www.solarweb.com - Message "Outdated browser detected....." Topic is solved

For support with specific websites

Moderator: trava90

Forum rules
Please always mention the name/domain of the website in question in your topic title.
Please one website per topic thread (to help keep things organized). While behavior on different sites might at first glance seem similar, they are not necessarily caused by the same.

Please try to include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
  1. Clear any current output
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  3. Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
Breshnew
Moongazer
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www.solarweb.com - Message "Outdated browser detected....."

Unread post by Breshnew » 2020-07-23, 19:20

Dear All,

while opening the pv system site:
https://www.solarweb.com/?sp=Solar.web+-+Portals&tenantDomain=carbon.super
I am getting notification "Outdated browser detected ... blah blah blah..."
Tried scanning for roots, hijacks with Malwarebytes, no results.
Only this one site is affected as far.
Have anyone seen similar one?
I'm using latest v28.11.0 (2020-07-14) x64 version.

Greetings
Breshnew
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Pentium4User
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Re: www.solarweb.com - Message "Outdated browser detected....."

Unread post by Pentium4User » 2020-07-23, 19:27

What User Agent setting you're using?
Please change to Firefox compatibility and then check again.
According to the files you provided you use the native UA that often causes problems with sites checking the User Agent.
The profile picture shows my Maico EC30 E ceiling fan.

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Night Wing
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Re: www.solarweb.com - Message "Outdated browser detected....."

Unread post by Night Wing » 2020-07-23, 21:00

I'm using the "default" setting which is Firefox Compatibility mode and I'm not getting that outdated browser prompt using 64 bit inux Pale Moon (28.11.0).

As for me, I never use Native mode.
Linux Mint 22.1 (Xia) Xfce w/Pale Moon, Waterfox, Firefox
MX Linux 23.6 (Libretto) Xfce w/Pale Moon, Waterfox, Firefox
Linux Debian 12.11 (Bookworm) Xfce w/Pale Moon, Waterfox, Firefox

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Pentium4User
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Re: www.solarweb.com - Message "Outdated browser detected....."

Unread post by Pentium4User » 2020-07-24, 04:25

You can set that via the preferences menu (Menu bar --> Extras --> Preferences). The go to Advanced and then select General.
The profile picture shows my Maico EC30 E ceiling fan.

Breshnew
Moongazer
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Joined: 2016-12-27, 22:23

Re: www.solarweb.com - Message "Outdated browser detected....."

Unread post by Breshnew » 2020-07-25, 00:07

It worked, thanks!