new password

Anything to do with the Pale Moon Sync service.

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tobytommy
Moongazer
Moongazer
Posts: 7
Joined: Sun Jun 03, 2012 2:18 am
Location: USA

new password

Postby tobytommy » Thu Nov 24, 2016 4:03 am

Hello,
I forgot my password, when I go to reset or update to a new password. I get a message that the password was rejected.
Thank you,
Jeff

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dark_moon
Knows the dark side
Knows the dark side
Posts: 3711
Joined: Mon Jan 09, 2012 5:34 pm
Location: Germany

Re: new password

Postby dark_moon » Thu Nov 24, 2016 8:33 pm

From http://www.palemoon.org/sync/

Your account password is encrypted in the database (using bcrypt), and your synced data is unrecoverable without the recovery key that is in your possession. The server simply does not contain the information needed to decrypt your synced data.

Did you have your recovery key? Then you can restore all. If not, then your data are lost.
Happy Pale Moon x64 under Win7 x64 User
German translator for Pale Moon 15+ and Pale Moon Commander addon

HowTo create a new Pale Moon Profile & use the Safe Mode
My GPG Key: 0x01EAFE95

tobytommy
Moongazer
Moongazer
Posts: 7
Joined: Sun Jun 03, 2012 2:18 am
Location: USA

Re: new password

Postby tobytommy » Thu Nov 24, 2016 9:05 pm

Hello,
I have had the sync key for 7-9 years, maybe more. I had someone, maybe you explain to me what sync does on a IRC chat thing. I just have not had problems with losing programs or them not working to the GREAT WINDOWS 10 . Can you help if i have the sync key.
Thank You,
'Jeff

tobytommy
Moongazer
Moongazer
Posts: 7
Joined: Sun Jun 03, 2012 2:18 am
Location: USA

Re: new password

Postby tobytommy » Thu Nov 24, 2016 9:29 pm

Hello,
I believe in those days Pale moon and Firefox shared the same sync key and sync program.
Jeff


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