https://www.firstdirect.com blocked

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cannonmc
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https://www.firstdirect.com blocked

Post by cannonmc » 2025-05-27, 14:41

Up until this weekend this had been a straightforward site to reach, whichever version of PM I used.

Over the weekend the online section was blocked, then today the main page https://www.firstdirect.com is blocked.

I am using Win7 64bit and latest PM. Is this just another example of people forgetting we might prefer something other than Google or MS for a proper browser.

I have written to them but suspect will get another 'standard' answer

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Gemmaugr
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Re: https://www.firstdirect.com blocked

Post by Gemmaugr » 2025-05-27, 15:43

The main page you linked works for me.

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Moonchild
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Re: https://www.firstdirect.com blocked

Post by Moonchild » 2025-05-27, 15:52

"blocked" looks like it's another case of a really really poor implementation of a fake-modal GDPR consent dialog.
You should just give them a call and complain. There's no way for us to get in touch with them to report this, since their only means of contact are for existing customers, through the "app" on mobile or after logging in on the non-functioning website.
You can work around it by using an ad blocker and a GDPR "I don't care about cookies, just use them" annoyances filter list, or similar.
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Re: https://www.firstdirect.com blocked

Post by cannonmc » 2025-05-28, 00:48

They did have the grace to ring me. They tried to put the blame on PM. I pointed out that a rock solid link does not get blocked in two steps on one weekend.

I told them I knew what had happened. They changed their end and missed out the 'little people'

It worked on Waterfox which is where I wrote to them...for now. But I have been raised to a formal complaint.

She said she would keep me informed.

I'll try the work around, thanks

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Re: https://www.firstdirect.com blocked

Post by adoxa » 2025-05-28, 02:12

CSS clip-path doesn't like being border-box, so it's clipping the entire thing. Here's a userstyle workaround.

Code: Select all

@-moz-document domain("www.firstdirect.com") {
  .fd-popup-content {
    clip-path: unset !important;
  }
}
(Something like "Dismiss The Overlay" would also work.)

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Moonchild
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Re: https://www.firstdirect.com blocked

Post by Moonchild » 2025-05-28, 11:45

adoxa wrote:
2025-05-28, 02:12
CSS clip-path doesn't like being border-box
Not by itself, no. Seems this is also an open issue for gecko bug #1465988?
Either way that particular bug also provides an immediate potential solution: instead of "unset" like you did, the proper solution would be clip-path: border-box inset(0 0 0 0);
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Re: https://www.firstdirect.com blocked

Post by cannonmc » 2025-05-30, 00:14

It's all back to how it was before, even on PM27. Long message from them and guess what....it's all our fault. They say which browsers are supported (they don't) and they haven't touched anything at their end. I don't believe them.

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Re: https://www.firstdirect.com blocked

Post by Moonchild » 2025-05-30, 00:41

Well maybe they didn't touch anything on their end but the consent dialog is supplied by their data harvesting partner Tealium, so it's likely Tealium changed something (and they are just including whatever content they serve up). And when I say "data harvesting" I mean it. Curiously, their GDPR dialog on their own site works just fine and doesn't seem to have a clip-path specified at all -- not that it needs one, anyway, to be frank.
"A dead end street is a place to turn around and go into a new direction" - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite