Sync doesn't work. Seems unable to synchronize bookmarks.

Anything to do with the Pale Moon Sync service.
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ivanagui2
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Posts: 11
Joined: 2018-09-15, 08:40

Sync doesn't work. Seems unable to synchronize bookmarks.

Post by ivanagui2 » 2018-09-15, 08:52

Sync doesn't work. Seems unable to synchronize bookmarks. Attached is the Sync log. My Pale Moon info is:

Name Pale Moon
Version 28.0.1 (32-bit)
Build ID 20180830151619
Update History
Update Channel release
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.9) Gecko/20100101 Goanna/4.1 Firefox/52.9 PaleMoon/28.0.1
OS Windows_NT 6.3
Attachments
error-sync-1537000957876.txt
(40.83 KiB) Downloaded 11 times

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Re: Sync doesn't work. Seems unable to synchronize bookmarks.

Post by Moonchild » 2018-09-15, 15:25

1537000704326 Sync.Engine.Bookmarks INFO 140405 outgoing items pre-reconciliation
1537000704328 Sync.Engine.Bookmarks DEBUG Bookmarks backup starting.
You seem to have a hell of a lot of bookmarks ;P
1537000788696 Sync.Service INFO Starting sync at 2018-09-15 10:39:48
1537000788696 Sync.Service DEBUG Exception calling anonymous function: Could not acquire lock. Label: "service.js: sync".
1537000788696 Sync.Service INFO Cannot start sync: already syncing?
Seems like sync is unable to acquire a lock on the bookmark items it needs to synchronize. Are you having extensions installed that manipulate bookmarks that might lock the database?
"There will be times when the position you advocate, no matter how well framed and supported, will not be accepted by the public simply because you are who you are." -- Merrill Rose
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ivanagui2
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Posts: 11
Joined: 2018-09-15, 08:40

Re: Sync doesn't work. Seems unable to synchronize bookmarks.

Post by ivanagui2 » 2018-09-15, 17:59

I don't have that many bookmarks. Only all the ones I've been able to accumulate since 2008... Which include Internet Explorer favorites since 2007. :D

Now I only have these extensions installed:

Adblock Latitude 5.0.1 true adblocklatitude@addons.palemoon.org
MozArchiver 2.0.0 true mozarchiver@lootyhoof-pm
Last edited by ivanagui2 on 2018-09-15, 18:00, edited 1 time in total.

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ivanagui2
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Posts: 11
Joined: 2018-09-15, 08:40

Re: Sync doesn't work. Seems unable to synchronize bookmarks.

Post by ivanagui2 » 2018-09-15, 19:57

Help -> Troubleshooting information (I deactivated the bookmarks synchronization because Pale Moon kept trying without success):
Application Basics
------------------

Name: Pale Moon
Version: 28.0.1 (32-bit)
Build ID: 20180830151619
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:52.9) Gecko/20100101 Goanna/4.1 Firefox/52.9 PaleMoon/28.0.1
OS: Windows_NT 6.3
Multiprocess Windows: 0/2 (Disabled)
Safe Mode: false

Extensions
----------

Name: Adblock Latitude
Version: 5.0.1
Enabled: true
ID: adblocklatitude@addons.palemoon.org

Name: MozArchiver
Version: 2.0.0
Enabled: true
ID: mozarchiver@lootyhoof-pm

Graphics
--------

Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008e3e) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 1 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 730 Direct3D11 vs_5_0 ps_5_0)
WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.)
WebGL 1 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000008e3e) EGL_VERSION: 1.4 (ANGLE 2.1.0.) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
WebGL 2 Driver Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 730 Direct3D11 vs_5_0 ps_5_0)
WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.)
WebGL 2 Driver Extensions: GL_OES_element_index_uint GL_OES_packed_depth_stencil GL_OES_get_program_binary GL_OES_rgb8_rgba8 GL_EXT_texture_format_BGRA8888 GL_EXT_read_format_bgra GL_NV_pixel_buffer_object GL_OES_mapbuffer GL_EXT_map_buffer_range GL_EXT_color_buffer_half_float GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_float GL_OES_texture_float_linear GL_EXT_texture_rg GL_EXT_texture_compression_dxt1 GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_OES_compressed_ETC1_RGB8_texture GL_EXT_sRGB GL_ANGLE_depth_texture GL_OES_depth32 GL_EXT_texture_storage GL_OES_texture_npot GL_EXT_draw_buffers GL_EXT_texture_filter_anisotropic GL_EXT_occlusion_query_boolean GL_NV_fence GL_EXT_disjoint_timer_query GL_EXT_robustness GL_EXT_blend_minmax GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_pack_reverse_row_order GL_OES_standard_derivatives GL_EXT_shader_texture_lod GL_EXT_frag_depth GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_EXT_discard_framebuffer GL_EXT_debug_marker GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_NV_EGL_stream_consumer_external GL_EXT_unpack_subimage GL_NV_pack_subimage GL_EXT_color_buffer_float GL_OES_vertex_array_object GL_KHR_debug GL_ANGLE_lossy_etc_decode GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_sync_query GL_CHROMIUM_copy_texture GL_EXT_texture_norm16
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: Yes; D3D11 blacklisted with DLL nvwgf2um.dll (9.18.13.4788); Using D3D9 API
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (6.3.9600.18696)
GPU #1
Active: Yes
Description: NVIDIA GeForce GT 730
Vendor ID: 0x10de
Device ID: 0x1287
Driver Version: 9.18.13.4788
Driver Date: 3-13-2015
Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Subsys ID: 36931458
RAM: 2048

