Windows 10 keeps quarantining Pale Moon

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jez9999
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Windows 10 keeps quarantining Pale Moon

Unread post by jez9999 » 2023-12-07, 14:08

Stupid Windows Defender in Windows 10 has decided to quarantine Pale Moon (even though I supposedly have "threat protection" turned off), and re-quarantines it a few days later even if I explicitly restore it:
Capture.PNG
I don't know why you guys ever bother with Windows support...
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Kris_88
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Re: Windows 10 keeps quarantining Pale Moon

Unread post by Kris_88 » 2023-12-07, 14:14

My Windows Defender behaves normally and has no complaints about the Pale Moon. I didn't create any exceptions.
Win 10 Pro, 64-bit, PM 32.5.1 64-bit portable.

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Moonchild
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Re: Windows 10 keeps quarantining Pale Moon

Unread post by Moonchild » 2023-12-07, 14:47

Please verify that the file being quarantined is actually not infected. You can right-click, select properties, tab Digital Signatures, then click the signature entry and select details. it should look like this:
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"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
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jez9999
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Re: Windows 10 keeps quarantining Pale Moon

Unread post by jez9999 » 2023-12-07, 14:55

It does indeed look like that.

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Moonchild
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Re: Windows 10 keeps quarantining Pale Moon

Unread post by Moonchild » 2023-12-07, 15:36

Well I can only suggest you report this to Microsoft as a false positive, in that case.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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suzyne
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Re: Windows 10 keeps quarantining Pale Moon

Unread post by suzyne » 2023-12-07, 21:10

I find these threads about false negatives on Windows Defender quite intriguing. I am using Windows 10 with Windows Defender running on one laptop and Panda Security on the other, and have not yet had any warnings or quarantining happening. Assuming there is no virus/malware actually present, this varying behaviour on different Windows installs seems weird?
Laptop 1: Windows 10 64-bit, i7 @ 2.80GHz, 16GB, NVIDIA GeForce MX450.
Laptop 2: Windows 10 32-bit, Atom Z3735F @ 1.33GHz, 2GB, Intel HD Graphics.

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Re: Windows 10 keeps quarantining Pale Moon

Unread post by Potkeny » 2023-12-07, 22:06

suzyne wrote:
2023-12-07, 21:10
I find these threads about false negatives on Windows Defender quite intriguing. I am using Windows 10 with Windows Defender running on one laptop and Panda Security on the other, and have not yet had any warnings or quarantining happening. Assuming there is no virus/malware actually present, this varying behaviour on different Windows installs seems weird?
Not that weird if its the usual heuristics/AI-based false-positives, especially if Defender tunes itself based on past events on the host too (more malware events -> easier to trigger again), who knows what exactly is the actual reason for the alert.