Mojeek UK pages fail to load. Topic is solved

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Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
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Mæstro
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Mojeek UK pages fail to load.

Unread post by Mæstro » 2022-11-03, 15:06

This has suddenly happened this morning. The site had worked as normal yesterday, but when I load Mojeek’s home page, or any page on the site, I get a blank page with zero bytes in the site information. This happens in my main profile, even in safe mode, but it does not occur in a new profile. The glitch does not occur for Mojeek’s mirrors, such as Mojeek DE. The error console reports nothing. Clearing the cache has changed nothing. This is sudden and perplexing. How can I restore Mojeek UK?
Browser: Pale Moon (Pusser’s repository for Debian)
Operating System: Linux Mint Debian Edition 4 (amd64)
※Receiving Debian 10 LTS security upgrades
Hardware: HP Pavilion DV6-7010 (1400 MHz, 6 GB)
Formerly user TheRealMaestro: æsc is the best letter.

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Moonchild
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Re: Mojeek UK pages fail to load.

Unread post by Moonchild » 2022-11-03, 15:35

Works for me™
Try clearing your cookies and cache.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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Mæstro
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Location: Casumia

Re: Mojeek UK pages fail to load.

Unread post by Mæstro » 2022-11-03, 15:38

Clearing the cookies as well as cache has restored the site. The ubiquitous advice from my childhood on sites’ technical support pages always to clear both makes sense at last, so many years later. Thank you!

Update: On going into the settings and restoring my preferences, the site goes blank again on clicking Save. Clearing the cookies restores the site again. I have found that this happens if I set location to ‘None’. (The glitch does not occur if one sets the location to the United Kingdom.) This seems to be a bug with the site, which I have just reported. The bug is not based in cookies: cookieless Mojeek without location bias fails to load in Epiphany as well as Pale Moon.
Browser: Pale Moon (Pusser’s repository for Debian)
Operating System: Linux Mint Debian Edition 4 (amd64)
※Receiving Debian 10 LTS security upgrades
Hardware: HP Pavilion DV6-7010 (1400 MHz, 6 GB)
Formerly user TheRealMaestro: æsc is the best letter.

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