Some Paypal features suddenly not working anymore

[Thomas789]

Hi,

Since a couple of days ago, it is not possible anymore to get any statements from the Reports section in Paypal. The 'Loading' icon keeps on spinning indefinitely. It still works in Chrome.

Thomas

[Moonchild]

WORKSFORME

Are you blocking anything on PayPal with your adblocker? Try making an exception for the site in that case.

[BenFenner]

I can confirm the reports are working for me as well.

Although Moonchild, your screenshot makes it seem like you didn't try to download one of the PDF reports.

Someone trying to reproduce this error would want to click "Request" for one of the reports. The site will then change the "Request" text to "In progress" while the report generates. It can take some time to finish, in my case about 30 seconds for what should be a nearly empty report. Once that is finished, the text changes to "Download" and then the report should be available.

[Moonchild]

I did test the entire function. including downloading. All works fine.

[New Tobin Paradigm]

Assuming, again, the version of paypal you are getting is the same version this user is getting.

[Moonchild]

Well there's no way for me to know, is there?
Of course you can test this too and then we'll have covered both the EU and US versions (both served from paypal.com)
Actually benFenner is in the US so it's working there too.

[New Tobin Paradigm]

I wonder where the OP is and if they tried after you guys did cause A/B regional crap.

[Moonchild]

I wonder where the OP is

London area, as far as I can tell.

[Thomas789]

Hi,

Thanks for your replies.

I don't use Adblocker, I also disabled all other add-ons, switched to the default theme and upgraded to the latest version (64 bit), still the problem persists. It was briefly (for a minute or so) working after I disabled the add-ons (I was able to get to the statements) but then its gone back to the spinning 'Loading' icon again (still with add-ons disabled). I can get all the sub-menu points under 'Insights' in the Reports section, but nothing else. The status bar says 'Done' but there is only the spinning icon. When I then go elsewhere under the main Paypal menu, I am not even able to get back to 'All reports'; the page is hanging and the status bar saying 'Waiting for t.paypal.com'. No problems accessing anything at the same time with Chrome.

I am in the UK by the way.

Thomas

[Lunokhod]

Initially this worked and I created and downloaded a report. But then after trying some of the other features on that section of PayPal I did get a spinning thing, stuff stopped working properly, when I pressed the Summary button it said it couldn't go there or something, although typing www.paypal.com in another tab took me there, and Pale Moon was constantly using 100%+ CPU ie a whole core was taken up with some process, I noticed because the fan was cutting in, even after I shut all the tabs except a new blank page one. Restarting got rid of that.

[Thomas789]

I am not having any CPU or memory problems. All under 50% (see screen shot below), and restarting did not help at any stage either.

[Moonchild]

please post the output of help -> troubleshooting information in the browser.
Button "Copy text to clipboard" and paste it here using [ hide ] or [ code ] tags

Code: Select all

[hide]
{{paste text here}}
[/hide]

It would also help if you could post any errors that are shown in the web console developer tool (F12 -> Console tab) when this perpetual loading occurs

[Lunokhod]

My CPU goes to 200% (2 cores of 100% each), it's a good one see.
Here's my console output, I got lots of errors, don't know if it helps you:
https://pastebin.com/W0cKBmeY

[Thomas789]

please post the output of help -> troubleshooting information in the browser.
Button "Copy text to clipboard" and paste it here using [ hide ] or [ code ] tags

Code: Select all

[hide]
{{paste text here}}
[/hide]

It would also help if you could post any errors that are shown in the web console developer tool (F12 -> Console tab) when this perpetual loading occurs

OK, here the Trouble-Shooting info

Code: Select all

Application Basics
------------------

Name: Pale Moon
Version: 29.2.1 (64-bit)
Build ID: 20210604174526
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 PaleMoon/29.2.1
OS: Windows_NT 10.0
Safe Mode: false

Extensions
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Enabled: false
ID: sasuga@vannilla.org

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Enabled: false
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Name: ThemeTool
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Graphics
--------

Features
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GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008af3) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
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WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008af3) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
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Audio Backend: wasapi
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DirectWrite: true (10.0.19041.804)
GPU #1
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Diagnostics
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AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo





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browser.search.useDBForOrder: true
browser.sessionstore.max_tabs_undo: 20
browser.sessionstore.resume_from_crash: false
browser.startup.homepage: https://www.sheldonplc.co.uk
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and here the web console output (there are indeed a lot of errors and blocked items as well)

Code: Select all

 Content Security Policy: Ignoring “'unsafe-inline'” within script-src or style-src: nonce-source or hash-source specified  
(unknown)
The resource from “https://www.paypalobjects.com/web/res/130/node_modules/vxpattern-lib-paypal/dist/paypal-sans-all.css” was blocked due to MIME type mismatch (X-Content-Type-Options: nosniff).  
reportHome
ReferenceError: invalid assignment left-hand side[Learn More]  
reportHome:1
Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src 'nonce-5ME2Awn6cNuJrDiLvDlExr3VKJ4N+n6tcqqETgVmvXTcVJiP' https://business.paypal.com https://*.paypal.com https://*.paypalobjects.com 'unsafe-eval' 'unsafe-inline'”). Source: onfocusin attribute on DIV element.  
reportHome
TypeError: (intermediate value)(...) is not a function[Learn More]  
jquery.fileDownload.js:1:229
unreachable code after return statement[Learn More]  
bundle.js:1:6059
Use of Mutation Events is deprecated. Use MutationObserver instead.  
jquery.min.js:3:9644
Failed to fetch GeoInfo: Invalid response, Status:  421  
hf.js:4:50765
FOOTER ERROR::INITIAL_DATA:: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Stack trace:
a@https://business.paypal.com/merchantdata/reportHome:1:22865
L/<@https://business.paypal.com/merchantdata/reportHome:1:23010
l@https://business.paypal.com/merchantdata/reportHome:51:6140
  
