I regularly use Box.com both at home and at work. Normally, Pale Moon allows drag and drop of files without any issues. However, since the recent Pale Moon update, I have been getting a strange error.
When I drag a file over the box.com window, the window changes with a message in the bottom saying "Drag Files Here to Upload them to the Folder" Everything looks normal. Then when I drop the file on the page, the page goes completely blank. A reload of the page will bring it back to normal, but the file does not upload. I've tried waiting five minutes with the blank page without success. I cleared the cache and restarted Pale Moon along with my computer, updated Windows 10, and tried disabling my addons - particularly my ad blocker. No success.
Other functions like dragging files on box.com into folders work fine.
Drag and drop works in Outlook.com and in Google Drive using Pale Moon. Box.com is the only site I'm having trouble with, and only recently. Box.com drag and drop works in Google Chrome.
Box.com crashing / blank page on drag and drop Topic is solved
Moderator: trava90
Forum rules
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.
Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.
Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
- Clear any current output
- Navigate or refresh the page in question
- Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
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- Hobby Astronomer
- Posts: 27
- Joined: 2020-09-21, 21:26
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- Board Warrior
- Posts: 1273
- Joined: 2017-06-06, 07:38
Re: Box.com crashing / blank page on drag and drop
Filesystem API has been disabled in the latest release. You can try by setting the below prefs to true in about:config. Report back if it works.
dom.webkitBlink.dirPicker.enabled
dom.webkitBlink.filesystem.enabled
dom.webkitBlink.dirPicker.enabled
dom.webkitBlink.filesystem.enabled
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- Hobby Astronomer
- Posts: 27
- Joined: 2020-09-21, 21:26
Re: Box.com crashing / blank page on drag and drop
That worked, thank you. It did not even need a restart.
Re: Box.com crashing / blank page on drag and drop
Due to the suspicious timing of all the frameworks rolling out the use of the dom file api within a few weeks of us disabling it by default.. We will re-enable these by default in the next release of various UXP applications. If you don't care then feel free to disable them again.
RESOLVED FIXED - https://repo.palemoon.org/MoonchildProductions/UXP/commit/4281fcc163f2a9ddf8409d6491d54a4620c037bf
RESOLVED FIXED - https://repo.palemoon.org/MoonchildProductions/UXP/commit/4281fcc163f2a9ddf8409d6491d54a4620c037bf