Another site dictating acceptable browsers

cannonmc · Unread post by **cannonmc** » 2020-12-21, 12:20

(See Rotten Tomatoes thread https://forum.palemoon.org/viewtopic.php?f=70&t=24966)

Barclays Bank UK have now made their online banking site so that you can only use it with fully with their specified browsers.

Their opening page https://bank.barclays.co.uk/olb/authlogin/loginAppContainer.do#/identification tells you that you 'may not get the best'. OK, how about just a proper service.

Then lo, their choice https://www.barclays.co.uk/ways-to-bank/online-banking/security-update-web-browser/

So when I help my 95-year old neighbour with her banking I either have to install one of those browsers which I don't want or run Linux from a disc and use Firefox from there.

At least Rotten Tomatoes was a free service!

Unread post by **moonbat** » 2020-12-21, 12:43

So are you requesting help or is this just a rant?

Unread post by **Isengrim** » 2020-12-21, 16:00

moonbat wrote: ↑
2020-12-21, 12:43
So are you requesting help or is this just a rant?

I think the latter.

At least Barclays lets you try, unlike RT:

"I understand that my current browser may affect my Online Banking experience."

coffeebreak · Unread post by **coffeebreak** » 2020-12-21, 17:16

cannonmc wrote: ↑
2020-12-21, 12:20
Barclays Bank UK have now made their online banking site so that you can only use it with fully with their specified browsers.

Add a site specific UA override for barclays.co.uk, restart the browser, problem solved.
(i.e. the warning message is gone.)

Code: Select all

general.useragent.override.barclays.co.uk

Mozilla/5.0 (%OS_SLICE% rv:78.0) Gecko/20100101 Firefox/78.0

therube · Unread post by **therube** » 2020-12-21, 18:20

you can only use it with fully with their specified browsers

(In addition to the UA change...) it looks like even given their notice/warning, the site itself looks to give you an override option, "I understand that my current browser may affect my Online Banking experience.", & on acceptance, does then present you with the login screen.

cannonmc · Unread post by **cannonmc** » 2020-12-22, 03:53

It was not a rant, just a heads up which I didn't realise would cause any trouble or controversy.

Yes, I can ignore their warning, I can use my choice of browser, I can log-in. Sadly that doesn't allow full access to Barclays online banking and as their phone banking is abysmal, cuts my neighbour off from her bank.

Merry Christmas, everyone

coffeebreak · Unread post by **coffeebreak** » 2020-12-22, 04:51

cannonmc wrote: ↑
2020-12-22, 03:53
Sadly that doesn't allow full access to Barclays online banking

1. To which of Barclay's online banking function(s) do you lack full access?

2. Did you apply the UA override for barclays.co.uk?
After it was applied, did you continue to lack full access to Barclay's online banking functions?

cannonmc · Unread post by **cannonmc** » 2020-12-22, 10:20

Using a 'non-allowed' browser I can log-in to the first page but can go no further than see account balances and very recent transactions. It doesn't allow progress to statements, direct debits and the rest. That is with both Pale Moon and Waterfox.

Haven't tried the UA change as I didn't really understand it but thanks for your help. As in it is so long since I used about:config I'd forgotten how to get there and then couldn't remember how to add a line

coffeebreak · Unread post by **coffeebreak** » 2020-12-22, 11:02

cannonmc wrote: ↑
2020-12-22, 10:20
Haven't tried the UA change as I didn't really understand it

You can read about SSUAOs (site specific user agent overrides) in this FAQ.

This UA override will allow to spoof your browser to Barclay's as being Firefox 78 (their current ESR version):

Open about:config (type about:config in the address bar and hit Enter);
- Right-click anywhere on the page and from the context menu choose New -> String;
In the box that pops up enter this string value:
general.useragent.override.barclays.co.uk
In the next box that pops up enter :
Mozilla/5.0 (%OS_SLICE% rv:78.0) Gecko/20100101 Firefox/78.0
Restart the browser.

(If you wish to see what you entered in about:config, filter on barclays)

Please try Barclay's after applying the override and report back.

cannonmc · Unread post by **cannonmc** » 2020-12-22, 12:22

It wasn't so much wanting to understand the background as to what I was supposed to do. The last time I used about:config was on FF before they went bandit!!

But figured it out and added the entry. One step forward, no more nag screen about browsers. But that's as far as it went. After logging on and getting the account screen if I click on any link besides the Recent Transactions I get the spinning busy icon which never goes away.

I also adjusted Waterfox on my other machine and exactly the same behaviour.

But at least I don't have to agree to the dire warning just to log on to make sure no-one is interfering in her bank account. Thanks for that

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