reportHome:85:16068
"Error getting survey preference due to {"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/geoInfo"},"response":{"data":"<!DOCTYPE html><html lang=\"en\"><head><meta charset=\"utf-8\" /><!--Script info: script: node, template:  , date: Jul 2, 2021 01:57:01 -07:00, country: GB, language: en web version:  content version:  hostname : rZJvnqaaQhLn/nmWT8cSUm+72VQ7inHLOkTNEDb30evbCKYRA/UsLTUg00Z8i+5r rlogid : rZJvnqaaQhLn%2FnmWT8cSUox6iSHJyYU%2Bc5n%2BJMvypL%2BQW95pBsy3WTAeZQCfMsS%2BE4IAO%2FPWa8U_17a666f7fdf --><link rel=\"shortcut icon\" sizes=\"196x196\" href=\"https://www.paypalobjects.com/webstatic/icon/pp196.png\" /><link rel=\"shortcut icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/favicon.ico\" /><link rel=\"icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/pp32.png\" /><title>PayPal</title><link rel=\"stylesheet\" href=\"https://www.paypalobjects.com/css/static/enweb/app_1.0.0.css\" /></head><body class=\"\"><div class=\"px-nav\"><nav role=\"navigation\"><div class=\"px-nav-logo\"><img src=\"https://www.paypalobjects.com/webstatic/logo/logo_paypal_106x27.png\" alt=\"PayPal\" /></div></nav></div><div class=\"contents\" id=\"contents\" role=\"main\"><div class=\"row error404\"><div class=\"content-wrapper\"><h2>We're sorry.</h2><p>It looks like nothing was found at this location. Maybe try one of the links below or a search?</p></div></div></div><footer class=\"px-footer-container\"><div class=\"container\"><div class=\"px-footer row\"><div class=\"col-xs-12\"><ul class=\"inline\"><li><a href=\"/selfhelp/home\" class=\"scTrack:help_link\" target=\"_blank\">Help</a></li><li><a href=\"/selfhelp/home\" class=\"scTrack:contact_us_link\" target=\"_blank\">Contact</a></li><li><a href=\"/webapps/mpp/paypal-safety-and-security\" class=\"scTrack:security_link\" target=\"_blank\">Security</a></li></ul><ul class=\"inline\"><li class=\"copyright hidden-phone\">©1999-2021 PayPal, Inc. All rights reserved.</li><li><a href=\"/webapps/mpp/ua/privacy-full\" class=\"scTrack:privacy_link\" target=\"_blank\">Privacy</a></li><li class=\"px-nav-actions\">PayPal-Debug-Id: 76f436f0e85a6</li></ul></div></div></div></footer><script src=\"https://www.paypalobjects.com/pa/js/pa.js\"></script><script nonce=\"S&#x2F;2Hany0I9YwSHJOS80qojB0INNtTRUn8PLopcKIG8709EDo\">(function(){if(typeof PAYPAL.analytics != \"undefined\"){PAYPAL.core = PAYPAL.core || {};PAYPAL.core.pta = PAYPAL.analytics.setup({data:'pgrp\\u003dmain\\u00253AgenericError\\u00253A421\\u0026page\\u003dmain\\u00253AgenericError\\u00253A421\\u0026pgst\\u003d1625216221151\\u0026calc\\u003d76f436f0e85a6\\u0026nsid\\u003dK859A9K1LV2\\u002d_R\\u002dC2tpPERfRiyBZmxAv\\u0026rsta\\u003den_GB\\u0026pgtf\\u003dNodejs\\u0026env\\u003dlive\\u0026s\\u003dci\\u0026ccpg\\u003dGB\\u0026csci\\u003d87b4bbd0d2024cdfbc1a89ea68533aa8\\u0026comp\\u003derrorsnodeweb\\u0026tsrce\\u003derrorsnodeweb\\u0026cu\\u003d1\\u0026gacook\\u003d1908458903\\u002e1606306548\\u0026ef_policy\\u003dgdpr_v2\\u002e1\\u0026c_prefs\\u003dT\\u00253D1\\u00252CP\\u00253D1\\u00252CF\\u00253D1\\u00252Ctype\\u00253Dexplicit_banner\\u0026erpg\\u003dGenericErrorPage', url:'https\\u003a\\u002f\\u002ft\\u002epaypal\\u002ecom\\u002fts'});}}());</script><noscript><img src=\"https://t.paypal.com/ts?nojs=1&pgrp=main%3AgenericError%3A421&page=main%3AgenericError%3A421&pgst=1625216221151&calc=76f436f0e85a6&nsid=K859A9K1LV2-_R-C2tpPERfRiyBZmxAv&rsta=en_GB&pgtf=Nodejs&env=live&s=ci&ccpg=GB&csci=87b4bbd0d2024cdfbc1a89ea68533aa8&comp=errorsnodeweb&tsrce=errorsnodeweb&cu=1&gacook=1908458903.1606306548&ef_policy=gdpr_v2.1&c_prefs=T%3D1%2CP%3D1%2CF%3D1%2Ctype%3Dexplicit_banner&erpg=GenericErrorPage\" alt=\"\" height=\"1\" width=\"1\" border=\"0\"></noscript><script nonce=\"S&#x2F;2Hany0I9YwSHJOS80qojB0INNtTRUn8PLopcKIG8709EDo\">window.PAYPAL.instance = new PAYPAL.analytics.Analytics();</script></body></html>","status":421,"statusText":"Misdirected Request","headers":{"content-type":"text/html; charset=utf-8","server":"nginx","date":"Fri, 02 Jul 2021 08:57:01 GMT","x-recruiting":"If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs","paypal-debug-id":"76f436f0e85a6","cache-control":"no-cache","x-content-type-options":"nosniff","x-xss-protection":"1; mode=block","x-frame-options":"SAMEORIGIN","content-security-policy":"default-src 'self' https://*.paypal.com https://*.paypalobjects.com; script-src 'nonce-S/2Hany0I9YwSHJOS80qojB0INNtTRUn8PLopcKIG8709EDo' 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline'; img-src https: data:; object-src 'none'; font-src 'self' https://*.paypal.com https://*.paypalobjects.com; form-action 'self' https://*.paypal.com; base-uri 'self' https://*.paypal.com; style-src 'self' 'unsafe-inline' https://*.paypal.com https://*.paypalobjects.com; block-all-mixed-content;; report-uri https://www.paypal.com/csplog/api/log/csp; frame-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com; connect-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com;","etag":"W/\"e2b-7MZJS1mEY99xhSXFQlFTB8pAit4\"","http_x_pp_az_locator":"dcg13.slc","x-firefox-spdy":"h2"},"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/geoInfo"},"request":{}}}"  
index.js:29:83991
MEP::CSAT::GEOINFO:Error getting geoInfo Object { error: "{"config":{"transformRequest":{},"t…", timestamp: "1625216220988" } 

