Month #3. Nothing has changed on their end. Calling customer support was a different experience this time. I was told there is absolutely no way to contact the web dev team, my report has gone nowhere, and I should not have been told to expect the web dev team to contact me for more details.
I have a permanent note in my file for them to wave the $5 pay-by-phone fee for me so I don't have to explain myself every month going forward.
According to this one support person, there is no way to report a bug in the web site. He said he might bring up this type of request in his next meeting but I'm not holding my breath.
In all likelihood this is a complete dead-end. So maybe broaching the subject with the
SvelteKit team is more likely to bear fruit.
Edit: I've made them aware with a post on an issue that seemed related:
https://github.com/sveltejs/kit/issues/ ... 1187427597