Log In button for bankofamerica.com not working.

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BenFenner
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Log In button for bankofamerica.com not working.

Post by BenFenner » 2025-09-19, 13:15

URL: https://www.bankofamerica.com

Steps to reproduce:
1) Enter a User ID (any will do).
2) Enter a password (any will do).
3) Click the Log In button.

Expected behavior:
A login attempt should initiate.

Actual behavior:
No login attempt is made.
The following error is reported in the JS console for each attempt:

Code: Select all

TypeError: e.submitter is undefined

This behavior started ~3 weeks back or so, but I forget the exact date.

These JS console errors show earlier upon page load:

Code: Select all

None of the “sha384” hashes in the integrity attribute match the content of the subresource.  
Error: WebGL: getParameter: parameter: invalid enum value <enum 0x9245>
Error: WebGL: getParameter: parameter: invalid enum value <enum 0x9246>
(I've been working with a client that has me managing some of their estate. I am able to log in using Waterfox and Firefox so I know my Internet is good and it is at least possible to log in to this site in some capacity. I have tried other PM installations on other machines with much fewer extensions and the problem persists.)

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Moonchild
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Re: Log In button for bankofamerica.com not working.

Post by Moonchild » 2025-09-19, 13:50

I think they switched to the JS "SubmitEvent" web API from using normal form submission.
This is an Issue #2403 (UXP) and unfortunately I haven't been able to solve that particular puzzle myself. It's bounty material if anyone wants to try and solve it.
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BenFenner
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Re: Log In button for bankofamerica.com not working.

Post by BenFenner » 2025-09-19, 15:30

Understood.

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adoxa
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Re: Log In button for bankofamerica.com not working.

Post by adoxa » 2025-09-20, 01:35

Here's a Modify HTTP Response filter to work around it (provided you don't want to open an account, I think).

Code: Select all

[["www1.bac-assets.com",["/common-es6-components/",["/submitter/g","$&?"]]]]

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Pallid Planetoid
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Re: Log In button for bankofamerica.com not working.

Post by Pallid Planetoid » 2025-09-26, 16:56

Hmm, this is news to me (that is, Pale Moon is reportedly unable to login to BofA :o) - so I tried it and I have no problem, I am able to login to BofA without any issues. I waited until the full login completed to make sure there were no problems.

So - Interestingly, I don't seem to have the issue with BofA (using Pale Moon) as described here in this topic (and I haven't made any adjustments as mentioned in the topic either).

Note: the one caveat - I do have a warning notation for the BofA Login link on my start.me start-page stating that the Bank website quote: "can be unstable using Goanna browser engines that may occasionally lead to a browser crash" - but I can say that is a random issue and definitely a very rare event in as much as I can't recall at all when a problem with BofA last occurred.
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BenFenner
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Re: Log In button for bankofamerica.com not working.

Post by BenFenner » 2025-09-26, 20:51

That is very interesting.

(Could this possibly be a 64-bit-only issue?)