Sainsburys Displays no Products

For support with specific websites

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Forum rules
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
  1. Clear any current output
  2. Navigate or refresh the page in question
  3. Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
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Dogmatix
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Sainsburys Displays no Products

Unread post by Dogmatix » 2022-11-11, 13:57

The Sainsburys supermarket website (www.sainsburys.co.uk/webapp/wcs/stores/ ... /groceries) displays no items when you search for them. The number of search results is shown at the top of a blank white page but no products so you cannot buy anything.

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Moonchild
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Re: Sainsburys Displays no Products

Unread post by Moonchild » 2022-11-11, 13:58

Forum rules
Please always mention the name/domain of the website in question in your topic title.

Please try and include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:

Clear any current output
Navigate or refresh the page in question
Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

MGB1971
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Re: Sainsburys Displays no Products

Unread post by MGB1971 » 2022-11-11, 15:08

No problem here with latest version of Pale Moon, though you do have to scroll down to see your selection.

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Re: Sainsburys Displays no Products

Unread post by Moonchild » 2022-11-11, 16:29

in that case it may be the known issue of some websites relying on very tight element placement that does not always work as-intended on other engines due to different rounding etc.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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Dogmatix
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Re: Sainsburys Displays no Products

Unread post by Dogmatix » 2022-11-11, 18:04

Thanks for your replies, Error Console messages listed below:


Timestamp: 11/11/2022 18:01:33
Warning: Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.

Timestamp: 11/11/2022 18:01:33
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... 3cf01c.css
Line: 0

Timestamp: 11/11/2022 18:01:33
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... b=c206ea76
Line: 0

Timestamp: 11/11/2022 18:01:33
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... 8bf6b7b.js
Line: 0

Timestamp: 11/11/2022 18:01:33
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... 6df345b.js
Line: 0

Timestamp: 11/11/2022 18:01:35
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... c.chunk.js
Line: 0

Timestamp: 11/11/2022 18:01:35
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... 4.chunk.js
Line: 0

Timestamp: 11/11/2022 18:01:35
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... b.chunk.js
Line: 0

Timestamp: 11/11/2022 18:01:35
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... 0.chunk.js
Line: 0

Timestamp: 11/11/2022 18:01:35
Warning: Strict-Transport-Security: The site specified a header that could not be parsed successfully.
Source File: https://www.sainsburys.co.uk/gol-ui/sta ... 4.chunk.js
Line: 0

Timestamp: 11/11/2022 18:01:35
Warning: Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.

Timestamp: 11/11/2022 18:01:36
Warning: Content Security Policy: Ignoring ‘x-frame-options’ because of ‘frame-ancestors’ directive.

Timestamp: 11/11/2022 18:01:36
Error: TypeError: NetworkError when attempting to fetch resource.

Timestamp: 11/11/2022 18:01:37
Error: TypeError: NetworkError when attempting to fetch resource.

Timestamp: 11/11/2022 18:01:37
Error: TypeError: NetworkError when attempting to fetch resource.

Timestamp: 11/11/2022 18:01:37
Error: TypeError: NetworkError when attempting to fetch resource.

Timestamp: 11/11/2022 18:01:37
Error: TypeError: NetworkError when attempting to fetch resource.

Timestamp: 11/11/2022 18:01:37
Error: TypeError: NetworkError when attempting to fetch resource.

Timestamp: 11/11/2022 18:01:37
Error: TypeError: NetworkError when attempting to fetch resource.

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Moonchild
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Re: Sainsburys Displays no Products

Unread post by Moonchild » 2022-11-11, 20:17

I suggest you report this to the sainsbury webmaster and hand them the error messages given (and/or point them to this thread). As far as I can tell this is a website issue; at the very least sending bad HSTS headers should be looked at, as well as the inability to load resources.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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