 "{"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/geoInfo"},"response":{"data":"<!DOCTYPE html><html lang=\"en\"><head><meta charset=\"utf-8\" /><!--Script info: script: node, template:  , date: Jul 2, 2021 01:57:01 -07:00, country: GB, language: en web version:  content version:  hostname : rZJvnqaaQhLn/nmWT8cSUm+72VQ7inHLOkTNEDb30evbCKYRA/UsLTUg00Z8i+5r rlogid : rZJvnqaaQhLn%2FnmWT8cSUox6iSHJyYU%2Bc5n%2BJMvypL%2BQW95pBsy3WTAeZQCfMsS%2BE4IAO%2FPWa8U_17a666f7fdf --><link rel=\"shortcut icon\" sizes=\"196x196\" href=\"https://www.paypalobjects.com/webstatic/icon/pp196.png\" /><link rel=\"shortcut icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/favicon.ico\" /><link rel=\"icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/pp32.png\" /><title>PayPal</title><link rel=\"stylesheet\" href=\"https://www.paypalobjects.com/css/static/enweb/app_1.0.0.css\" /></head><body class=\"\"><div class=\"px-nav\"><nav role=\"navigation\"><div class=\"px-nav-logo\"><img src=\"https://www.paypalobjects.com/webstatic/logo/logo_paypal_106x27.png\" alt=\"PayPal\" /></div></nav></div><div class=\"contents\" id=\"contents\" role=\"main\"><div class=\"row error404\"><div class=\"content-wrapper\"><h2>We're sorry.</h2><p>It looks like nothing was found at this location. Maybe try one of the links below or a search?</p></div></div></div><footer class=\"px-footer-container\"><div class=\"container\"><div class=\"px-footer row\"><div class=\"col-xs-12\"><ul class=\"inline\"><li><a href=\"/selfhelp/home\" class=\"scTrack:help_link\" target=\"_blank\">Help</a></li><li><a href=\"/selfhelp/home\" class=\"scTrack:contact_us_link\" target=\"_blank\">Contact</a></li><li><a href=\"/webapps/mpp/paypal-safety-and-security\" class=\"scTrack:security_link\" target=\"_blank\">Security</a></li></ul><ul class=\"inline\"><li class=\"copyright hidden-phone\">©1999-2021 PayPal, Inc. All rights reserved.</li><li><a href=\"/webapps/mpp/ua/privacy-full\" class=\"scTrack:privacy_link\" target=\"_blank\">Privacy</a></li><li class=\"px-nav-actions\">PayPal-Debug-Id: 76f436f0e85a6</li></ul></div></div></div></footer><script src=\"https://www.paypalobjects.com/pa/js/pa.js\"></script><script nonce=\"S&#x2F;2Hany0I9YwSHJOS80qojB0INNtTRUn8PLopcKIG8709EDo\">(function(){if(typeof PAYPAL.analytics != \"undefined\"){PAYPAL.core = PAYPAL.core || {};PAYPAL.core.pta = PAYPAL.analytics.setup({data:'pgrp\\u003dmain\\u00253AgenericError\\u00253A421\\u0026page\\u003dmain\\u00253AgenericError\\u00253A421\\u0026pgst\\u003d1625216221151\\u0026calc\\u003d76f436f0e85a6\\u0026nsid\\u003dK859A9K1LV2\\u002d_R\\u002dC2tpPERfRiyBZmxAv\\u0026rsta\\u003den_GB\\u0026pgtf\\u003dNodejs\\u0026env\\u003dlive\\u0026s\\u003dci\\u0026ccpg\\u003dGB\\u0026csci\\u003d87b4bbd0d2024cdfbc1a89ea68533aa8\\u0026comp\\u003derrorsnodeweb\\u0026tsrce\\u003derrorsnodeweb\\u0026cu\\u003d1\\u0026gacook\\u003d1908458903\\u002e1606306548\\u0026ef_policy\\u003dgdpr_v2\\u002e1\\u0026c_prefs\\u003dT\\u00253D1\\u00252CP\\u00253D1\\u00252CF\\u00253D1\\u00252Ctype\\u00253Dexplicit_banner\\u0026erpg\\u003dGenericErrorPage', url:'https\\u003a\\u002f\\u002ft\\u002epaypal\\u002ecom\\u002fts'});}}());</script><noscript><img src=\"https://t.paypal.com/ts?nojs=1&pgrp=main%3AgenericError%3A421&page=main%3AgenericError%3A421&pgst=1625216221151&calc=76f436f0e85a6&nsid=K859A9K1LV2-_R-C2tpPERfRiyBZmxAv&rsta=en_GB&pgtf=Nodejs&env=live&s=ci&ccpg=GB&csci=87b4bbd0d2024cdfbc1a89ea68533aa8&comp=errorsnodeweb&tsrce=errorsnodeweb&cu=1&gacook=1908458903.1606306548&ef_policy=gdpr_v2.1&c_prefs=T%3D1%2CP%3D1%2CF%3D1%2Ctype%3Dexplicit_banner&erpg=GenericErrorPage\" alt=\"\" height=\"1\" width=\"1\" border=\"0\"></noscript><script nonce=\"S&#x2F;2Hany0I9YwSHJOS80qojB0INNtTRUn8PLopcKIG8709EDo\">window.PAYPAL.instance = new PAYPAL.analytics.Analytics();</script></body></html>","status":421,"statusText":"Misdirected Request","headers":{"content-type":"text/html; charset=utf-8","server":"nginx","date":"Fri, 02 Jul 2021 08:57:01 GMT","x-recruiting":"If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs","paypal-debug-id":"76f436f0e85a6","cache-control":"no-cache","x-content-type-options":"nosniff","x-xss-protection":"1; mode=block","x-frame-options":"SAMEORIGIN","content-security-policy":"default-src 'self' https://*.paypal.com https://*.paypalobjects.com; script-src 'nonce-S/2Hany0I9YwSHJOS80qojB0INNtTRUn8PLopcKIG8709EDo' 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline'; img-src https: data:; object-src 'none'; font-src 'self' https://*.paypal.com https://*.paypalobjects.com; form-action 'self' https://*.paypal.com; base-uri 'self' https://*.paypal.com; style-src 'self' 'unsafe-inline' https://*.paypal.com https://*.paypalobjects.com; block-all-mixed-content;; report-uri https://www.paypal.com/csplog/api/log/csp; frame-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com; connect-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com;","etag":"W/\"e2b-7MZJS1mEY99xhSXFQlFTB8pAit4\"","http_x_pp_az_locator":"dcg13.slc","x-firefox-spdy":"h2"},"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/geoInfo"},"request":{}}}"  
index.js:15:37464
