Swedbank banking login not working

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Chromix
Hobby Astronomer
Hobby Astronomer
Posts: 24
Joined: 2015-10-30, 16:33
Location: Sweden

Swedbank banking login not working

Unread post by Chromix » 2021-09-28, 09:52

Very strange effect when trying to log in at Swedbanks page

https://online.swedbank.se/app/ib/logga-in

When I try to enter the "personnummer":
typing the first digit --> nothing happens
typing the first digit again --> the digit is displayed
typing the second digit --> the first digit disappears, the "personnummer" field is empty again

I had this flaw before but then it disappeared after a Palemoon update and now it is there again.
Strange enough, when using "Safe Mode", the login page does not even build up.

Here is the output from the Web Console (in normal mode):

Code: Select all

GET 
https://online.swedbank.se/app/ib/ [HTTP/1.1 200 OK 203ms]
Content Security Policy: Directive ‘child-src’ has been deprecated. Please use directive ‘worker-src’ to control workers, or directive ‘frame-src’ to control frames respectively.  
(unknown)
GET 
https://online.swedbank.se/campaign/js/campaign.js [HTTP/1.1 200 OK 62ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/legacy-detection.js [HTTP/1.1 200 OK 62ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/styles.6bf645865beffcda75e8.css [HTTP/1.1 200 OK 374ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/runtime-es2015.3d7c0db5dfbd3ae45b73.js [HTTP/1.1 200 OK 530ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/polyfills-es2015.a36e6221adf746844bc4.js [HTTP/1.1 200 OK 532ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/acorn.f01f319d4f76121b1788.js [HTTP/1.1 200 OK 749ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/main-es2015.d8a5cb6db21469561c88.js [HTTP/1.1 200 OK 1140ms]
Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src https://online.swedbank.se https://cdn.appdynamics.com”). Source:       window['adrum-start-time'] = new D....  
ib:26
POST 
https://online.swedbank.se/is/report [HTTP/1.1 200 OK 250ms]
POST 
XHR 
https://online.swedbank.se/campaign/ads [HTTP/1.1 200 OK 31ms]
XML Parsing Error: no root element found
Location: https://online.swedbank.se/campaign/ads
Line Number 1, Column 1:  
ads:1:1
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 81ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/9871-es2015.fe109b8cf0addf97b14b.js [HTTP/1.1 200 OK 1632821895971ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/3282-es2015.4d6022822171efd622bc.js [HTTP/1.1 200 OK 47ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/1187-es2015.e6e7ece5fba86ac1fcd7.js [HTTP/1.1 200 OK 105ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/9017-es2015.dc7e744250dd3b1990f5.js [HTTP/1.1 200 OK 103ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/3326-es2015.ec3d27094cf0d521ad35.js [HTTP/1.1 200 OK 78ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/324-es2015.ada79ce83117074cc10e.js [HTTP/1.1 200 OK 94ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/5425-es2015.eddedee3f3af387ee9ae.js [HTTP/1.1 200 OK 1632821896184ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/2362-es2015.214a9d555f9c4f14c7c8.js [HTTP/1.1 200 OK 121ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/common-es2015.4468761b30e5ca41d694.js [HTTP/1.1 200 OK 109ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/8626-es2015.45be8eb2a649a777a253.js [HTTP/1.1 200 OK 193ms]
POST 
XHR 
https://online.swedbank.se/campaign/ads [HTTP/1.1 200 OK 137ms]
XML Parsing Error: no root element found
Location: https://online.swedbank.se/campaign/ads
Line Number 1, Column 1:  
ads:1:1
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/framework/clientsession [HTTP/1.1 200 OK 31ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/user/client [HTTP/1.1 200 OK 34ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/user/authenticationinfo [HTTP/1.1 200 OK 48ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/profile/menu [HTTP/1.1 200 OK 37ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 63ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/9044-es2015.0780e19c173876208bea.js [HTTP/1.1 200 OK 36ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/5850-es2015.d5a917b440d0e95b47d4.js [HTTP/1.1 200 OK 38ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/identification/ [HTTP/1.1 200 OK 31ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/identification/easylogin/available [HTTP/1.1 200 OK 31ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 30ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 50ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/resources/images/08999_mynt.png [HTTP/1.1 200 OK 56ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/3596-es2015.75af42a4c63e13b2e244.js [HTTP/1.1 200 OK 54ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/3766-es2015.a41dedbc6d441ec62869.js [HTTP/1.1 200 OK 52ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/3186-es2015.2e8652f76f0556e26856.js [HTTP/1.1 200 OK 37ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/5469-es2015.4ca740033215336b841f.js [HTTP/1.1 200 OK 57ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/sv/6709-es2015.3c85ffca53d4eae2d986.js [HTTP/1.1 200 OK 50ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 78ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 83ms]
GET 
https://www.swedbank.se/content/dam/global/icons/flag-sv.svg [HTTP/2.0 200 OK 204ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/assets/backgrounds/background-xl.jpg [HTTP/1.1 200 OK 160ms]
GET 
https://www.swedbank.se/content/dam/global/icons/check.svg [HTTP/2.0 200 OK 166ms]
GET 
https://www.swedbank.se/content/dam/global/icons/small-arrow-right.svg [HTTP/2.0 200 OK 165ms]
POST 
XHR 
https://online.swedbank.se/campaign/ads [HTTP/1.1 200 OK 84ms]
HEAD 
XHR 
https://online.swedbank.se/ [HTTP/1.1 302 Found 34ms]
GET 
XHR 
https://content.swedbank.se/data/cookies-config.model.json [HTTP/1.1 200 OK 571ms]
XML Parsing Error: no root element found
Location: https://online.swedbank.se/campaign/ads
Line Number 1, Column 1:  
ads:1:1
POST 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/logging/behaviour [HTTP/1.1 200 OK 29ms]
GET 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/src/private/app.js [HTTP/1.1 200 OK 3700ms]
HEAD 
XHR 
https://online.swedbank.se/app/ib [HTTP/1.1 200 OK 36ms]
POST 
XHR 
https://online.swedbank.se/campaign/ads [HTTP/1.1 200 OK 38ms]
POST 
XHR 
https://online.swedbank.se/is/hc2 [HTTP/1.1 200 OK 49ms]
XML Parsing Error: no root element found
Location: https://online.swedbank.se/campaign/ads
Line Number 1, Column 1:  
ads:1:1
GET 
XHR 
https://content.swedbank.se/data/cookies-config.model.json [HTTP/1.1 200 OK 0ms]
Loading Six Javascript SDK 1.0.8 (57f9e86)  
app.js:665:47267
Content Security Policy: The page’s settings blocked the loading of a resource at self (“script-src https://online.swedbank.se https://cdn.appdynamics.com”). Source: call to eval() or related function blocked by CSP.  
app.js:671
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 62ms]
POST 
https://online.swedbank.se/is/report [HTTP/1.1 200 OK 16ms]
POST 
XHR 
https://online.swedbank.se/campaign/ads [HTTP/1.1 200 OK 31ms]
XML Parsing Error: no root element found
Location: https://online.swedbank.se/campaign/ads
Line Number 1, Column 1:  
ads:1:1
GET 
XHR 
https://online.swedbank.se/SWB-INTERNET-BANK-182.1.0-1b877b71b2c38e21c2a4eaa603d979bba57548e0/resources/languages/sv.lang.8d22fb03bc53da9225147d9fd419f14c.json [HTTP/1.1 200 OK 437ms]
GET 
XHR 
https://online.swedbank.se/app/ib/logga-in [HTTP/1.1 200 OK 31ms]
GET 
XHR 
https://online.swedbank.se/TDE_DAP_Portal_REST_WEB/api/v5/channel/user/featureflag/ [HTTP/1.1 200 OK 78ms]

