vk.com shutdowns PM

KSAKS · Post by **KSAKS** » 2026-01-21, 13:32

I'm testing in fresh and clean Pale Moon 34.0.0 x64 portable. If I go to https://vk.com the browser closes itself without any warning or error immediately. If I test the same with eMatrix addon and JS disabled, tt will not crash, just it says browser is not supported.

andyprough · Post by **andyprough** » 2026-01-21, 15:15

This is good info, but you should include the troubleshooting info also if possible:

Code: Select all

If possible, please include the output of help->troubleshooting information (as text):
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**PASTE troubleshooting information here**
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KSAKS · Post by **KSAKS** » 2026-01-21, 15:37

Here is it from the clean portable one. And dunno why it is saying "Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.". It is just fresh unpack from Palemoon-Portable-34.0.0.win64.exe.

therube · Post by **therube** » 2026-01-21, 18:16

Confirmed.

First attempt, vk loaded.

Then I disabled Hardware Acceleration, restarted PM, loaded vk.com... & crashed.

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Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	Palemoon.exe
  Application Version:	6.8.0.9513
  Application Timestamp:	696b40c6
  Fault Module Name:	mozjs.dll
  Fault Module Version:	0.0.0.0
  Fault Module Timestamp:	696b416f
  Exception Code:	c0000005
  Exception Offset:	0000000000449bc6
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033
  Additional Information 1:	afd4
  Additional Information 2:	afd4d3f629da9450e1113d7577f6be40
  Additional Information 3:	d0ec
  Additional Information 4:	d0ecbf717ddc1d65778f31e95ee3e7b7

troubleshooting:

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 34.0.0 (64-bit)
Build ID: 20260117074858
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:128.0) Gecko/20100101 Goanna/6.8 Firefox/128.0 PaleMoon/34.0.0
OS: Windows_NT 6.1
CPU Capabilities: SSE2 AVX
Safe Mode: false

Extensions
----------

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000073b6) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_ANGLE_flexible_surface_compatibility EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL creation failed: * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Error during ANGLE OpenGL init. * Exhausted GL driver caps.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (6.2.9200.22902)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 4000
Vendor ID: 0x8086
Device ID: 0x0162
Driver Version: 12.100.0.0
Driver Date: 1-15-2013
Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Subsys ID: 05481028
RAM: Unknown

Diagnostics
AzureCanvasBackend: skia
AzureCanvasSkiaOpenGL: 0
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled




Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.enable: false
browser.cache.disk.parent_directory: C:\WLIB\FIREFOX\Palemoon-Portable-34.0.0\User\Palemoon\Profiles\Default
browser.cache.disk.smart_size.first_run: false
browser.download.importedFromSqlite: true
browser.download.manager.retention: 1
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 4
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20260117074858
browser.startup.homepage_override.mstone: 6.8.0
extensions.lastAppVersion: 34.0.0
gfx.crash-guard.d3d11layers.appVersion: 34.0.0
gfx.crash-guard.d3d11layers.deviceID: 0x0162
gfx.crash-guard.d3d11layers.driverVersion: 12.100.0.0
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.direct2d.disabled: true
layers.acceleration.enabled: false
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 122334
plugin.expose_full_path: true
privacy.sanitize.migrateFx3Prefs: true

user.js Preferences
-------------------

Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.35
Version in use: 4.35

NSS
Expected minimum version: 3.90.9
Version in use: 3.90.9

NSSSMIME
Expected minimum version: 3.90.9
Version in use: 3.90.9

NSSSSL
Expected minimum version: 3.90.9
Version in use: 3.90.9

NSSUTIL
Expected minimum version: 3.90.9
Version in use: 3.90.9

palemoon.dmp:

palemoon.7z

Crashing does not seem consistent.
Horrible performance (at least on my end) does.

Win7, i7-3770s, 8 GB RAM, Intel HD Graphics 4000
Pale Moon 34.0.0 x64, Portable

palemoon, ending in a crash:

palemoon ending in crash.png

Post by **Moonchild** » 2026-01-21, 18:40

I suggest you try again with 34.0.1 once released (should be tomorrow)

Goodydino · Post by **Goodydino** » 2026-01-21, 18:53

That page did not crash Pale Moon for me, but all I got was a blank page.

KSAKS · Post by **KSAKS** » 2026-01-22, 11:39

Moonchild wrote: ↑
2026-01-21, 18:40
I suggest you try again with 34.0.1 once released (should be tomorrow)

Clean portable 34.0.1 x64 still crashing for me there. But now the crash was 2/3 attempts.

Goodydino · Post by **Goodydino** » 2026-01-22, 19:21

Now that page shuts down Pale Moon v. 34.0.1

Pale Moon forum

vk.com shutdowns PM

vk.com shutdowns PM

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Re: vk.com shutdowns PM