IBM Docs shows blank pages

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Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

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MoonWalker
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Posts: 31
Joined: 2020-10-13, 15:38

IBM Docs shows blank pages

Unread post by MoonWalker » 2021-09-06, 19:09

Many sources hosted at https://www.ibm.com/docs/en display just a blank page.

It is noticeable that console shows "Incompatible browser" under native user agent. But even that warning disappears when user agent is changed, the page still does not display the content.

Output under native user agent.

Code: Select all

WalkMe: Incompatible browser.  
walkme_f9097929eeaf4187ad6639b57f4754be_https.js:7:16991
Url is matched  
survey.js:29:181
overideURL--> 68.42105263157895 www.ibm.com/us-en/*  
survey.js:29:211
Url is matched  
survey.js:29:181
overideURL--> 89.47368421052632 www.ibm.com/docs/*  
survey.js:29:211
matching url swaping..www.ibm.com/docs/* : www.ibm.com/docs/*  
survey.js:30:445
Current url-->  www.ibm.com/docs/en  
survey.js:112:465
Matched url-->  www.ibm.com/docs/*  
survey.js:113:1
Current url-->  www.ibm.com/docs/en  
survey.js:118:86
Matched url-->  www.ibm.com/docs/*  
survey.js:118:166
Output under Firefox user agent

Code: Select all

walkme_lib_20210817-142923-9e048f8a.js:46:58266
Url is matched  
survey.js:29:181
overideURL--> 75 www.ibm.com/us-en/*  
survey.js:29:211
Url is matched  
survey.js:29:181
overideURL--> 85 www.ibm.com/docs/*  
survey.js:29:211
matching url swaping..www.ibm.com/docs/* : www.ibm.com/docs/*  
survey.js:30:445
Current url-->  www.ibm.com/docs/en/  
survey.js:112:465
Matched url-->  www.ibm.com/docs/*  
survey.js:113:1
Current url-->  www.ibm.com/docs/en/  
survey.js:118:86
Matched url-->  www.ibm.com/docs/*  
survey.js:118:166

coffeebreak
Moon Magic practitioner
Moon Magic practitioner
Posts: 2986
Joined: 2015-09-26, 04:51
Location: U.S.

Re: IBM Docs shows blank pages

Unread post by coffeebreak » 2021-09-06, 21:27

Error console:

Code: Select all

Error: The resource from “https://www-api.ibm.com/cookie-sync/dbdm-data?delete=true” was blocked due to MIME type mismatch (X-Content-Type-Options: nosniff).
Source File: https://www.ibm.com/docs/en
Line: 0

Error: TypeError: window.customElements is undefined
Source File: https://www.ibm.com/docs/index_bundle.js
Line: 593
WebComponents...
This post applies here as well.

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