Can't sync more than 3 devices

Post by **moonbat** » 2015-12-09, 15:57

Posting here because I don't seem to have posting privileges in the Sync subforum.

I've gotten Palemoon sync set up successfully on 1 desktop, Android phone and tablet (3 in all). Now I'm trying to add my laptop as well, but am unable to. I've tried to add the laptop's PM installation to my phone, and to my desktop. In both cases when I enter the 3 codes, nothing happens, then the laptop simply shows a different set of 3 numbers. If I go the 'I don't have device' route and enter my sync key, it claims the key is invalid. What gives?

Post by **Moonchild** » 2015-12-09, 18:56

On your desktop, select "pair a device" -- on your laptop, select "set up sync" and then "I have an account" -- enter the code you are given on your laptop (12 characters) in your desktop Pale Moon, and that should be it!

I've also adjusted the forum permissions, they might not have been set up properly the first go around. I'll move this thread over there.

Post by **moonbat** » 2015-12-10, 05:42

I tried that the first time, on entering the code nothing happens for a few seconds, then the laptop simply displays a fresh set of codes!
And if I try the 'I don't have device with me' route and enter the sync key, it says the key is invalid.

Post by **Moonchild** » 2015-12-10, 18:50

Are you sure your Pale Moon versions are all up-to-date?

Post by **moonbat** » 2015-12-15, 09:16

Sorry for the late reply, but yes, I have the latest Android/Windows builds everywhere.

Post by **Moonchild** » 2015-12-15, 12:19

Sorry, this really is a bit of a headscratcher.
If the laptop displays new codes, then for some reason or another, the link-up and exchange of data would have given an error.
Is there anything in about:sync-log on your laptop from the time you tried it? The debug (error) logs can usually provide some insight.

Post by **moonbat** » 2015-12-16, 13:54

Okay, I tried again just now and have attached the log. Couldn't understand the error output..hope this helps.

Post by **Moonchild** » 2015-12-18, 16:14

Hmm.. it just shows a failure, nothing else. I'll have to see if the server log has any more information, when I have time to grab it.

Can you verify that the following preference is set to default (value shown)?

Code: Select all

services.sync.jpake.serverURL;https://keyserver.palemoon.net/

The other errors in the log are that you don't have a recovery key configured.

Post by **Moonchild** » 2015-12-18, 16:27

Hah!

Code: Select all

106.51.27.74 - - [16/Dec/2015:13:47:09 +0000] "PUT /m5vn HTTP/1.1" 200 2 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:40.0) Gecko/20100101 Firefox/40.0.2 Waterfox/40.0.2 OWASMIME/4.0500"

You're trying to sync Waterfox 40 with Pale Moon? That's not possible (or allowed by the ToS, for that matter).

Post by **moonbat** » 2016-01-17, 15:42

But I wasn't! This is a profile migrated over from Waterfox - could that be the problem?

Post by **Moonchild** » 2016-01-18, 00:32

I suggest you start with a fresh profile - no telling what Waterfox ended up putting in the profile if this is the useragent the sync client passes to the keyserver.

Post by **moonbat** » 2016-01-20, 11:13

Did that, after backing up the various SQLite databases from my old profile, so it's all good now

Thanks for being patient with this!

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Can't sync more than 3 devices

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