Diagnostics
ClearType Parameters: Gamma: 2,2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 50
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
ClearType Parameters: Gamma: 2,2 Pixel Structure: BGR ClearType Level: 100 Enhanced Contrast: 50





Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.search.useDBForOrder: true
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20180830151619
browser.startup.homepage_override.mstone: 4.1.4
browser.tabs.onTop: true
extensions.lastAppVersion: 28.0.1
gfx.crash-guard.d3d11layers.appVersion: 28.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1287
gfx.crash-guard.d3d11layers.driverVersion: 9.18.13.4788
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
media.benchmark.vp9.fps: 140
media.benchmark.vp9.versioncheck: 3
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1536725295
places.history.expiration.transient_current_max_pages: 93266
plugin.state.npvlc: 0
plugins.load_appdir_plugins: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_bgcolor: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_bgimages: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_duplex: -437918235
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_bottom: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_left: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_right: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_edge_top: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_evenpages: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_footercenter:
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print.printer_Brother_DCP-J552DW_Printer_(WSD).print_footerright: &D
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_headercenter:
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_headerleft: &T
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_headerright: &U
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_in_color: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_bottom: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_left: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_right: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_margin_top: 0.5
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_oddpages: true
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_orientation: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_page_delay: 50
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_data: 9
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_height: 297,00
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_name:
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_size_unit: 1
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_paper_width: 210,00
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_resolution: 600
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_reversed: false
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_scaling: 1,00
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_shrink_to_fit: true
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print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_left: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_right: 0
print.printer_Brother_DCP-J552DW_Printer_(WSD).print_unwriteable_margin_top: 0
print.printer_Brother_DCP-J552DW.print_bgcolor: false
print.printer_Brother_DCP-J552DW.print_bgimages: false
print.printer_Brother_DCP-J552DW.print_duplex: -437918235
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print.printer_Brother_DCP-J552DW.print_margin_right: 0.5
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print.printer_Brother_DCP-J552DW.print_page_delay: 50
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print.printer_Brother_DCP-J552DW.print_paper_height: 297,00
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print.printer_Brother_DCP-J552DW.print_paper_width: 210,00
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print.printer_Brother_DCP-J552DW.print_scaling: 1,00
print.printer_Brother_DCP-J552DW.print_shrink_to_fit: true
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print.printer_PDFCreator.print_margin_left: 0.5
print.printer_PDFCreator.print_margin_right: 0.5
print.printer_PDFCreator.print_margin_top: 0.5
print.printer_PDFCreator.print_oddpages: true
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print.printer_PDFCreator.print_paper_name:
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print.printer_PDFCreator.print_paper_width: 210,00
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print.printer_PDFCreator.print_reversed: false
print.printer_PDFCreator.print_scaling: 1,00
print.printer_PDFCreator.print_shrink_to_fit: true
print.printer_PDFCreator.print_to_file: false
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security.ssl3.rsa_des_ede3_sha: true
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services.sync.lastSync: Sat Sep 15 2018 11:58:53 GMT+0200
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storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1535297944
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences
----------------------------

Places Database
---------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 1

Library Versions
----------------

NSPR
Expected minimum version: 4.19
Version in use: 4.19

NSS
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSMIME
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSSSL
Expected minimum version: 3.36.4
Version in use: 3.36.4

NSSUTIL
Expected minimum version: 3.36.4
Version in use: 3.36.4

Locked