOT require subscribers to change passwords periodically. However, verifiers SHALL force a change if there is evidence that the authenticator has been compromised.

It would appear, from older editions (notably appendix A) also cited by Wikipedia in the article on password policy, that squirrelly policies are an example of obsolete advice outliving its original endorsement.

[Behemot]

As far as the password complexity requirements are concerned, yes you can.

well now this thread here ain't bout passwords now is it

ain't this the same issue as all the other instances of white page in the end? the one with the bounty?

[Moonchild]

Threads do drift off-topic. Especially when the main issue is already known and can't be solved with further discussion.