User avatar
Moonchild
Pale Moon guru
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Posts: 30900
Joined: 2011-08-28, 17:27
Location: Tranås, SE
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Re: Swedbank banking login not working

Unread post by Moonchild » 2021-09-28, 11:23

Yeah I looked and it's being really weird, indeed. I have no idea what it's trying to do. There are no relevant errors.
Some kind of strange JavaScript type of validation, I'm guessing, that borks on non-Chromium/Edge?
Seems to be some kind of polyfill that's called but it clearly doesn't work. not that we need any polyfills for ES2015 to begin with so probably it's just trying to be "smart' and ends up being dumb instead.
Perhaps contacting Swedbank support may be fruitful, but most likely they will just tell you to use Chrome. Banks tend to be like that.
"Just because you know something is going to break in the end, doesn't mean that it can't have an effect that lasts into the future. Joy. Wonder. Laughter. Hope. The world can be better because of what you built in the past." -- Tom Scott
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Chromix
Hobby Astronomer
Hobby Astronomer
Posts: 24
Joined: 2015-10-30, 16:33
Location: Sweden

Re: Swedbank banking login not working

Unread post by Chromix » 2021-09-28, 11:32

I don't know, I don't use neither Chrome nor Edge.
I can only tell, that the login works in both Tor browser and Librewolf.

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