Can't log in to bank (tangerine.ca)

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Kudalufi
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Can't log in to bank (tangerine.ca)

Unread post by Kudalufi » 2022-01-23, 01:33

I'm having troubles logging into my bank recently. The login page delays for a moment then displays some odd content that seems to be visualizations of hidden controls. The only errors I see on the console are related to a font download, which hardly seems fatal. I don't have the expertise to analyze further. Can someone check it out and see if the login page renders correctly:
https://www.tangerine.ca/app/#/login/login-id?locale=en_CA
Ex Turbo Modestum

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ron_1
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Re: Can't log in to bank (tangerine.ca)

Unread post by ron_1 » 2022-01-23, 03:48

1) You didn't follow the directions in the red box above your post.

2) When loading the page, I get a script not responding dialog box, and the following errors in the console:

Code: Select all

Content Security Policy: Directive ‘child-src’ has been deprecated. Please use directive ‘worker-src’ to control workers, or directive ‘frame-src’ to control frames respectively.  
(unknown)
:   
wkcs001.js:1:93148
PERF: [Common EagerLoad features] elapsed 0.238s Array [ e(), e(), e(), e(), e() ]  
app.20a21c1c2e80ad7f589a.js:2:364801
PERF: [Web EagerLoad features] elapsed 0s Array [ e(), e(), e(), e(), e() ]  
app.20a21c1c2e80ad7f589a.js:2:364801
PERF: [main.ngdowngrade.ts: Bootstrapping Angular...] elapsed 0.26s  
app.20a21c1c2e80ad7f589a.js:2:364808
PERF: [main.ngdowngrade.ts: enableProdMode? true] elapsed 0s  
app.20a21c1c2e80ad7f589a.js:2:364808
PERF: [document.ready - starting bootstrapping] elapsed 0.01s  
app.20a21c1c2e80ad7f589a.js:2:364808
PERF: [NGX - bootstrapModule Function] elapsed 0.344s  
app.20a21c1c2e80ad7f589a.js:2:364808
Empty string passed to getElementById().  
static_wdp.js:12:28
Error: Script terminated by timeout at:
_visitElementOrTemplate@https://www.tangerine.ca/app/bundles/vendors/vendor.angular.944645c1.eed20bd1e60677e49731.bundle.js:2:488902
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Ua/i<@https://www.tangerine.ca/app/bundles/vendors/vendor.angular.944645c1.eed20bd1e60677e49731.bundle.js:2:289835
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Ua@https://www.tangerine.ca/app/bundles/vendors/vendor.angular.944645c1.eed20bd1e60677e49731.bundle.js:2:289855
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Pt/c<@https://www.tangerine.ca/app/bundles/vendors/vendor.angular.b286991d.96e80e315caa0bb4dce2.bundle.js:2:22491
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vendor.angular.944645c1.eed20bd1e60677e49731.bundle.js:2:488902

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Moonchild
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Re: Can't log in to bank (tangerine.ca)

Unread post by Moonchild » 2022-01-23, 10:59

Code: Select all

Error: Script terminated by timeout
So either the server was not responding, or it's actively blocking requests from Pale Moon, resulting in this error.

You may want to contact your bank and ask for them to look into it.

As a side note, they decided to use Angular, which is Google's framework. Angular is at the forefront of pushing Google's browser technologies out to websites, so I'm afraid it may have some compatibility issues because of that as well, but nothing of it is showing in the console log here, which seems to just indicate a failure due to server communication.
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gepus
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Re: Can't log in to bank (tangerine.ca)

Unread post by gepus » 2022-01-23, 13:06

@Kudalufi
Are you logging through an app your bank provides?

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Kudalufi
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Re: Can't log in to bank (tangerine.ca)

Unread post by Kudalufi » 2022-01-24, 00:06

gepus wrote:
2022-01-23, 13:06
@Kudalufi
Are you logging through an app your bank provides?
I can and do often log in through an app on my phone. It is limited in functionality, and for some situations I require to use a browser to log on through their web page.
Moonchild wrote:
2022-01-23, 10:59

Code: Select all

Error: Script terminated by timeout
So either the server was not responding, or it's actively blocking requests from Pale Moon, resulting in this error.
I have noticed that when I log in on any browser that whatever script they are running spikes the CPU for 5-10 seconds. What on earth it's doing, I have no idea. Shenanigans of some sort.
Moonchild wrote:
2022-01-23, 10:59
You may want to contact your bank and ask for them to look into it.
They are, unfortunately, painful to deal with on the phone. Getting someone who even understands the issue will be the hard part. But it is, perhaps, worth the pain to at least make a point with them.
Moonchild wrote:
2022-01-23, 10:59
As a side note, they decided to use Angular, which is Google's framework. Angular is at the forefront of pushing Google's browser technologies out to websites, so I'm afraid it may have some compatibility issues because of that as well, but nothing of it is showing in the console log here, which seems to just indicate a failure due to server communication.
Understood. And thank-you for taking the time to look at it.
Ex Turbo Modestum

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