just to update.
they took 2 weeks to give me a reply back on a useless answer:
With regards to the error code you have encountered, kindly follow the steps below:
Ensure that you are using one of the supported browsers:
Internet Explorer 7 and above
Firefox 31 and above
Chrome 37 and above
Clear your browser’s cache and cookies before logging in. For your reference, I have included some information below for you to clear cache and cookies for the respective browsers:
Internet Explorer
Chrome
Firefox
Ensure your cookies are enabled after clearing the cache and cookies.
BULLSHIT. i told them specifically it was working before their website update on 7 march 2021 and they dont know what changes they rolled out to their website?
their own press release:
https://www.tech.gov.sg/media/media-rel ... d-singpass
what should i do? can i ask them to escalate? it seems their level 1 support staff are not familiar with this and have no idea what is going on besides telling us to use mainstream browsers or piss off.