Install button disappears on 'Get Flash' Page on Tycho Topic is solved

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Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-13, 01:58

I'm not sure if this is a Tycho issue or not. On both my wife's computer and my son's computer, both with Tycho and Windows 8.1, on Adobe's "get flash" page, the yellow "Install Now" button appears for a split second, then disappears. I was able to install the latest flash on my wife's computer via Firefox which does not have this issue. But there's no way to install it on my son's computer as his doesn't have FF installed.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by Moonchild » 2016-10-13, 07:54

It disappears temporarily while it loads the "additional special offers" in the center pane, then the button is restored. I'm sure that's by design on Adobe's site to not offer installation if people block these installer ads.
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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-13, 20:15

I've totally disabled NoScript and add blocker. The install button still disappears, and doesn't come back.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by Moonchild » 2016-10-13, 20:29

Have you also cleared your cache after doing that?
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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-13, 21:58

Cleared cache and cookies. Still doesn't work.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by Moonchild » 2016-10-13, 23:51

I don't know what to say. it works for me.
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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-14, 01:39

So is there anything else that I could do? Something is definitely wrong, it's happening on two different computers.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-17, 02:56

Just occurred to me to try using Compatibility mode. The problem goes away by using either Firefox mode or Gecko mode.

[I would like to mark this thread as solved, but to me this is more of a work-around than actually solving the problem.]

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by New Tobin Paradigm » 2016-10-17, 03:31

I think you are confused.. Compatibility Mode (as it was as a single checkbox) (as in non-native UA) is Compatibility Mode in tycho if either Gecko or FIrefox UA is selected. When set to native it uses a purely and proper Pale Moon user agent that would be the same as unchecking the tick box in v26.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-17, 05:22

No, I'm not confused (maybe I worded my post wrong?). On both of these computers Pale Moon was set at "Native," which resulted in the mentioned problem. But when changed to either Firefox or Gecko, the problem goes away and Flash is able to be downloaded via the yellow download button.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by New Tobin Paradigm » 2016-10-17, 05:52

So what you are saying is Adobe needs a Site Specific User Agent Override. k

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by Moonchild » 2016-10-17, 09:49

Well, we do have "Gecko compatibility" be the default for a reason -- we've seen not having a Gecko/xxx slice breaks a number of websites.

Also, Tobin, you're mistaken: "Native" would be alike having the checkbox unticked AND having set "general.useragent.compatMode.gecko" to "false" (not the default) in v26.
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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-17, 13:46

Moonchild wrote:
"Native" would be alike having the checkbox unticked AND having set "general.useragent.compatMode.gecko" to "false" (not the default) in v26.
So in Tycho having it set to "Gecko" mode is equal to the way things are set in version 26? I didn't know that.

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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by Moonchild » 2016-10-17, 21:57

helloimustbegoing wrote:
Moonchild wrote:
"Native" would be alike having the checkbox unticked AND having set "general.useragent.compatMode.gecko" to "false" (not the default) in v26.
So in Tycho having it set to "Gecko" mode is equal to the way things are set in version 26? I didn't know that.
To sum it up:

v27 "Firefox Compatibility" mode: Like v26 with Firefox Compatibility mode checked
v27 "Gecko compatibility" mode: Like v26 with Firefox Compatibility mode unchecked
v27 "Native" mode: Like v26 with Firefox Compatibility mode unchecked and general.useragent.compatMode.gecko set to false
"Sometimes, the best way to get what you want is to be a good person." -- Louis Rossmann
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
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Re: Install button disappears on 'Get Flash' Page on Tycho

Unread post by ron_1 » 2016-10-17, 23:36

Set these 2 computers with Tycho back to the default "Gecko mode." Will mark now as solved.