ARD-Mediathek läuft nur im Safe Mode Topic is solved

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Bito_MUC
Moonbather
Moonbather
Posts: 69
Joined: 2015-06-17, 10:03
Location: Munich (Germany)

ARD-Mediathek läuft nur im Safe Mode

Unread post by Bito_MUC » 2020-11-24, 14:55

Hallo zusammen,

leider hat mein PaleMoon (v28.16.0, 64 Bit, auf Windows 10 pro v20H2) auch mit einem komplett neuen Profil (ohne Addons, Sprachpakete etc.) ein Problem mit der ARD-Mediathek: Nach der Eingabe von https://www.ard.de/ erscheint zwar zunächst kurz ein Hinweis auf die Mediathek, nach ca. 1 Sekunde jedoch sehe ich nur noch eine komplett weiße Seite, ohne irgendwelchen Text wie z.B eine Fehlermeldung. Nach einem Neustart des PM im "Safe Mode" dagegen funktioniert die Seite wie sie soll.

Leider ändert sich an dem Verhalten auch nichts nach dem Abschalten der Hardware-Beschleunigung, sowie der Deaktivierung von WebGL und Direct2D.

about:support sieht danach so aus:
Application Basics
------------------

Name: Pale Moon
Version: 28.16.0 (64-bit)
Build ID: 20201120141243
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.7 Firefox/68.0 PaleMoon/28.16.0
OS: Windows_NT 10.0
Safe Mode: false

Extensions
----------

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (10.0.19041.546)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 3000
Vendor ID: 0x8086
Device ID: 0x0126
Driver Version: 9.17.10.4459
Driver Date: 5-19-2016
Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Subsys ID: 04921028
RAM: Unknown

Diagnostics
ClearType Parameters: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
D3D9_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled




Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.startup.homepage_override.buildID: 20201120141243
browser.startup.homepage_override.mstone: 4.7.0
extensions.lastAppVersion: 28.16.0
general.useragent.updates.lastupdated: 1606213973314
gfx.crash-guard.d3d11layers.appVersion: 28.15.0
gfx.crash-guard.d3d11layers.deviceID: 0x0126
gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.4459
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.direct2d.disabled: true
layers.acceleration.enabled: false
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 122334
plugin.state.flash: 0
plugin.state.npvlc: 0
privacy.sanitize.migrateFx3Prefs: true
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
webgl.disabled: true

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.24
Version in use: 4.24

NSS
Expected minimum version: 3.48.4
Version in use: 3.48.4

NSSSMIME
Expected minimum version: 3.48.4
Version in use: 3.48.4

NSSSSL
Expected minimum version: 3.48.4
Version in use: 3.48.4

NSSUTIL
Expected minimum version: 3.48.4
Version in use: 3.48.4
Zum Vergleich hier "about:support", wenn der Browser im "Safe Mode" läuft:
Application Basics
------------------

Name: Pale Moon
Version: 28.16.0 (64-bit)
Build ID: 20201120141243
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Goanna/4.7 Firefox/68.0 PaleMoon/28.16.0
OS: Windows_NT 10.0
Safe Mode: true

Extensions
----------

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: -
WebGL 1 Driver Renderer: WebGL is currently disabled.
WebGL 1 Driver Version: -
WebGL 1 Driver Extensions: -
WebGL 1 Extensions: -
WebGL 2 Driver WSI Info: -
WebGL 2 Driver Renderer: WebGL is currently disabled.
WebGL 2 Driver Version: -
WebGL 2 Driver Extensions: -
WebGL 2 Extensions: -
Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Audio Backend: wasapi
DirectWrite: false (10.0.19041.546)
GPU #1
Active: Yes
Description: Intel(R) HD Graphics 3000
Vendor ID: 0x8086
Device ID: 0x0126
Driver Version: 9.17.10.4459
Driver Date: 5-19-2016
Drivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Subsys ID: 04921028
RAM: Unknown

Diagnostics
ClearType Parameters: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2,2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
blocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
D3D9_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled




Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.startup.homepage_override.buildID: 20201120141243
browser.startup.homepage_override.mstone: 4.7.0
extensions.lastAppVersion: 28.16.0
general.useragent.updates.lastupdated: 1606213973314
gfx.crash-guard.d3d11layers.appVersion: 28.15.0
gfx.crash-guard.d3d11layers.deviceID: 0x0126
gfx.crash-guard.d3d11layers.driverVersion: 9.17.10.4459
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d11video: 2
gfx.direct2d.disabled: true
layers.acceleration.enabled: false
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 122334
plugin.state.flash: 0
plugin.state.npvlc: 0
privacy.sanitize.migrateFx3Prefs: true
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
webgl.disabled: true

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.24
Version in use: 4.24

NSS
Expected minimum version: 3.48.4
Version in use: 3.48.4

NSSSMIME
Expected minimum version: 3.48.4
Version in use: 3.48.4

NSSSSL
Expected minimum version: 3.48.4
Version in use: 3.48.4

NSSUTIL
Expected minimum version: 3.48.4
Version in use: 3.48.4
Einen Unterschied sehe ich hier nur in der Angabe "Safe Mode: true" bzw. "Safe Mode: false"
Für mich bleibt daher die Frage: Worin unterscheidet sich der Save Mode noch derart vom Normal-Modus, dass Pale Moon die Seite https://www.ard.de/ nur dann richtig anzeigt, wenn der Browser im "Safe Mode" läuft?

Hat jemand eine Idee, welche Parameter ich noch ändern könnte, damit mein Pale Moon die Seite www.ard.de auch im Normal-Modus richtig anzeigt?
Vielleicht hilft noch diese Information: Im Uralt-Browser MSIE 11 kommt ebenfalls nur eine weiße Seite, während der aktuelle Edge-Browser von MS kein Problem hat, die Seite darzustellen.
Pale Moon 32.1.0 (64-bit), German locale, on Windows 10 pro (22H2)

rereser
Apollo supporter
Apollo supporter
Posts: 38
Joined: 2019-08-02, 12:49

Re: ARD-Mediathek läuft nur im Safe Mode

Unread post by rereser » 2020-11-24, 17:43

can confirm, safe mode works, new profile doesn't.
about:config
javascript.options.baselinejit = false
only a temp solution though for ard.de
will slow down other sites.

Locked