Don't load preferences Topic is solved

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arteze
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Don't load preferences

Unread post by arteze » 2021-10-21, 21:32

Don't load preferences

System: Linux Slackware LxPupSc64
Version: 2021.09.27

URL: about:preferences
Error:

Code: Select all

The address isn’t valid

The URL is not valid and cannot be loaded.

    Web addresses are usually written like http://www.example.com/
    Make sure that you’re using forward slashes (i.e. /).

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Moonchild
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Re: Don't load preferences

Unread post by Moonchild » 2021-10-22, 06:33

Works for me. Make sure you're not making any typing mistakes.
For convenience, I suggest you use the entry from the menu, instead.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 10:39

Is there any way to trace the error to see exactly where it is produced?

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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 11:48

In version 2018.03.21 works correctly.

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Re: Don't load preferences

Unread post by Moonchild » 2021-10-22, 12:31

We don't support 3 year old versions.
Check if it still occurs in the browser's Safe Mode or with all add-ons disabled.
Also, please include the output of help -> troubleshooting information.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

New Tobin Paradigm

Re: Don't load preferences

Unread post by New Tobin Paradigm » 2021-10-22, 13:42

Put it inside a [ code ] tag please.

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 18:08

This is my Troubleshooting:

Code: Select all

Application Basics
------------------

Name: Basilisk
Version: 52.9.2021.09.27 (64-bit)
Build ID: 20210927120307
Update Channel: release
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Goanna/4.8 Firefox/68.0 Basilisk/20210927
OS: Linux 5.7.2-lxpup64
Safe Mode: false

Extensions
----------

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics card because of unresolved driver issues.
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_OML_swap_method GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read
WebGL 1 Driver Renderer: VMware, Inc. -- llvmpipe (LLVM 6.0, 128 bits)
WebGL 1 Driver Version: 3.0 Mesa 18.0.0-rc5
WebGL 1 Driver Extensions: GL_AMD_conservative_depth GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_APPLE_packed_pixels GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compressed_texture_pixel_storage GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_robustness GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_objects GL_ARB_shader_stencil_export GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_window_pos GL_ATI_blend_equation_separate GL_ATI_draw_buffers GL_ATI_fragment_shader GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_copy_texture GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_gpu_program_parameters GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_subtexture GL_EXT_texture GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_IBM_multimode_draw_arrays GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_INGR_blend_func_separate GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_MESA_window_pos GL_MESA_ycbcr_texture GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_packed_depth_stencil GL_NV_primitive_restart GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_NV_texture_rectangle GL_OES_EGL_image GL_OES_read_format GL_S3_s3tc GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_import_context GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_MESA_copy_sub_buffer GLX_MESA_query_renderer GLX_OML_swap_method GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read
WebGL 2 Driver Renderer: VMware, Inc. -- llvmpipe (LLVM 6.0, 128 bits)
WebGL 2 Driver Version: 3.3 (Core Profile) Mesa 18.0.0-rc5
WebGL 2 Driver Extensions: GL_AMD_conservative_depth GL_AMD_draw_buffers_blend GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_robustness GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_objects GL_ARB_shader_stencil_export GL_ARB_shader_subroutine GL_ARB_shader_texture_lod GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_ATI_texture_mirror_once GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_sRGB GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_shader_integer_mix GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_integer GL_EXT_texture_mirror_clamp GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_IBM_multimode_draw_arrays GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_MESA_pack_invert GL_MESA_shader_integer_functions GL_MESA_texture_signed_rgba GL_MESA_ycbcr_texture GL_NV_conditional_render GL_NV_depth_clamp GL_NV_packed_depth_stencil GL_OES_EGL_image GL_S3_s3tc
WebGL 2 Extensions: EXT_color_buffer_float EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: No
Audio Backend: alsa
GPU #1
Active: Yes
Description: VMware, Inc. -- llvmpipe (LLVM 6.0, 128 bits)
Vendor ID: VMware, Inc.
Device ID: llvmpipe (LLVM 6.0, 128 bits)
Driver Version: 3.0 Mesa 18.0.0-rc5

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
CairoUseXRender: 1
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled




Important Modified Preferences
------------------------------

browser.cache.disk.capacity: 51200
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 3
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20210927120307
browser.startup.homepage_override.buildID: 20210927120307
browser.startup.homepage_override.mstone: 4.8.3
browser.urlbar.daysBeforeHidingSuggestionsPrompt: 3
browser.urlbar.lastSuggestionsPromptDate: 20211022
extensions.lastAppVersion: 52.9.2021.09.27
media.gmp-gmpopenh264.lastUpdate: 1634925774
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20210927120307
media.gmp-manager.lastCheck: 1634925805
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.history.expiration.transient_current_max_pages: 8948
plugin.disable_full_page_plugin_for_types: application/pdf

