ub.uni-koeln.de

For support with specific websites

Moderator: trava90

Forum rules
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
  1. Clear any current output
  2. Navigate or refresh the page in question
  3. Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
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Squirrel42
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ub.uni-koeln.de

Unread post by Squirrel42 » 2020-07-24, 09:01

At https://www.ub.uni-koeln.de/index.html there are the links "Mein Konto | Anmelden" which lead to https://www.ub.uni-koeln.de/IPS?SERVICE ... NC=SUMMARY and https://www.ub.uni-koeln.de/IPS?SERVICE ... E=GENLOGIN but get stuck there (blank page being displayed). The links work with Firefox. Is this a general issue or is it my configuration? Thanks!
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adesh
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Re: ub.uni-koeln.de

Unread post by adesh » 2020-07-24, 11:31

This requires being logged in so we cannot check this. Do you see any errors in the web console when this happens?
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Squirrel42
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Re: ub.uni-koeln.de

Unread post by Squirrel42 » 2020-07-25, 17:31

Hey, now it works! I could not get to the login page because the redirect never happened, for what cause soever, but no it works. Is there some way to close this as solved?
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adesh
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Re: ub.uni-koeln.de

Unread post by adesh » 2020-07-26, 03:55

Click the right/tick icon on the post that solved the issue.
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