"Error getting survey preference due to {"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/unified/jacarandaUser"},"response":{"data":"<!DOCTYPE html><html lang=\"en\"><head><meta charset=\"utf-8\" /><!--Script info: script: node, template:  , date: Jul 2, 2021 01:57:01 -07:00, country: GB, language: en web version:  content version:  hostname : rZJvnqaaQhLn/nmWT8cSUm+72VQ7inHLOkTNEDb30euSVQDeAijCDA rlogid : rZJvnqaaQhLn%2FnmWT8cSUox6iSHJyYU%2Bc5n%2BJMvypL%2BQW95pBsy3WTAeZQCfMsS%2BtXvQyRfH724_17a666f803b --><link rel=\"shortcut icon\" sizes=\"196x196\" href=\"https://www.paypalobjects.com/webstatic/icon/pp196.png\" /><link rel=\"shortcut icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/favicon.ico\" /><link rel=\"icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/pp32.png\" /><title>PayPal</title><link rel=\"stylesheet\" href=\"https://www.paypalobjects.com/css/static/enweb/app_1.0.0.css\" /></head><body class=\"\"><div class=\"px-nav\"><nav role=\"navigation\"><div class=\"px-nav-logo\"><img src=\"https://www.paypalobjects.com/webstatic/logo/logo_paypal_106x27.png\" alt=\"PayPal\" /></div></nav></div><div class=\"contents\" id=\"contents\" role=\"main\"><div class=\"row error404\"><div class=\"content-wrapper\"><h2>We're sorry.</h2><p>It looks like nothing was found at this location. Maybe try one of the links below or a search?</p></div></div></div><footer class=\"px-footer-container\"><div class=\"container\"><div class=\"px-footer row\"><div class=\"col-xs-12\"><ul class=\"inline\"><li><a href=\"/selfhelp/home\" class=\"scTrack:help_link\" target=\"_blank\">Help</a></li><li><a href=\"/selfhelp/home\" class=\"scTrack:contact_us_link\" target=\"_blank\">Contact</a></li><li><a href=\"/webapps/mpp/paypal-safety-and-security\" class=\"scTrack:security_link\" target=\"_blank\">Security</a></li></ul><ul class=\"inline\"><li class=\"copyright hidden-phone\">©1999-2021 PayPal, Inc. All rights reserved.</li><li><a href=\"/webapps/mpp/ua/privacy-full\" class=\"scTrack:privacy_link\" target=\"_blank\">Privacy</a></li><li class=\"px-nav-actions\">PayPal-Debug-Id: 770240b08eb0c</li></ul></div></div></div></footer><script src=\"https://www.paypalobjects.com/pa/js/pa.js\"></script><script nonce=\"Sw9OmVCetgcwzjY1ZKulM9zGT3W2UZfNrhqsANAj7ViCoZlt\">(function(){if(typeof PAYPAL.analytics != \"undefined\"){PAYPAL.core = PAYPAL.core || {};PAYPAL.core.pta = PAYPAL.analytics.setup({data:'pgrp\\u003dmain\\u00253AgenericError\\u00253A421\\u0026page\\u003dmain\\u00253AgenericError\\u00253A421\\u0026pgst\\u003d1625216221243\\u0026calc\\u003d770240b08eb0c\\u0026nsid\\u003dK859A9K1LV2\\u002d_R\\u002dC2tpPERfRiyBZmxAv\\u0026rsta\\u003den_GB\\u0026pgtf\\u003dNodejs\\u0026env\\u003dlive\\u0026s\\u003dci\\u0026ccpg\\u003dGB\\u0026csci\\u003dfef201f290fd48fc8d9f5971c455b1d0\\u0026comp\\u003derrorsnodeweb\\u0026tsrce\\u003derrorsnodeweb\\u0026cu\\u003d1\\u0026gacook\\u003d1908458903\\u002e1606306548\\u0026ef_policy\\u003dgdpr_v2\\u002e1\\u0026c_prefs\\u003dT\\u00253D1\\u00252CP\\u00253D1\\u00252CF\\u00253D1\\u00252Ctype\\u00253Dexplicit_banner\\u0026erpg\\u003dGenericErrorPage', url:'https\\u003a\\u002f\\u002ft\\u002epaypal\\u002ecom\\u002fts'});}}());</script><noscript><img src=\"https://t.paypal.com/ts?nojs=1&pgrp=main%3AgenericError%3A421&page=main%3AgenericError%3A421&pgst=1625216221243&calc=770240b08eb0c&nsid=K859A9K1LV2-_R-C2tpPERfRiyBZmxAv&rsta=en_GB&pgtf=Nodejs&env=live&s=ci&ccpg=GB&csci=fef201f290fd48fc8d9f5971c455b1d0&comp=errorsnodeweb&tsrce=errorsnodeweb&cu=1&gacook=1908458903.1606306548&ef_policy=gdpr_v2.1&c_prefs=T%3D1%2CP%3D1%2CF%3D1%2Ctype%3Dexplicit_banner&erpg=GenericErrorPage\" alt=\"\" height=\"1\" width=\"1\" border=\"0\"></noscript><script nonce=\"Sw9OmVCetgcwzjY1ZKulM9zGT3W2UZfNrhqsANAj7ViCoZlt\">window.PAYPAL.instance = new PAYPAL.analytics.Analytics();</script></body></html>","status":421,"statusText":"Misdirected Request","headers":{"content-type":"text/html; charset=utf-8","server":"nginx","date":"Fri, 02 Jul 2021 08:57:01 GMT","x-recruiting":"If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs","paypal-debug-id":"770240b08eb0c","cache-control":"no-cache","x-content-type-options":"nosniff","x-xss-protection":"1; mode=block","x-frame-options":"SAMEORIGIN","content-security-policy":"default-src 'self' https://*.paypal.com https://*.paypalobjects.com; script-src 'nonce-Sw9OmVCetgcwzjY1ZKulM9zGT3W2UZfNrhqsANAj7ViCoZlt' 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline'; img-src https: data:; object-src 'none'; font-src 'self' https://*.paypal.com https://*.paypalobjects.com; form-action 'self' https://*.paypal.com; base-uri 'self' https://*.paypal.com; style-src 'self' 'unsafe-inline' https://*.paypal.com https://*.paypalobjects.com; block-all-mixed-content;; report-uri https://www.paypal.com/csplog/api/log/csp; frame-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com; connect-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com;","etag":"W/\"e15-B4Z6L0PzokKUrvmzwuyTfL28Nkc\"","http_x_pp_az_locator":"dcg14.slc","x-firefox-spdy":"h2"},"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/unified/jacarandaUser"},"request":{}}}"  
index.js:29:85757
MEP::CSAT::JACARANDAUSER:Error getting if Jacaranda user Object { error: "{"config":{"transformRequest":{},"t…", timestamp: "1625216220992" } 

