Fanatical.com fails to load

[Tomaso]

The page fails to load:
https://www.fanatical.com/

At least for this site, feeding polyfill.io with Pale Moon's native UA string seems to solve the problem! :)

[Pentium4User]

It loads here, please try it with a new profile.

[Tomaso]

try it with a new profile.

Already did.
Perhaps it works for you because you've changed Pale Moon's default User Agent Mode from "Firefox Compatibility" to "Native", under preferences?

[Pentium4User]

No, I haven't changed that.
I now tried an entire new profile on Win 7 and it works fine.
I also tried it on my normal profile on 2 Linux machines.

Maybe try a proxy server or Tor.

[badnick]

Perhaps it works for you because you've changed Pale Moon's default User Agent Mode from "Firefox Compatibility" to "Native", under preferences?

Same to me, only with "native" user agent it works.

[Moonchild]

Works fine for me with defaults.

[Lunokhod]

It works in my regular profile with Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Goanna/4.6 Firefox/78.0 PaleMoon/29.0.0a6 and some add ons
but in a fresh profile it doesn't, there's only a page loading animation of some yellow expanding lines.
In my regular profile if I go to STORE - NEW TO FANATICAL then it says Newely Released | PC Gam... in the tab title so their spelling is definitely off.

[badnick]

bandicam 2020-09-29 06-29-21-700.mp4

[Pentium4User]

bandicam 2020-09-29 06-29-21-700.mp4

I see Google in the search bar.
As I know PM uses DuckDuckGo by Default, so this can't be a fresh profile.

[badnick]

I see Google in the search bar.
As I know PM uses DuckDuckGo by Default, so this can't be a fresh profile.

This is the only change I made. Do you think this can influence the rendering of a page?

[Tomaso]

Your video shows the exact issue, badnick.

[Pentium4User]

It should interfere with that but please try again with an entire fresh profile and only open the webpage that doesN#t want to open, do not import any data or change any setting. You can create a profile alongside your old profile and switch between them.

[Tomaso]

please try again with an entire fresh profile

Testing with a fresh profile is one of the most basic troubleshooting procedures that exist.
It won't suddenly fix the problem, just because you continue to recommend it!
Obviously, there are other forces at work here.
Perhaps small differences in our UA strings, which wouldn't normally matter, or regional factors of some sort.

[gepus]

Obviously, there are other forces at work here.

Out of question.
I can confirm that the site loads fine with the default UA for me as well. Tested with both, a new and my actual profile.

[badnick]

Opening in a ultra-fresh profile with no one setting -same behavior

[Moonchild]

Badnick: On a brand new profile the page loads fine but I don't get a server push notifications prompt that you get. I only get a cookie prompt at the bottom. So there is definitely some different behaviour going on. I don't think it's regional since it wouldn't make sense that Norway and Romania have problems, but Sweden and Germany don't.
Push notifications should not be available at all in Pale Moon so the page shouldn't normally prompt for it? Are you absolutely sure your profile is clean and that nothing else on your system is interfering with the page load, at the networking level? Hosts file, proxy, or what not?

[badnick]

Badnick: On a brand new profile the page loads fine but I don't get a server push notifications prompt that you get. I only get a cookie prompt at the bottom. So there is definitely some different behaviour going on. I don't think it's regional since it wouldn't make sense that Norway and Romania have problems, but Sweden and Germany don't.
Push notifications should not be available at all in Pale Moon so the page shouldn't normally prompt for it? Are you absolutely sure your profile is clean and that nothing else on your system is interfering with the page load, at the networking level? Hosts file, proxy, or what not?

The last try was made with a new profile I'v made right now. Now I tried also with the AV disabled and is the same. I don't know what anything else on my system can influence this behavior. And I just tried also on Basilisk and here is working (fresh profile)

[Tomaso]

I don't think it's regional since it wouldn't make sense that Norway and Romania have problems, but Sweden and Germany don't.

In my experience, when troubleshooting various GDPR-related filter list issues, regional factors doesn't always make sense.
But since the user agent definitely plays some part here, perhaps we could all post our default ones?

Here's mine:

Code: Select all

Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:68.9) Gecko/20100101 Goanna/4.6 Firefox/68.9 PaleMoon/28.13.0

Try using this as a UA override for polyfill.io, and see what happens at your end.
If the page still works, then try using the same UA override for fanatical.com (while also keeping the one for polyfill.io).

[Moonchild]

My UA is:

Code: Select all

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.9) Gecko/20100101 Goanna/4.6 Firefox/68.9 PaleMoon/28.13.0

So only the OS differs.

As expected creating overrides for polyfill.io and fanatical.com doesn't change the behavior. It keeps loading just fine.

[Tomaso]

As expected creating overrides for polyfill.io and fanatical.com doesn't change the behavior. It keeps loading just fine.

No change here either.
Just to make sure, I used your UA for fanatical.com, googleapis.com, googletagmanager.com, imgix.net, newrelic.com, nr-data.net, pki.goog, polyfill.io and starfieldtech.com, but the page still wouldn't load!

Also, according to uBO's logger, the exact same parameters are applied to polyfill.min.js, when using both Firefox Compatibility mode (when the page won't load for me), as when using Native mode (when the page loads):

Code: Select all

https://polyfill.io/v3/polyfill.min.js?features=default%2CIntl%2CIntl.PluralRules%2CIntl.PluralRules.~locale.en%2CIntl.RelativeTimeFormat%2CIntl.RelativeTimeFormat.~locale.en%2CPromise%2CPromise.prototype.finally%2CArray.prototype.includes%2CArray.prototype.find%2CArray.prototype.filter%2CArray.prototype.keys%2ClocalStorage%2CObject.entries%2CObject.keys%2CObject.values%2Cfetch%2CSymbol%2CSymbol.iterator

BTW; Are you guys also being fed that v3 edition of the script?
(or more precisely v3.89.4, @ https://polyfill.io/v3/polyfill.js)