Printing problem with EPIC medical software

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moonbob69
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Printing problem with EPIC medical software

Unread post by moonbob69 » 2024-02-26, 23:15

EPIC.com software is used by hospitals (they say 78% of U.S. patients) for web access to medical records, in my case mychart.jeffersonhealth.edu. Using PM 33.0.0 (64bit on Win10), it works for viewing, but saving the records is implemented by a "print" button on the viewed page, where the user then selects "Microsoft Print to PDF" printer and "Print to file". This works OK if the text shown on the web page ends up as only 1 pdf page, but if the text is more pages, then the resulting pdf file is multiple blank pages (with standard header and footer on each).

The hospital says their site is intended for MS Edge only.

The Browser Console, upon login shows warnings:
Content Security Policy: This site https;//mychart.jefferson.edu has a Report-Only policy without a report URI...
and
Use of captureEvents() is depreciated. ...

Opening a test to display shows another warning:
This site appears to use a scroll-linked positioning effect. ...

But using the "print" button does not result in any other warning or error.

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Moonchild
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Re: Printing problem with EPIC medical software

Unread post by Moonchild » 2024-02-27, 00:13

moonbob69 wrote:
2024-02-26, 23:15
The hospital says their site is intended for MS Edge only.
Then there's little we can do. If they specifically designed it for Edge only then 100% function is only guaranteed with Microsoft Edge.
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