The Times Sunday Times login (UK)

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cannonmc
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The Times Sunday Times login (UK)

Unread post by cannonmc » 2021-11-30, 13:43

This is NOT a moan about Palemoon, my browser of choice. It is because I have been unable to get any help/info from The Times helpdesk

http://www.thetimes.co.uk/

I had previously had no problems but last week when I clicked on the
login button I got a blank white screen without any boxes to enter details

This is the link that the login box shows
https://login.thetimes.co.uk/?gotoUrl=https://www.thetimes.co.uk/

This is where that link takes me using Palemoon (and others)
https://account.thetimes.co.uk/login?state=hKFo2SBNNzk0eTZTVG5QNmk2RlgzLUIzVkhaSlNMMlZxU3pISaFupWxvZ2luo3RpZNkga21tM2JBbW9zU0Y5SmFwdFZZU3A5WG5iVkxuQnkzRy2jY2lk2SBEbXNVM0JCbXltb1VYT1JuWG9xcXJxaUJMTEtJNkl2Sg&client=DmsU3BBmymoUXORnXoqqrqiBLLKI6IvJ&protocol=oauth2&prompt=login&scope=openid%20profile%20email&response_type=code&redirect_uri=https%3A%2F%2Flogin.thetimes.co.uk%2Foidc%2Frp%2Fcallback&nustate=eyJyZXR1cm5fdXJsIjoiaHR0cDovL3d3dy50aGV0aW1lcy5jby51ay8iLCJzaWduVXBMaW5rIjoiaHR0cHM6Ly9qb2luLnRoZXRpbWVzLmNvLnVrLyJ9

I have tried two different PCs with two different OS (Windows 7 - 32 and 64 bit), a
laptop with Windows 10 and a combined total of 5 different browsers

Pale Moon 27.9 (Don't ask but it still gives me legacy access to two UK paywall sites)
Pale Moon 29
Waterfox
Microsoft Edge

I have tried with a Kindle Fire.

With and without cookies, with and without Adblock.

All with the same completely blank white screen result, no boxes to enter username or password

I did ring the helpline and about the only suggestions were to clear
my cache (that gets done every time I close my browsers) or change my
password. I pointed out the latter wouldn't help as I had nowhere to
enter any password, never mind a new one.

I eventually tried Opera and it worked but I don't like it as an everyday browser.
A friend said he got the login screen using Firefox

I wonder if anyone might have an explanation. I have no problems logging into any other sites, bank, social media, online shopping, among many

Thanks if you have any idea :)

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ron_1
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Re: The Times Sunday Times login (UK)

Unread post by ron_1 » 2021-11-30, 14:34

Don't know if this helps, but on the login page I get this error from the Web Console:

Code: Select all

SyntaxError: expected expression, got '.'[Learn More]  
login:234:24

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cannonmc
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Re: The Times Sunday Times login (UK)

Unread post by cannonmc » 2021-12-01, 09:45

Thanks for that, bit slow in getting back as I was expecting notification.

I hadn't gone that far although I did have a look at the page source.

I am no coder but did wonder if the 'goto' in the original link I posted had been interpreted as 'got' by the browser but I tried various permutations (not really knowing what I was doing) and they all led to the long URL and the blank page.

Again thanks for the reply

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