Unsupported browser message since 31.2.0.1 update

For support with specific websites

Moderator: trava90

Forum rules
Please always mention the name/domain of the website in question in your topic title.

Please try and include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:
  1. Clear any current output
  2. Navigate or refresh the page in question
  3. Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.
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gi_jimbo
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Location: USA

Unsupported browser message since 31.2.0.1 update

Unread post by gi_jimbo » 2022-08-09, 00:16

I've run into the following message on a number of sites today (well, 2 anyways but the message is presented identically).
"Unfortunately, your browser is unsupported. Please switch to a supported browser to view rich content, log in and reply."
The message shows up in the top of the browser window on a yellowish background.
I know there were a couple of updates recently so I'm not totally sure which one the messages started to show up with but I'd say it's been within the past 3 or 4 days.

Please always mention the name/domain of the website in question in your topic title.
https://discourse.cmake.org/
https://community.monday.com/

Please try and include any relevant output from the Toolkit Error Console or the Developer Tools Web Console using the following procedure:

1) Clear any current output
2) Navigate or refresh the page in question
3) Copy and paste Errors or seemingly relevant Warnings into a single [ code ] block.

https://discourse.cmake.org/

Code: Select all

uncaught exception: Unsupported browser detected  
(unknown)
https://community.monday.com/

Code: Select all

uncaught exception: Unsupported browser detected  
(unknown)
cloudfront_viewer_country_value  
20f4f3d6f78be36f6275a81688a73184fc62ee5c.js:19:7
XML Parsing Error: syntax error
Location: https://pips.taboola.com/
Line Number 1, Column 1:
- James

Why I love Pale Moon: viewtopic.php?f=4&t=11079#p77697

vannilla
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Posts: 1967
Joined: 2018-05-05, 13:29

Re: Unsupported browser message since 31.2.0.1 update

Unread post by vannilla » 2022-08-09, 07:29

Try changing the user agent string to latest Firefox or Chrome and see what happens.
You can do it with add-ons like sasuga or PermissionPlus, which let you change without impacting other sites as that might cause further breakage somewhere else.

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therube
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Joined: 2018-06-08, 17:02

Re: Unsupported browser message since 31.2.0.1 update

Unread post by therube » 2022-08-09, 15:19

Try changing the user agent string to latest Firefox
Given how the site reacted initially, I never expected a UA change to work, but it did.

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