asana.com

For support with specific websites

Moderator: trava90

Forum rules
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
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User avatar
franstam
Moon lover
Moon lover
Posts: 88
Joined: 2017-03-27, 10:16

asana.com

Unread post by franstam » 2021-09-23, 03:03

Hi guys,

want to check if you guys faced any issue with going to the homepage of www.asana.com.
it would completely lockup my browser first with script taking too long, then proceed to eat memory until my system commit hits the limit and i either have to force close pale moon, or other applications mysteriously crash because there is not enough free memory.

could we find out what this page is doing causing complete browser lockups? it only seems to happen on their main webpage. if you go directly to apps.asana.com and perform login (if you have account), the site works perfectly fine.

Operating system: windows 10
Browser version: Pale Moon 29.4.0.2
32-bit or 64-bit?: 64bit
Problem URL: www.asana.com
Theme: default
Installed add-ons: see below
Installed plugins: (about:plugins)
Application Basics
------------------

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User avatar
franstam
Moon lover
Moon lover
Posts: 88
Joined: 2017-03-27, 10:16

Re: asana.com

Unread post by franstam » 2021-09-23, 03:12

here i have attached a screenshot of what happens:
2021-09-23 11_06_58-Window.png
here you can see on the right the huge spike of system commit and just before Pale Moon crashes if i hit "stop script"

i have tried using a clean profile to open the main www.asana.com website, the huge memory spike does not happen but i cant even open devtools to see any script errors or anything. the browser also just locks up. thanks for reading.

Locked