Reload still does not work, for me... Topic is solved

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Rickkins
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Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 13:31

Neither my reload button, nor via 'right click'.

I can get a reload via right click on the tab in question, and "reload tab".
Last edited by Moonchild on 2018-07-21, 14:00, edited 1 time in total.

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Moonchild
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Re: Reload still does not work, for me...

Unread post by Moonchild » 2018-07-21, 13:59

Please provide troubleshooting information (from the help menu)
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
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Rickkins
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Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 14:03

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Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSSL
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSUTIL
Expected minimum version: 3.36.4
Version in use: 3.36.4
Last edited by Moonchild on 2018-07-21, 16:39, edited 1 time in total.
Reason: Use HIDE tags, plox.

doofy
Astronaut
Astronaut
Posts: 650
Joined: 2017-08-14, 23:43

Re: Reload still does not work, for me...

Unread post by doofy » 2018-07-21, 14:15

Does it work in safe mode and/or F5?

Rickkins
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Posts: 339
Joined: 2014-05-14, 19:04

Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 14:22

doofy wrote:Does it work in safe mode and/or F5?
Last time I tried safe mode it took me some time to get things back to normal, so I am not inclined to try that route...

Clicking F5 does not work either.

User avatar
therube
Board Warrior
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Posts: 1648
Joined: 2018-06-08, 17:02

Re: Reload still does not work, for me...

Unread post by therube » 2018-07-21, 14:33

nor via 'right click'
What does right-click show?

I'll note that you seem to have many extensions that would appear to have duplicated functionality - even if some are disabled.


Make a copy of your Profile, then open that copy up in Safe Mode & test.
Or open your current copy in Safe Mode & test, then restore from the backup copy.
Last edited by therube on 2018-07-21, 14:35, edited 1 time in total.

doofy
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Posts: 650
Joined: 2017-08-14, 23:43

Re: Reload still does not work, for me...

Unread post by doofy » 2018-07-21, 14:37

Rickkins wrote:Last time I tried safe mode it took me some time to get things back to normal, so I am not inclined to try that route...
If you don't trust your browser to go into safe mode and back without serious hassle, that suggests a deeper problem than the loss of some reload functionality.

I'd view that as new profile time.

In the meantime, I suggest you try some of the reload options available in TMP. For example - here, double clicking reloads a tab, as does hitting "v".

Rickkins
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Posts: 339
Joined: 2014-05-14, 19:04

Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 14:40

doofy wrote:
Rickkins wrote:Last time I tried safe mode it took me some time to get things back to normal, so I am not inclined to try that route...
If you don't trust your browser to go into safe mode and back without serious hassle, that suggests a deeper problem than the loss of some reload functionality.

I'd view that as new profile time.

In the meantime, I suggest you try some of the reload options available in TMP. For example - here, double clicking reloads a tab, as does hitting "v".
Thing is, previous version of this very same browser works flawlessly, as do all other browsers. Scrapping the whole thing and starting from scratch is simply not on.

Thanks.

Rickkins
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Posts: 339
Joined: 2014-05-14, 19:04

Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 14:42

therube wrote:
nor via 'right click'
What does right-click show?

I'll note that you seem to have many extensions that would appear to have duplicated functionality - even if some are disabled.


Make a copy of your Profile, then open that copy up in Safe Mode & test.
Or open your current copy in Safe Mode & test, then restore from the backup copy.
Right click shows the appropriate box, with all the correct choices, including "reload".

Clicking on reload just doesn't do anything...

doofy
Astronaut
Astronaut
Posts: 650
Joined: 2017-08-14, 23:43

Re: Reload still does not work, for me...

Unread post by doofy » 2018-07-21, 14:48

Rickkins wrote:Thing is, previous version of this very same browser works flawlessly, as do all other browsers. Scrapping the whole thing and starting from scratch is simply not on.
Am I correct in thinking you recently installed PM28 over the top of PM27?

Rickkins
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Posts: 339
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Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 15:35

doofy wrote:
Rickkins wrote:Thing is, previous version of this very same browser works flawlessly, as do all other browsers. Scrapping the whole thing and starting from scratch is simply not on.
Am I correct in thinking you recently installed PM28 over the top of PM27?
Yes.

doofy
Astronaut
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Posts: 650
Joined: 2017-08-14, 23:43

Re: Reload still does not work, for me...

Unread post by doofy » 2018-07-21, 16:23

Rickkins wrote:
doofy wrote:
Rickkins wrote:Thing is, previous version of this very same browser works flawlessly, as do all other browsers. Scrapping the whole thing and starting from scratch is simply not on.
Am I correct in thinking you recently installed PM28 over the top of PM27?
Yes.
And it's possible you ignored the recommendation to back up your profile before doing so.

You've hosed your browser.

First by installing a load of addons that might conflict with each other; second by taking the one way street to PM28, which warns of possible data loss. (To which I'd add: unexpected consequences).

Did you follow up on my earlier suggestion to try to enable reload functionality through TMP?

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Moonchild
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Re: Reload still does not work, for me...

Unread post by Moonchild » 2018-07-21, 16:44

Upgrading a profile from 27 to 28 is fine. You just can't go back once you do without data loss.

However, the extensions listed could VERY WELL be cause of the problems here.
Starting in Safe Mode and verifying if the problem still exists there is an essential step to determine whether it's a browser issue or an interop issue. If you're not willing to do that, then this is where my support ends.
If restarting after using Safe Mode is problematic, then there is a definite pointer to one or more extensions not being compatible and/or profile data being corrupt. A new profile is recommended in that case.
Last edited by Moonchild on 2018-07-24, 14:44, edited 1 time in total.
Reason: Typo
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Rickkins
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Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-21, 17:05

Tried safe mode, problem disappeared. Restarted and browser returned to normal, which is a vast improvement over last time I tried that, some years ago.

Removed all extensions no longer in use, still no joy.

Some further info.

Ryzen 7 -2700
Gigabyte x470 ultra gaming
Samsung SSD 960 EVO 500GB
16GB Ram
Win10 LTSB 2016

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GPU #1
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user.js Preferences
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Your profile folder contains a user.js file, which includes preferences that were not created by Pale Moon.

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Last edited by Rickkins on 2018-07-21, 17:10, edited 1 time in total.

User avatar
therube
Board Warrior
Board Warrior
Posts: 1648
Joined: 2018-06-08, 17:02

Re: Reload still does not work, for me...

Unread post by therube » 2018-07-21, 17:11

The see if its one of the extensions still in use, http://kb.mozillazine.org/Standard_diag ... ion_issues.

Rickkins
Lunatic
Lunatic
Posts: 339
Joined: 2014-05-14, 19:04

Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-24, 13:53

therube wrote:The see if its one of the extensions still in use, http://kb.mozillazine.org/Standard_diag ... ion_issues.
Thanks.

I got around to trying this today, and straight off it worked, in the sense that after disabling all extensions with the "red" dot beside them the issue went away. I assume that re-enabling them one by one should narrow it down.

Thanks again...

Rickkins
Lunatic
Lunatic
Posts: 339
Joined: 2014-05-14, 19:04

Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-24, 14:08

And I found it. Turns out the culprit was IETAB 4.0.20130422.1

Thanks again, and now I can switch to the new version.

Appreciate the help....

Rickkins
Lunatic
Lunatic
Posts: 339
Joined: 2014-05-14, 19:04

Re: Reload still does not work, for me...

Unread post by Rickkins » 2018-07-24, 14:40

Removed ietab and replaced it with "open with", found on the adons page and it works like a charm...

https://addons.palemoon.org/extensions/

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