Sync doesn't work. Seems unable to synchronize bookmarks.

Anything to do with the Pale Moon Sync service.

Moderator: satrow

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ivanagui2
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Joined: Sat, 15 Sep 2018, 08:40

Sync doesn't work. Seems unable to synchronize bookmarks.

Unread postby ivanagui2 » Sat, 15 Sep 2018, 08:52

Sync doesn't work. Seems unable to synchronize bookmarks. Attached is the Sync log. My Pale Moon info is:

Name Pale Moon
Version 28.0.1 (32-bit)
Build ID 20180830151619
Update History
Update Channel release
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.9) Gecko/20100101 Goanna/4.1 Firefox/52.9 PaleMoon/28.0.1
OS Windows_NT 6.3
Attachments
error-sync-1537000957876.txt
(40.83 KiB) Downloaded 5 times

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Moonchild
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Re: Sync doesn't work. Seems unable to synchronize bookmarks.

Unread postby Moonchild » Sat, 15 Sep 2018, 15:25

1537000704326 Sync.Engine.Bookmarks INFO 140405 outgoing items pre-reconciliation
1537000704328 Sync.Engine.Bookmarks DEBUG Bookmarks backup starting.

You seem to have a hell of a lot of bookmarks ;P

1537000788696 Sync.Service INFO Starting sync at 2018-09-15 10:39:48
1537000788696 Sync.Service DEBUG Exception calling anonymous function: Could not acquire lock. Label: "service.js: sync".
1537000788696 Sync.Service INFO Cannot start sync: already syncing?


Seems like sync is unable to acquire a lock on the bookmark items it needs to synchronize. Are you having extensions installed that manipulate bookmarks that might lock the database?
Improving Mozilla code: You know you're on the right track with code changes when you spend the majority of your time deleting code.

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ivanagui2
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Posts: 3
Joined: Sat, 15 Sep 2018, 08:40

Re: Sync doesn't work. Seems unable to synchronize bookmarks.

Unread postby ivanagui2 » Sat, 15 Sep 2018, 17:59

I don't have that many bookmarks. Only all the ones I've been able to accumulate since 2008... Which include Internet Explorer favorites since 2007. :D

Now I only have these extensions installed:

Adblock Latitude 5.0.1 true adblocklatitude@addons.palemoon.org
MozArchiver 2.0.0 true mozarchiver@lootyhoof-pm
Last edited by ivanagui2 on Sat, 15 Sep 2018, 18:00, edited 1 time in total.

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ivanagui2
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Posts: 3
Joined: Sat, 15 Sep 2018, 08:40

Re: Sync doesn't work. Seems unable to synchronize bookmarks.

Unread postby ivanagui2 » Sat, 15 Sep 2018, 19:57

Help -> Troubleshooting information (I deactivated the bookmarks synchronization because Pale Moon kept trying without success):
Application Basics
------------------

Name: Pale Moon
Version: 28.0.1 (32-bit)
Build ID: 20180830151619
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.9) Gecko/20100101 Goanna/4.1 Firefox/52.9 PaleMoon/28.0.1
OS: Windows_NT 6.3
Multiprocess Windows: 0/2 (Disabled)
Safe Mode: false

Extensions
----------

Name: Adblock Latitude
Version: 5.0.1
Enabled: true
ID: adblocklatitude@addons.palemoon.org

Name: MozArchiver
Version: 2.0.0
Enabled: true
ID: mozarchiver@lootyhoof-pm

Graphics
--------

Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008e3e) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 730 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008e3e) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 730 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: Yes; D3D11 blacklisted with DLL nvwgf2um.dll (9.18.13.4788); Using D3D9 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (6.3.9600.18696)
GPU #1
Active: Yes
Description: NVIDIA GeForce GT 730
Vendor ID: 0x10de
Device ID: 0x1287
Driver Version: 9.18.13.4788
Driver Date: 3-13-2015
Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Subsys ID: 36931458
RAM: 2048

Diagnostics
ClearType Parameters: Gamma: 2,2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 50
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2,2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 50





Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20180830151619
browser.startup.homepage_override.mstone: 4.1.4
browser.tabs.onTop: true
extensions.lastAppVersion: 28.0.1
gfx.crash-guard.d3d11layers.appVersion: 28.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1287
gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4788
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
media.benchmark.vp9.fps: 140
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1536725295
places.history.expiration.transient_current_max_pages: 93266
plugin.state.npvlc: 0
plugins.load_appdir_plugins: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_bgcolor: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_bgimages: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_duplex: -437918235
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_bottom: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_left: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_right: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_top: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_evenpages: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_footercenter:
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_footerleft: &PT
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_footerright: &D
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_headercenter:
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_headerleft: &T
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_headerright: &U
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_in_color: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_bottom: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_left: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_right: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_top: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_oddpages: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_orientation: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_page_delay: 50
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_data: 9
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_height: 297,00
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_name:
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_size_unit: 1
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_width: 210,00
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_resolution: 600
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_reversed: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_scaling: 1,00
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_shrink_to_fit: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_to_file: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_bottom: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_left: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_right: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_top: 0
print.printer_Brother_DCP-J552DW.print_bgcolor: false
print.printer_Brother_DCP-J552DW.print_bgimages: false
print.printer_Brother_DCP-J552DW.print_duplex: -437918235
print.printer_Brother_DCP-J552DW.print_edge_bottom: 0
print.printer_Brother_DCP-J552DW.print_edge_left: 0
print.printer_Brother_DCP-J552DW.print_edge_right: 0
print.printer_Brother_DCP-J552DW.print_edge_top: 0
print.printer_Brother_DCP-J552DW.print_evenpages: true
print.printer_Brother_DCP-J552DW.print_footercenter:
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print.printer_Brother_DCP-J552DW.print_footerright: &D
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print.printer_Brother_DCP-J552DW.print_margin_bottom: 0.5
print.printer_Brother_DCP-J552DW.print_margin_left: 0.5
print.printer_Brother_DCP-J552DW.print_margin_right: 0.5
print.printer_Brother_DCP-J552DW.print_margin_top: 0.5
print.printer_Brother_DCP-J552DW.print_oddpages: true
print.printer_Brother_DCP-J552DW.print_orientation: 0
print.printer_Brother_DCP-J552DW.print_page_delay: 50
print.printer_Brother_DCP-J552DW.print_paper_data: 9
print.printer_Brother_DCP-J552DW.print_paper_height: 297,00
print.printer_Brother_DCP-J552DW.print_paper_name:
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print.printer_Brother_DCP-J552DW.print_paper_width: 210,00
print.printer_Brother_DCP-J552DW.print_resolution: 600
print.printer_Brother_DCP-J552DW.print_reversed: false
print.printer_Brother_DCP-J552DW.print_scaling: 1,00
print.printer_Brother_DCP-J552DW.print_shrink_to_fit: true
print.printer_Brother_DCP-J552DW.print_to_file: false
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print.printer_Brother_DCP-J552DW.print_unwriteable_margin_left: 0
print.printer_Brother_DCP-J552DW.print_unwriteable_margin_right: 0
print.printer_Brother_DCP-J552DW.print_unwriteable_margin_top: 0
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print.printer_PDFCreator.print_bgimages: false
print.printer_PDFCreator.print_duplex: -437918235
print.printer_PDFCreator.print_edge_bottom: 0
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print.printer_PDFCreator.print_edge_right: 0
print.printer_PDFCreator.print_edge_top: 0
print.printer_PDFCreator.print_evenpages: true
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print.printer_PDFCreator.print_footerleft: &PT
print.printer_PDFCreator.print_footerright: &D
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print.printer_PDFCreator.print_headerleft: &T
print.printer_PDFCreator.print_headerright: &U
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print.printer_PDFCreator.print_margin_bottom: 0.5
print.printer_PDFCreator.print_margin_left: 0.5
print.printer_PDFCreator.print_margin_right: 0.5
print.printer_PDFCreator.print_margin_top: 0.5
print.printer_PDFCreator.print_oddpages: true
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print.printer_PDFCreator.print_page_delay: 50
print.printer_PDFCreator.print_paper_data: -1
print.printer_PDFCreator.print_paper_height: 297,00
print.printer_PDFCreator.print_paper_name:
print.printer_PDFCreator.print_paper_size_unit: 1
print.printer_PDFCreator.print_paper_width: 210,00
print.printer_PDFCreator.print_resolution: 600
print.printer_PDFCreator.print_reversed: false
print.printer_PDFCreator.print_scaling: 1,00
print.printer_PDFCreator.print_shrink_to_fit: true
print.printer_PDFCreator.print_to_file: false
print.printer_PDFCreator.print_unwriteable_margin_bottom: 0
print.printer_PDFCreator.print_unwriteable_margin_left: 0
print.printer_PDFCreator.print_unwriteable_margin_right: 0
print.printer_PDFCreator.print_unwriteable_margin_top: 0
privacy.cpd.cookies: false
privacy.cpd.downloads: false
privacy.cpd.formdata: false
privacy.cpd.history: false
privacy.cpd.sessions: false
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
privacy.sanitize.timeSpan: 0
security.ssl3.rsa_des_ede3_sha: true
services.sync.declinedEngines: bookmarks
services.sync.engine.addons: false
services.sync.engine.bookmarks: false
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1536999595
services.sync.lastSync: Sat Sep 15 2018 11:58:53 GMT+0200
services.sync.numClients: 2
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1535297944
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.19
Version in use: 4.19

NSS
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSMIME
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSSL
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSUTIL
Expected minimum version: 3.36.4
Version in use: 3.36.4


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