Can´t reset my password

tkrakas · Post by **tkrakas** » 2017-05-28, 08:58

I tried to use sync in my new laptop, but can´t remember my password and I don´t have another computer with me.
So how can I reset my password Pale Moon sync on this laptop?

Post by **Moonchild** » 2017-05-28, 14:14

It's currently not possible to change your password or reset it if you both forgot the password and don't have a synced computer available.
You'll have to either get access to the synced computer, or remember your password to link your laptop.

jelabarre59 · Post by **jelabarre59** » 2017-07-18, 20:38

It's currently not possible to change your password or reset it if you both forgot the password and don't have a synced computer available.
You'll have to either get access to the synced computer, or remember your password to link your laptop.

So is it possible for you to *DELETE* my old sync account so I can create a new one? I tried creating an account, and it says there's already one attached to that email.

Post by **Moonchild** » 2017-07-18, 23:33

Only manually, and only after confirmation via e-mail to prevent abuse.

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