SpectrumSurveys crashing browser
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Please always mention the name/domain of the website in question in your topic title.
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Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.
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q160765803
- Moonbather
- Posts: 70
- Joined: 2023-04-13, 07:57
SpectrumSurveys crashing browser
Visiting https://spectrumsurveys.com get a crash.
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moonbat
- Knows the dark side
- Posts: 5704
- Joined: 2015-12-09, 15:45
Re: SpectrumSurveys crashing browser
No crashes here, just a blank page when loaded on a fresh profile.
Looks like it uses WebRTC which Pale Moon doesn't support.
And WebGL errors dependent on draft extensions:
Post your troubleshooting info within code tags similar to above (5th button in the post editor toolbar that looks like </>)
Looks like it uses WebRTC which Pale Moon doesn't support.
Code: Select all
ReferenceError: RTCPeerConnection is not defined
Stack trace:
get_ip_address/<@https://spectrumsurveys.com/js/cdnFiles/rd_sys_util.min.js:1:1833
nrWrapper@https://spectrumsurveys.com/:41:15723
e@https://spectrumsurveys.com/:41:19892
get_ip_address@https://spectrumsurveys.com/js/cdnFiles/rd_sys_util.min.js:1:1773
@https://spectrumsurveys.com/js/cdnFiles/rd_sys_util.min.js:1:9267Code: Select all
Error: WebGL: getExtension('MOZ_WEBGL_lose_context'): MOZ_ prefixed WebGL extension strings are deprecated. Support for them will be removed in the future. Use unprefixed extension strings. To get draft extensions, set the webgl.enable-draft-extensions preference"One hosts to look them up, one DNS to find them and in the darkness BIND them."
KDE Neon on a Slimbook Excalibur (Ryzen 7 8845HS, 64 GB RAM)
AutoPageColor|PermissionsPlus|PMPlayer|Pure URL|RecordRewind|TextFX
Jabber: moonbat@hot-chili.net
KDE Neon on a Slimbook Excalibur (Ryzen 7 8845HS, 64 GB RAM)
AutoPageColor|PermissionsPlus|PMPlayer|Pure URL|RecordRewind|TextFX
Jabber: moonbat@hot-chili.net
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q160765803
- Moonbather
- Posts: 70
- Joined: 2023-04-13, 07:57
Re: SpectrumSurveys crashing browser
about:support:
Event Log:
Code: Select all
Log Name: Application
Source: Application Error
Date: 7/7/2025 16:56:16
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Win7
Description:
Faulting application name: Palemoon.exe, version: 6.7.0.9308, time stamp: 0x685da96e
Faulting module name: xul.dll, version: 6.7.0.9308, time stamp: 6.7.0.9308
Exception code: 0xc0000005
Fault offset: 0x0127c264
Faulting process id: 0x1cac
Faulting application start time: 0x01dbef1cece45509
Faulting application path: H:\apps\Palemoon-Portable\Bin\Palemoon\Palemoon.exe
Faulting module path: H:\apps\Palemoon-Portable\Bin\Palemoon\xul.dll
Report Id: 3d7a1045-5b10-11f0-8b48-005056c00008
Event Log Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2025-07-07T08:56:16.000000000Z" />
<EventRecordID>7432249</EventRecordID>
<Channel>Application</Channel>
<Computer>Win7</Computer>
<Security />
</System>
<EventData>
<Data>Palemoon.exe</Data>
<Data>6.7.0.9308</Data>
<Data>685da96e</Data>
<Data>xul.dll</Data>
<Data>6.7.0.9308</Data>
<Data>685daa1b</Data>
<Data>c0000005</Data>
<Data>0127c264</Data>
<Data>1cac</Data>
<Data>01dbef1cece45509</Data>
<Data>H:\apps\Palemoon-Portable\Bin\Palemoon\Palemoon.exe</Data>
<Data>H:\apps\Palemoon-Portable\Bin\Palemoon\xul.dll</Data>
<Data>3d7a1045-5b10-11f0-8b48-005056c00008</Data>
</EventData>
</Event>
Last edited by q160765803 on 2025-07-07, 14:10, edited 1 time in total.
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Moonchild
- Pale Moon guru
- Posts: 38487
- Joined: 2011-08-28, 17:27
- Location: Sweden
Re: SpectrumSurveys crashing browser
Please use appcrashview to report the crash data. The raw XML doesn't provide necessary info.
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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q160765803
- Moonbather
- Posts: 70
- Joined: 2023-04-13, 07:57
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Moonchild
- Pale Moon guru
- Posts: 38487
- Joined: 2011-08-28, 17:27
- Location: Sweden
Re: SpectrumSurveys crashing browser
I'm guessing you pulled it from event viewer then?
Can you please provide a readable format in that case? there are a number of addresses in the XML that have no descriptors which I would need to debug. Or, if a crashdump was saved, that would help. If it's reproducible then please capture a crashdump
Can you please provide a readable format in that case? there are a number of addresses in the XML that have no descriptors which I would need to debug. Or, if a crashdump was saved, that would help. If it's reproducible then please capture a crashdump
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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q160765803
- Moonbather
- Posts: 70
- Joined: 2023-04-13, 07:57
Re: SpectrumSurveys crashing browser
hmm. Updating my Pale Moon binary to latest version seems fixing this issue, because I can no longer able to reproduce the crash.
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Moonchild
- Pale Moon guru
- Posts: 38487
- Joined: 2011-08-28, 17:27
- Location: Sweden
Re: SpectrumSurveys crashing browser
You were already on 33.8.0 according to your report. What did you upgrade to?
Acutally... 6.7.0.9308 is the latest release version ... and that crashed... so what are you using?
Acutally... 6.7.0.9308 is the latest release version ... and that crashed... so what are you using?
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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q160765803
- Moonbather
- Posts: 70
- Joined: 2023-04-13, 07:57
Re: SpectrumSurveys crashing browser
oh, I meant I killed my old palemoon-portable folder and re-extract from latest palemoon portable executable.