 "{"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/unified/jacarandaUser"},"response":{"data":"<!DOCTYPE html><html lang=\"en\"><head><meta charset=\"utf-8\" /><!--Script info: script: node, template:  , date: Jul 2, 2021 01:57:01 -07:00, country: GB, language: en web version:  content version:  hostname : rZJvnqaaQhLn/nmWT8cSUm+72VQ7inHLOkTNEDb30euSVQDeAijCDA rlogid : rZJvnqaaQhLn%2FnmWT8cSUox6iSHJyYU%2Bc5n%2BJMvypL%2BQW95pBsy3WTAeZQCfMsS%2BtXvQyRfH724_17a666f803b --><link rel=\"shortcut icon\" sizes=\"196x196\" href=\"https://www.paypalobjects.com/webstatic/icon/pp196.png\" /><link rel=\"shortcut icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/favicon.ico\" /><link rel=\"icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/pp32.png\" /><title>PayPal</title><link rel=\"stylesheet\" href=\"https://www.paypalobjects.com/css/static/enweb/app_1.0.0.css\" /></head><body class=\"\"><div class=\"px-nav\"><nav role=\"navigation\"><div class=\"px-nav-logo\"><img src=\"https://www.paypalobjects.com/webstatic/logo/logo_paypal_106x27.png\" alt=\"PayPal\" /></div></nav></div><div class=\"contents\" id=\"contents\" role=\"main\"><div class=\"row error404\"><div class=\"content-wrapper\"><h2>We're sorry.</h2><p>It looks like nothing was found at this location. Maybe try one of the links below or a search?</p></div></div></div><footer class=\"px-footer-container\"><div class=\"container\"><div class=\"px-footer row\"><div class=\"col-xs-12\"><ul class=\"inline\"><li><a href=\"/selfhelp/home\" class=\"scTrack:help_link\" target=\"_blank\">Help</a></li><li><a href=\"/selfhelp/home\" class=\"scTrack:contact_us_link\" target=\"_blank\">Contact</a></li><li><a href=\"/webapps/mpp/paypal-safety-and-security\" class=\"scTrack:security_link\" target=\"_blank\">Security</a></li></ul><ul class=\"inline\"><li class=\"copyright hidden-phone\">©1999-2021 PayPal, Inc. All rights reserved.</li><li><a href=\"/webapps/mpp/ua/privacy-full\" class=\"scTrack:privacy_link\" target=\"_blank\">Privacy</a></li><li class=\"px-nav-actions\">PayPal-Debug-Id: 770240b08eb0c</li></ul></div></div></div></footer><script src=\"https://www.paypalobjects.com/pa/js/pa.js\"></script><script nonce=\"Sw9OmVCetgcwzjY1ZKulM9zGT3W2UZfNrhqsANAj7ViCoZlt\">(function(){if(typeof PAYPAL.analytics != \"undefined\"){PAYPAL.core = PAYPAL.core || {};PAYPAL.core.pta = PAYPAL.analytics.setup({data:'pgrp\\u003dmain\\u00253AgenericError\\u00253A421\\u0026page\\u003dmain\\u00253AgenericError\\u00253A421\\u0026pgst\\u003d1625216221243\\u0026calc\\u003d770240b08eb0c\\u0026nsid\\u003dK859A9K1LV2\\u002d_R\\u002dC2tpPERfRiyBZmxAv\\u0026rsta\\u003den_GB\\u0026pgtf\\u003dNodejs\\u0026env\\u003dlive\\u0026s\\u003dci\\u0026ccpg\\u003dGB\\u0026csci\\u003dfef201f290fd48fc8d9f5971c455b1d0\\u0026comp\\u003derrorsnodeweb\\u0026tsrce\\u003derrorsnodeweb\\u0026cu\\u003d1\\u0026gacook\\u003d1908458903\\u002e1606306548\\u0026ef_policy\\u003dgdpr_v2\\u002e1\\u0026c_prefs\\u003dT\\u00253D1\\u00252CP\\u00253D1\\u00252CF\\u00253D1\\u00252Ctype\\u00253Dexplicit_banner\\u0026erpg\\u003dGenericErrorPage', url:'https\\u003a\\u002f\\u002ft\\u002epaypal\\u002ecom\\u002fts'});}}());</script><noscript><img src=\"https://t.paypal.com/ts?nojs=1&pgrp=main%3AgenericError%3A421&page=main%3AgenericError%3A421&pgst=1625216221243&calc=770240b08eb0c&nsid=K859A9K1LV2-_R-C2tpPERfRiyBZmxAv&rsta=en_GB&pgtf=Nodejs&env=live&s=ci&ccpg=GB&csci=fef201f290fd48fc8d9f5971c455b1d0&comp=errorsnodeweb&tsrce=errorsnodeweb&cu=1&gacook=1908458903.1606306548&ef_policy=gdpr_v2.1&c_prefs=T%3D1%2CP%3D1%2CF%3D1%2Ctype%3Dexplicit_banner&erpg=GenericErrorPage\" alt=\"\" height=\"1\" width=\"1\" border=\"0\"></noscript><script nonce=\"Sw9OmVCetgcwzjY1ZKulM9zGT3W2UZfNrhqsANAj7ViCoZlt\">window.PAYPAL.instance = new PAYPAL.analytics.Analytics();</script></body></html>","status":421,"statusText":"Misdirected Request","headers":{"content-type":"text/html; charset=utf-8","server":"nginx","date":"Fri, 02 Jul 2021 08:57:01 GMT","x-recruiting":"If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs","paypal-debug-id":"770240b08eb0c","cache-control":"no-cache","x-content-type-options":"nosniff","x-xss-protection":"1; mode=block","x-frame-options":"SAMEORIGIN","content-security-policy":"default-src 'self' https://*.paypal.com https://*.paypalobjects.com; script-src 'nonce-Sw9OmVCetgcwzjY1ZKulM9zGT3W2UZfNrhqsANAj7ViCoZlt' 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline'; img-src https: data:; object-src 'none'; font-src 'self' https://*.paypal.com https://*.paypalobjects.com; form-action 'self' https://*.paypal.com; base-uri 'self' https://*.paypal.com; style-src 'self' 'unsafe-inline' https://*.paypal.com https://*.paypalobjects.com; block-all-mixed-content;; report-uri https://www.paypal.com/csplog/api/log/csp; frame-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com; connect-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com;","etag":"W/\"e15-B4Z6L0PzokKUrvmzwuyTfL28Nkc\"","http_x_pp_az_locator":"dcg14.slc","x-firefox-spdy":"h2"},"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/unified/jacarandaUser"},"request":{}}}"  
index.js:15:37464
