My O/S's are Ubuntu 18.04.3 and Zorin 15.0 and Pale Moon 28.7.0 64bit in a dual boot configuration.
Until about 6 months ago I was able to access the PC Financial/credit card (Canada) site easily. Now I receive the notice: "your browser is unsupported".
I have cleared the cache, cookies and temporary files that was suggested by PC Financial, to no avail.
This happens in both operating systems.
Is there a setting in about:config that I could change to rectify this situation?
Thanks in advance ....
Demas
Unsupported browser errors
Forum rules
This General Discussion board is meant for topics that are still relevant to Pale Moon, web browsers, browser tech, UXP applications, and related, but don't have a more fitting board available.
Please stick to the relevance of this forum here, which focuses on everything around the Pale Moon project and its user community. "Random" subjects don't belong here, and should be posted in the Off-Topic board.
This General Discussion board is meant for topics that are still relevant to Pale Moon, web browsers, browser tech, UXP applications, and related, but don't have a more fitting board available.
Please stick to the relevance of this forum here, which focuses on everything around the Pale Moon project and its user community. "Random" subjects don't belong here, and should be posted in the Off-Topic board.
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Night Wing
- Knows the dark side

- Posts: 5773
- Joined: 2011-10-03, 10:19
- Location: Piney Woods of Southeast Texas, USA
Re: Unsupported browser errors
Have you tried the newest linux Pale Moon 28.8.2 version to see if it solves your problem?
MX Linux 25.1 (Infinity) Xfce w/Pale Moon, Waterfox, Firefox
Linux Debian 13.4 (Trixie) Xfce w/Pale Moon, Waterfox, Firefox
Linux Debian 13.4 (Trixie) Xfce w/Pale Moon, Waterfox, Firefox
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Moonchild
- Project founder

- Posts: 38968
- Joined: 2011-08-28, 17:27
- Location: Sweden
Re: Unsupported browser errors
Also check under Preferences -> advanced -> compatibility to see if it's set to "Firefox compatibility" which the bank might want.
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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Easy_Rider
Re: Unsupported browser errors
Hi ...
I had already tried the 3 "compatibility" options and they did not alter anything .... But, I downloaded and installed Pale Moon 28.8.2 64bit and situation SOLVED!!
Thank you very much ....
Demas
I had already tried the 3 "compatibility" options and they did not alter anything .... But, I downloaded and installed Pale Moon 28.8.2 64bit and situation SOLVED!!
Thank you very much ....
Demas
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groundhog2
- Fanatic

- Posts: 153
- Joined: 2012-08-30, 04:22
- Location: USA
Re: Unsupported browser errors
Some websites I use on a daily basis have started throwing up "unsupported browser" errors, and they cannot be skipped or avoided. I am using Firefox Compatibility. Switching to Gecko Compatibility solves it. Is there any way to set this on a per-site basis, since using Gecko seems to break others?
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Moonchild
- Project founder

- Posts: 38968
- Joined: 2011-08-28, 17:27
- Location: Sweden
Re: Unsupported browser errors
Yes, this is why we have "Site-specific user-agent overrides"groundhog2 wrote: ↑2020-02-04, 17:48Is there any way to set this on a per-site basis, since using Gecko seems to break others?
You can create an override for any site/domain by creating a preference "general.useragent.override.example.com" and filling it with the exact user-agent you want to send to that site.
(replace example.com with the exact name of the domain). See the presets already there to have a hint as to how to do this
"There is no point in arguing with an idiot, because then you're both idiots." - Anonymous
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite
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groundhog2
- Fanatic

- Posts: 153
- Joined: 2012-08-30, 04:22
- Location: USA
Re: Unsupported browser errors
Ah excellent, I think that worked! I forgot you can just create them, I thought they were coded in.