new password

Anything to do with the Pale Moon Sync service.

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tobytommy
Moongazer
Moongazer
Posts: 7
Joined: Sun, 03 Jun 2012, 02:18
Location: USA

new password

Unread postby tobytommy » Thu, 24 Nov 2016, 04:03

Hello,
I forgot my password, when I go to reset or update to a new password. I get a message that the password was rejected.
Thank you,
Jeff

dark_moon

Re: new password

Unread postby dark_moon » Thu, 24 Nov 2016, 20:33

From http://www.palemoon.org/sync/

Your account password is encrypted in the database (using bcrypt), and your synced data is unrecoverable without the recovery key that is in your possession. The server simply does not contain the information needed to decrypt your synced data.

Did you have your recovery key? Then you can restore all. If not, then your data are lost.

tobytommy
Moongazer
Moongazer
Posts: 7
Joined: Sun, 03 Jun 2012, 02:18
Location: USA

Re: new password

Unread postby tobytommy » Thu, 24 Nov 2016, 21:05

Hello,
I have had the sync key for 7-9 years, maybe more. I had someone, maybe you explain to me what sync does on a IRC chat thing. I just have not had problems with losing programs or them not working to the GREAT WINDOWS 10 . Can you help if i have the sync key.
Thank You,
'Jeff

tobytommy
Moongazer
Moongazer
Posts: 7
Joined: Sun, 03 Jun 2012, 02:18
Location: USA

Re: new password

Unread postby tobytommy » Thu, 24 Nov 2016, 21:29

Hello,
I believe in those days Pale moon and Firefox shared the same sync key and sync program.
Jeff


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