"Error getting survey preference due to {"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/csat/getShowSurveyPreference"},"response":{"data":"<!DOCTYPE html><html lang=\"en\"><head><meta charset=\"utf-8\" /><!--Script info: script: node, template:  , date: Jul 2, 2021 01:57:03 -07:00, country: GB, language: en web version:  content version:  hostname : rZJvnqaaQhLn/nmWT8cSUjOx898qoYZ0hX8lhqBCIDH2koR5N4cC8ipKNyXviyY6 rlogid : rZJvnqaaQhLn%2FnmWT8cSUox6iSHJyYU%2Bc5n%2BJMvypL%2FOYSnFpeKC8ipknPUhaXTeLPhkMj9vf8Q_17a666f8724 --><link rel=\"shortcut icon\" sizes=\"196x196\" href=\"https://www.paypalobjects.com/webstatic/icon/pp196.png\" /><link rel=\"shortcut icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/favicon.ico\" /><link rel=\"icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/pp32.png\" /><title>PayPal</title><link rel=\"stylesheet\" href=\"https://www.paypalobjects.com/css/static/enweb/app_1.0.0.css\" /></head><body class=\"\"><div class=\"px-nav\"><nav role=\"navigation\"><div class=\"px-nav-logo\"><img src=\"https://www.paypalobjects.com/webstatic/logo/logo_paypal_106x27.png\" alt=\"PayPal\" /></div></nav></div><div class=\"contents\" id=\"contents\" role=\"main\"><div class=\"row error404\"><div class=\"content-wrapper\"><h2>We're sorry.</h2><p>It looks like nothing was found at this location. Maybe try one of the links below or a search?</p></div></div></div><footer class=\"px-footer-container\"><div class=\"container\"><div class=\"px-footer row\"><div class=\"col-xs-12\"><ul class=\"inline\"><li><a href=\"/selfhelp/home\" class=\"scTrack:help_link\" target=\"_blank\">Help</a></li><li><a href=\"/selfhelp/home\" class=\"scTrack:contact_us_link\" target=\"_blank\">Contact</a></li><li><a href=\"/webapps/mpp/paypal-safety-and-security\" class=\"scTrack:security_link\" target=\"_blank\">Security</a></li></ul><ul class=\"inline\"><li class=\"copyright hidden-phone\">©1999-2021 PayPal, Inc. All rights reserved.</li><li><a href=\"/webapps/mpp/ua/privacy-full\" class=\"scTrack:privacy_link\" target=\"_blank\">Privacy</a></li><li class=\"px-nav-actions\">PayPal-Debug-Id: 78102e40a34e5</li></ul></div></div></div></footer><script src=\"https://www.paypalobjects.com/pa/js/pa.js\"></script><script nonce=\"lBjZ5eIo12jx12eyZBTXqQrqdY7SdVK&#x2F;er5sMAeNcryZLAel\">(function(){if(typeof PAYPAL.analytics != \"undefined\"){PAYPAL.core = PAYPAL.core || {};PAYPAL.core.pta = PAYPAL.analytics.setup({data:'pgrp\\u003dmain\\u00253AgenericError\\u00253A421\\u0026page\\u003dmain\\u00253AgenericError\\u00253A421\\u0026pgst\\u003d1625216223012\\u0026calc\\u003d78102e40a34e5\\u0026nsid\\u003dK859A9K1LV2\\u002d_R\\u002dC2tpPERfRiyBZmxAv\\u0026rsta\\u003den_GB\\u0026pgtf\\u003dNodejs\\u0026env\\u003dlive\\u0026s\\u003dci\\u0026ccpg\\u003dGB\\u0026csci\\u003d9290f04f2f364a3d9e9d383858172d47\\u0026comp\\u003derrorsnodeweb\\u0026tsrce\\u003derrorsnodeweb\\u0026cu\\u003d1\\u0026gacook\\u003d1908458903\\u002e1606306548\\u0026ef_policy\\u003dgdpr_v2\\u002e1\\u0026c_prefs\\u003dT\\u00253D1\\u00252CP\\u00253D1\\u00252CF\\u00253D1\\u00252Ctype\\u00253Dexplicit_banner\\u0026erpg\\u003dGenericErrorPage', url:'https\\u003a\\u002f\\u002ft\\u002epaypal\\u002ecom\\u002fts'});}}());</script><noscript><img src=\"https://t.paypal.com/ts?nojs=1&pgrp=main%3AgenericError%3A421&page=main%3AgenericError%3A421&pgst=1625216223012&calc=78102e40a34e5&nsid=K859A9K1LV2-_R-C2tpPERfRiyBZmxAv&rsta=en_GB&pgtf=Nodejs&env=live&s=ci&ccpg=GB&csci=9290f04f2f364a3d9e9d383858172d47&comp=errorsnodeweb&tsrce=errorsnodeweb&cu=1&gacook=1908458903.1606306548&ef_policy=gdpr_v2.1&c_prefs=T%3D1%2CP%3D1%2CF%3D1%2Ctype%3Dexplicit_banner&erpg=GenericErrorPage\" alt=\"\" height=\"1\" width=\"1\" border=\"0\"></noscript><script nonce=\"lBjZ5eIo12jx12eyZBTXqQrqdY7SdVK&#x2F;er5sMAeNcryZLAel\">window.PAYPAL.instance = new PAYPAL.analytics.Analytics();</script></body></html>","status":421,"statusText":"Misdirected Request","headers":{"content-type":"text/html; charset=utf-8","server":"nginx","date":"Fri, 02 Jul 2021 08:57:03 GMT","x-recruiting":"If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs","paypal-debug-id":"78102e40a34e5","cache-control":"no-cache","x-content-type-options":"nosniff","x-xss-protection":"1; mode=block","x-frame-options":"SAMEORIGIN","content-security-policy":"default-src 'self' https://*.paypal.com https://*.paypalobjects.com; script-src 'nonce-lBjZ5eIo12jx12eyZBTXqQrqdY7SdVK/er5sMAeNcryZLAel' 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline'; img-src https: data:; object-src 'none'; font-src 'self' https://*.paypal.com https://*.paypalobjects.com; form-action 'self' https://*.paypal.com; base-uri 'self' https://*.paypal.com; style-src 'self' 'unsafe-inline' https://*.paypal.com https://*.paypalobjects.com; block-all-mixed-content;; report-uri https://www.paypal.com/csplog/api/log/csp; frame-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com; connect-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com;","etag":"W/\"e27-Cp8cDmYHRVTPlGfQgKM4unvrgX0\"","http_x_pp_az_locator":"dcg13.slc","x-firefox-spdy":"h2"},"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/csat/getShowSurveyPreference"},"request":{}}}"  
index.js:29:84873
MEP::CSAT::SHOWSURVEYPREF:Error getting survey preference Object { error: "{"config":{"transformRequest":{},"t…", timestamp: "1625216222224" } 