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.25
Version in use: 4.25

NSS
Expected minimum version: 3.52.2
Version in use: 3.52.2

NSSSMIME
Expected minimum version: 3.52.2
Version in use: 3.52.2

NSSSSL
Expected minimum version: 3.52.2
Version in use: 3.52.2

NSSUTIL
Expected minimum version: 3.52.2
Version in use: 3.52.2

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Moonchild
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Re: Don't load preferences

Unread post by Moonchild » 2021-10-22, 18:21

At first glance I see no issues in your troubleshooting information. I half-expected you to be using a bunch of extensions that might cause this problem.

Have you tried restarting the browser in Safe Mode and seeing if that improves things?

The error is strange since about: is internal and would not change depending on OS. I'm assuming you did not build from source and this is the official browser from the Pale Moon website; correct me if I'm wrong.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 18:35

Sorry, i speak spanish... i can post in Spanish thread?

I don't have addons. When i installed addons, have problems and when run, are removed.

I get this error:

Code: Select all

console.error: CustomizableUI: 
  Message: [Exception... "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIWebNavigation.loadURIWithOptions]"  nsresult: "0x804b000a (NS_ERROR_MALFORMED_URI)"  location: "JS frame :: chrome://browser/content/browser.js :: _loadURIWithFlags :: line 1300"  data: no]
  Stack:
    _loadURIWithFlags@chrome://browser/content/browser.js:1300:7
loadURIWithFlags@chrome://browser/content/tabbrowser.xml:7139:13
loadURI/<@chrome://global/content/bindings/browser.xml:110:15
_wrapURIChangeCall@chrome://global/content/bindings/browser.xml:42:15
loadURI@chrome://global/content/bindings/browser.xml:109:13
switchIfURIInWindow@chrome://browser/content/browser.js:7813:11
switchToTabHavingURI@chrome://browser/content/browser.js:7829:26
openPreferences@chrome://browser/content/utilityOverlay.js:676:16
onCommand@resource:///modules/CustomizableWidgets.jsm:844:5
handleWidgetCommand@resource:///modules/CustomizableUI.jsm:1456:11

WebGL(0x7ff006502800)::ForceLoseContext
WebGL(0x7ff014d23000)::ForceLoseContext

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Moonchild
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Re: Don't load preferences

Unread post by Moonchild » 2021-10-22, 20:33

At this point I recommend you try to refresh Basilisk.
In help -> troubleshooting information, click the button "Refresh Basilisk" and then click the "Refresh basilisk" button.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 20:46

Using the refresh did not solve the problem, but I solved it... I leave the solution in case someone happens to him the same...

I just had to eliminate a manifest,

./browser/components/components.manifest

Upon restarting the browser, the mafiest was created again and with that the preferences already work.

New Tobin Paradigm

Re: Don't load preferences

Unread post by New Tobin Paradigm » 2021-10-22, 21:43

So you are manipulating application files and want support?

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 23:32

That was the way I found to solve the problem.

If something similar happens to me, I have no way to trace the error.

New Tobin Paradigm

Re: Don't load preferences

Unread post by New Tobin Paradigm » 2021-10-22, 23:50

Welp, you aren't entitled to support then.

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-22, 23:57

I'm sorry, next time I'll ask for support with the original files.

I thought it was allowed.

New Tobin Paradigm

Re: Don't load preferences

Unread post by New Tobin Paradigm » 2021-10-23, 00:15

arteze wrote:
2021-10-22, 23:57
I thought it was allowed.
Based on what?

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-23, 00:26

Actually, I did not know that the forum was specifically for your support, I thought it was just a forum about the browser.

But, I assumed that it could serve something if I would report the error.

Actually, I was looking for some way to debug it, if similar errors occur, I could solve it myself.

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Re: Don't load preferences

Unread post by Moonchild » 2021-10-23, 07:14

If you manipulate the browser program files then weird things can happen that are completely out of scope. Asking us or anyone else about strange results because of it will just be wasting people's time.
What you did to solve it was not a "logical step" in any way, shape or form.
Next time you run into something like this (and I recommend you do this now anyway) is to completely uninstall Basilisk, clean any leftover files from the application location where you installed it) and reinstall the program fresh from the latest installer/archive. This would, by the way, have been my next suggestion anyway.
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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arteze
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Re: Don't load preferences

Unread post by arteze » 2021-10-23, 12:35

Thank you, I'll have it in mind.

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