Outdated Browser - can't log in to online.trustonefinancial.org

[njren]

Sometime in early April my financial institution changed something on their end and Pale Moon became an "outdated broswer". Until that time there was never any issue. Currently using Windows 7 Pro 64 and Pale Moon 29.1.1 64.

Navigating all the sections of the main site here still works fine, only after entering my username and attempting to log in did I get to this page:

The download link on that page is dead.

I tried to add some useragent code after digging around on the forum for ideas:

Code: Select all

general.useragent.override.trustonefinancial.org;Mozilla/5.0 (%OS_SLICE% rv:88.0) Gecko/20100101 Firefox/88.0

and then I got this page:

Now the download link works and takes you to the Firefox site, but obviously I still cannot log in. I tried entering different Firefox version numbers in the code, but no effect.

I asked in person at a branch and later by phone about the changes but got nowhere. A customer service rep finally did forward me an email reply he received from the IT/digital banking group...and please don't shoot the messenger here

Firefox and Chrome do work, and of course I can use them for my needs, but curious if there's anything else the 0.02% might try. Thank you for any ideas.

[Moonchild]

I'm not sure what you expect us to do about boneheaded web devs who basically deny you service based on your choice of browser.
There's a difference between not providing support and flat-out refusing service as they do.
Stating "security measures" as a reason for this refusal is also quite ridiculous considering Pale Moon's security levels are equal or above their preferred browsers.

[njren]

Sorry, I didn't expect anything except maybe "try changing your useragent code to..." or "there's nothing to be done on this side so keep trying your institution". Clearly it's the latter. Thanks.

[Moonchild]

Perhaps someone can figure out exactly what their browser check is but even so they will have to change it. I just haven't had time to analyse their web check or how it could potentially be circumvented.
User agent identification is not a magic wand to bypass all of this bad behaviour. It may or may not work; YMMV.

[Sob__]

Don't bother with user agent, it's javascript check:

Code: Select all

<script>window.imprt_=a=>import(a)</script>
<script>if(!('imprt_' in window))location.href='/browser-support.html'</script>

My javascript knowledge is stuck a bit in the past, but it's checking for something called dynamic import. Simply put, it's too new.

[New Tobin Paradigm]

Confirmed.. Dynamic Import of ES Modules which we don't support yet.

Code: Select all

Timestamp: 5/29/2021 10:17:42 PM
Error: SyntaxError: expected expression, got keyword 'import'
Source File: https://online.trustonefinancial.org/
Line: 1, Column: 17
Source Code:
window.imprt_=a=>import(a)

[Moonchild]

To solve: Issue #1691 (UXP).
Feel free to lend a hand, people in the community.