 "{"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/csat/getShowSurveyPreference"},"response":{"data":"<!DOCTYPE html><html lang=\"en\"><head><meta charset=\"utf-8\" /><!--Script info: script: node, template:  , date: Jul 2, 2021 01:57:03 -07:00, country: GB, language: en web version:  content version:  hostname : rZJvnqaaQhLn/nmWT8cSUjOx898qoYZ0hX8lhqBCIDH2koR5N4cC8ipKNyXviyY6 rlogid : rZJvnqaaQhLn%2FnmWT8cSUox6iSHJyYU%2Bc5n%2BJMvypL%2FOYSnFpeKC8ipknPUhaXTeLPhkMj9vf8Q_17a666f8724 --><link rel=\"shortcut icon\" sizes=\"196x196\" href=\"https://www.paypalobjects.com/webstatic/icon/pp196.png\" /><link rel=\"shortcut icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/favicon.ico\" /><link rel=\"icon\" type=\"image/x-icon\" href=\"https://www.paypalobjects.com/webstatic/icon/pp32.png\" /><title>PayPal</title><link rel=\"stylesheet\" href=\"https://www.paypalobjects.com/css/static/enweb/app_1.0.0.css\" /></head><body class=\"\"><div class=\"px-nav\"><nav role=\"navigation\"><div class=\"px-nav-logo\"><img src=\"https://www.paypalobjects.com/webstatic/logo/logo_paypal_106x27.png\" alt=\"PayPal\" /></div></nav></div><div class=\"contents\" id=\"contents\" role=\"main\"><div class=\"row error404\"><div class=\"content-wrapper\"><h2>We're sorry.</h2><p>It looks like nothing was found at this location. Maybe try one of the links below or a search?</p></div></div></div><footer class=\"px-footer-container\"><div class=\"container\"><div class=\"px-footer row\"><div class=\"col-xs-12\"><ul class=\"inline\"><li><a href=\"/selfhelp/home\" class=\"scTrack:help_link\" target=\"_blank\">Help</a></li><li><a href=\"/selfhelp/home\" class=\"scTrack:contact_us_link\" target=\"_blank\">Contact</a></li><li><a href=\"/webapps/mpp/paypal-safety-and-security\" class=\"scTrack:security_link\" target=\"_blank\">Security</a></li></ul><ul class=\"inline\"><li class=\"copyright hidden-phone\">©1999-2021 PayPal, Inc. All rights reserved.</li><li><a href=\"/webapps/mpp/ua/privacy-full\" class=\"scTrack:privacy_link\" target=\"_blank\">Privacy</a></li><li class=\"px-nav-actions\">PayPal-Debug-Id: 78102e40a34e5</li></ul></div></div></div></footer><script src=\"https://www.paypalobjects.com/pa/js/pa.js\"></script><script nonce=\"lBjZ5eIo12jx12eyZBTXqQrqdY7SdVK&#x2F;er5sMAeNcryZLAel\">(function(){if(typeof PAYPAL.analytics != \"undefined\"){PAYPAL.core = PAYPAL.core || {};PAYPAL.core.pta = PAYPAL.analytics.setup({data:'pgrp\\u003dmain\\u00253AgenericError\\u00253A421\\u0026page\\u003dmain\\u00253AgenericError\\u00253A421\\u0026pgst\\u003d1625216223012\\u0026calc\\u003d78102e40a34e5\\u0026nsid\\u003dK859A9K1LV2\\u002d_R\\u002dC2tpPERfRiyBZmxAv\\u0026rsta\\u003den_GB\\u0026pgtf\\u003dNodejs\\u0026env\\u003dlive\\u0026s\\u003dci\\u0026ccpg\\u003dGB\\u0026csci\\u003d9290f04f2f364a3d9e9d383858172d47\\u0026comp\\u003derrorsnodeweb\\u0026tsrce\\u003derrorsnodeweb\\u0026cu\\u003d1\\u0026gacook\\u003d1908458903\\u002e1606306548\\u0026ef_policy\\u003dgdpr_v2\\u002e1\\u0026c_prefs\\u003dT\\u00253D1\\u00252CP\\u00253D1\\u00252CF\\u00253D1\\u00252Ctype\\u00253Dexplicit_banner\\u0026erpg\\u003dGenericErrorPage', url:'https\\u003a\\u002f\\u002ft\\u002epaypal\\u002ecom\\u002fts'});}}());</script><noscript><img src=\"https://t.paypal.com/ts?nojs=1&pgrp=main%3AgenericError%3A421&page=main%3AgenericError%3A421&pgst=1625216223012&calc=78102e40a34e5&nsid=K859A9K1LV2-_R-C2tpPERfRiyBZmxAv&rsta=en_GB&pgtf=Nodejs&env=live&s=ci&ccpg=GB&csci=9290f04f2f364a3d9e9d383858172d47&comp=errorsnodeweb&tsrce=errorsnodeweb&cu=1&gacook=1908458903.1606306548&ef_policy=gdpr_v2.1&c_prefs=T%3D1%2CP%3D1%2CF%3D1%2Ctype%3Dexplicit_banner&erpg=GenericErrorPage\" alt=\"\" height=\"1\" width=\"1\" border=\"0\"></noscript><script nonce=\"lBjZ5eIo12jx12eyZBTXqQrqdY7SdVK&#x2F;er5sMAeNcryZLAel\">window.PAYPAL.instance = new PAYPAL.analytics.Analytics();</script></body></html>","status":421,"statusText":"Misdirected Request","headers":{"content-type":"text/html; charset=utf-8","server":"nginx","date":"Fri, 02 Jul 2021 08:57:03 GMT","x-recruiting":"If you are reading this, maybe you should be working at PayPal instead! Check out https://www.paypal.com/us/webapps/mpp/paypal-jobs","paypal-debug-id":"78102e40a34e5","cache-control":"no-cache","x-content-type-options":"nosniff","x-xss-protection":"1; mode=block","x-frame-options":"SAMEORIGIN","content-security-policy":"default-src 'self' https://*.paypal.com https://*.paypalobjects.com; script-src 'nonce-lBjZ5eIo12jx12eyZBTXqQrqdY7SdVK/er5sMAeNcryZLAel' 'self' https://*.paypal.com https://*.paypalobjects.com 'unsafe-inline'; img-src https: data:; object-src 'none'; font-src 'self' https://*.paypal.com https://*.paypalobjects.com; form-action 'self' https://*.paypal.com; base-uri 'self' https://*.paypal.com; style-src 'self' 'unsafe-inline' https://*.paypal.com https://*.paypalobjects.com; block-all-mixed-content;; report-uri https://www.paypal.com/csplog/api/log/csp; frame-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com; connect-src 'self' https://*.paypal.com https://*.paypalobjects.com https://*.qualtrics.com;","etag":"W/\"e27-Cp8cDmYHRVTPlGfQgKM4unvrgX0\"","http_x_pp_az_locator":"dcg13.slc","x-firefox-spdy":"h2"},"config":{"transformRequest":{},"transformResponse":{},"timeout":0,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"headers":{"Accept":"application/json, text/plain, */*"},"method":"get","url":"/bizcomponents/csat/getShowSurveyPreference"},"request":{}}}"

