www.corsair.com blocked Topic is solved

[ZFR77]

When I try to visit www.corsair.com in Pale Moon, I get the following

Code: Select all

Access denied
Error 15
www.corsair.com
2024-07-18 16:58:11 UTC
What happened?
This request was blocked by our security service

This happens in Safe Mode too. It works fine in Firefox.

I remember having something similar with a different website
viewtopic.php?f=70&t=31174

From the replies in that thread it seems to happen to some PM users but not all. I wonder if the underlying issue is same in both.


Console output

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The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.

[Moonchild]

No problem here.
I don't know what "security service" they use but it probably doesn't like your IP or what not.

[Nigaikaze]

No problem here, either. The site seems to load just fine.

[ZFR77]

I don't know what "security service" they use but it probably doesn't like your IP or what not.

Hmmm... I have the same issue whether from home wifi or when tethering from my mobile phone. And it works fine on Firefox, and on my work laptop which uses Chrome. Only Pale Moon is blocked.
Just like ticketmaster in the other thread.

Whatever algorithm is used is seems to target only Pale Moon on my machine.

[Moonchild]

Well, you could check the obvious: Did you change preferences that could influence this? e.g. referrers, cookies, local storage, etc.

[Lucio Chiappetti]

No problem here, either. The site seems to load just fine.

No problem here but it redirects to https://www.corsair.com/it/it so it should be implementing some kind of geo-IP.

[ZFR77]

Well, you could check the obvious: Did you change preferences that could influence this? e.g. referrers, cookies, local storage, etc.

Thanks. Starting in Private Window works, so looks like the issue is somewhere there on my end.
I did try in Safe Mode, but it didn't occur to me to try Private Mode as well.

(ticketmaster, the website in the other thread fails in Private mode too, so that's probably a different issue).

[Moonchild]

Please be aware Safe Mode is not a magic wand for issues with website connectivity, because Safe Mode is primarily for issues surrounding the browser itself (graphics issues, customization issues, add-ons, startup crashes) and generally does not touch network/protocol settings. It is always recommended instead that you try with a fresh profile to see if that solves issues; see other recent posts I made about using about:profiles for a quick primer on that.

[moonbat]

It is always recommended instead that you try with a fresh profile to see if that solves issues; see other recent posts I made about using about:profiles for a quick primer on that.

In fact it's best to keep an untouched fresh profile around just to test broken sites. If it works on the untouched profile then the problem is likely with your setup, and one should test it on the fresh profile first before reporting here

[ZFR77]

Thanks, Moonchild. Will do.