[Moonchild]

Code: Select all

network.http.accept-encoding: true

That's not a boolean and that's not a valid value to pass to websites, and can lead to unexpected behaviour.
Did you tinker in about:config while not heeding the warnings about dragons?

[Thomas789]

Code: Select all

network.http.accept-encoding: true

That's not a boolean and that's not a valid value to pass to websites, and can lead to unexpected behaviour.
Did you tinker in about:config while not heeding the warnings about dragons?

OK, thanks, changing the value to gzip,deflate seems to have fixed the issue. I don't recall having changed the value from its default though. If at all, then it must have been quite a long time ago, and the problems only began about a week ago. Since network.http.accept-encoding.secure has already been at its default settings, I suspect that Paypal made some changes to their website that resulted in insecure elements for some of the links, hence triggering the error in the browser.

By the way, I had been trying to change the user agent in order to see whether it would make a difference for the issue, but whatever I do (be it through the add-on or directly in about:config) it always stays at Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 PaleMoon/29.2.1

Thomas

[Moonchild]

I don't recall having changed the value from its default though.

Well I don't imagine that any extension would willingly break this. Perhaps you adopted a number of "prefs.js" changes directly in the text file from some ill-informed article on the web a long time ago...

Off-topic:

network.http.accept-encoding.secure

Oh what the hell, Mozilla. More preferential treatment for https, eh? I'll change that so http also gets the benefit from br encoding next release.

I had been trying to change the user agent

I suspect globally? That no longer works as some people expect and is strongly discouraged, even for testing.
Try to do it site-specific next time using e.g. Sasuga (add-on) or by setting general.useragent.override.example.com (for a UA set for example.com).

[Thomas789]

I had been trying to change the user agent

I suspect globally? That no longer works as some people expect and is strongly discouraged, even for testing.
Try to do it site-specific next time using e.g. Sasuga (add-on) or by setting general.useragent.override.example.com (for a UA set for example.com).

It seems the reason for the user-agent not changing was a typo: I had typed www, instead of www.

Thomas