Resetting to a new password seemingly doesn't exist

Anything to do with the Pale Moon Sync service.
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Kxeon
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Posts: 33
Joined: 2024-05-09, 20:04

Resetting to a new password seemingly doesn't exist

Unread post by Kxeon » 2024-05-09, 20:25

Operating system: Garuda Linux
Browser version: 32.5.0
32-bit or 64-bit browser?: 64-bit
Problem URL: https://pmsync.palemoon.org/sync/index. ... word-reset, chrome://pippki/content/resetpassword.xul
Browser theme (if not default): Dark Moon
Installed add-ons: Home Styler
Installed plugins: (about:plugins):

If possible, please include the output of help->troubleshooting information (as text):
**Application Basics
------------------

Name: Pale Moon
Version: 32.5.0 (64-bit)
Build ID: 20231028023927
Update Channel: release
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:102.0) Gecko/20100101 Goanna/6.5 Firefox/102.0 PaleMoon/32.5.0
OS: Linux 6.8.9-zen1-1-zen
Safe Mode: false

Extensions
----------

Name: Home Styler
Version: 2.1.1
Enabled: true
ID: homestyle@lootyhoof-pm

Graphics
--------

Features
Compositing: Basic
GPU Accelerated Windows: 0/3 Basic (OMTC)
Asynchronous Pan/Zoom: none
WebGL 1 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_no_config_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_gl_interop GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 1 Driver Renderer: Intel -- Mesa Intel(R) HD Graphics 530 (SKL GT2)
WebGL 1 Driver Version: 4.6 (Compatibility Profile) Mesa 24.0.6-arch1.2
WebGL 1 Driver Extensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_framebuffer_sRGB GL_ARB_multitexture GL_EXT_framebuffer_sRGB GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_3DFX_texture_compression_FXT1 GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_copy_depth_to_color GL_NV_depth_clamp GL_NV_fog_distance GL_NV_half_float GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap 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GL_NV_compute_shader_derivatives GL_EXT_EGL_sync GL_EXT_demote_to_helper_invocation GL_NV_ES1_1_compatibility GL_MESA_texture_const_bandwidth
WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
WebGL 2 Driver WSI Info: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_context_flush_control GLX_ARB_create_context GLX_ARB_create_context_no_error GLX_ARB_create_context_profile GLX_ARB_create_context_robustness GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_buffer_age GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_no_config_context GLX_EXT_swap_control GLX_EXT_swap_control_tear GLX_EXT_texture_from_pixmap GLX_EXT_visual_info GLX_EXT_visual_rating GLX_INTEL_swap_event GLX_MESA_copy_sub_buffer GLX_MESA_gl_interop GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_sync_control GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync
WebGL 2 Driver Renderer: Intel -- Mesa Intel(R) HD Graphics 530 (SKL GT2)
WebGL 2 Driver Version: 4.6 (Core Profile) Mesa 24.0.6-arch1.2
WebGL 2 Driver Extensions: GL_3DFX_texture_compression_FXT1 GL_AMD_conservative_depth GL_AMD_depth_clamp_separate GL_AMD_draw_buffers_blend GL_AMD_gpu_shader_int64 GL_AMD_multi_draw_indirect GL_AMD_performance_monitor GL_AMD_pinned_memory GL_AMD_query_buffer_object GL_AMD_seamless_cubemap_per_texture GL_AMD_shader_stencil_export GL_AMD_shader_trinary_minmax GL_AMD_texture_texture4 GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map_array GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ATI_blend_equation_separate GL_ATI_texture_float GL_EXT_EGL_image_storage GL_EXT_EGL_sync GL_EXT_abgr GL_EXT_blend_equation_separate GL_EXT_debug_label GL_EXT_demote_to_helper_invocation GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_memory_object GL_EXT_memory_object_fd GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_pixel_buffer_object GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_semaphore GL_EXT_semaphore_fd GL_EXT_shader_framebuffer_fetch GL_EXT_shader_framebuffer_fetch_non_coherent GL_EXT_shader_integer_mix GL_EXT_shader_samples_identical GL_EXT_texture_array GL_EXT_texture_compression_dxt1 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GL_MESA_texture_signed_rgba GL_NV_alpha_to_coverage_dither_control GL_NV_compute_shader_derivatives GL_NV_conditional_render GL_NV_copy_image GL_NV_depth_clamp GL_NV_fragment_shader_interlock GL_NV_packed_depth_stencil GL_NV_texture_barrier GL_OES_EGL_image GL_S3_s3tc
WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug_get OES_texture_float_linear WEBGL_compressed_texture_etc WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
Hardware H264 Decoding: No
Audio Backend: pulse
GPU #1
Active: Yes
Description: Intel -- Mesa Intel(R) HD Graphics 530 (SKL GT2)
Vendor ID: Intel
Device ID: Mesa Intel(R) HD Graphics 530 (SKL GT2)
Driver Version: 4.6 (Compatibility Profile) Mesa 24.0.6-arch1.2

Diagnostics
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
CairoUseXRender: 1
Decision Log
HW_COMPOSITING:
disabled by user: Disabled by pref
OPENGL_COMPOSITING:
unavailable by default: Hardware compositing is disabled




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browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 4
browser.startup.homepage: https://palemoon.start.me/start
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services.sync.lastSync: Mon Nov 06 2023 21:31:30 GMT-0600 (CST)
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**
All the weave passreset page says is "Function not found". Going to the pippki reset password page didn't actually give me a prompt at all to actually change the password, only to reset. Am I missing something?
I can't find it where I would expect it to be: but it wasn't on the pages themselves or in the Sync section in the preferences. I suspect that I may have to unlink the account, but I don't want to do that unless it's the only thing that allows me to change the password.
And yes, I tried restarting Pale Moon.
To see a portion of my specs (CPU, GPU, Laptop Model, OS, and RAM) if not said already, go to my Bio

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Moonchild
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Pale Moon guru
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Re: Resetting to a new password seemingly doesn't exist

Unread post by Moonchild » 2024-05-09, 21:51

Resetting password in the web interface is not supported (it's one of the two major items missing from the sync server implementation).

Changing the password from within the browser is done through preferences -> Sync -> select "change password..." from the drop-down menu at the top.
If you do not remember your password and do not have any browsers currently linked, then you can only reset it - which means all synced data will be discarded because the browser will not have a way to decrypt it.
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Kxeon
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Re: Resetting to a new password seemingly doesn't exist

Unread post by Kxeon » 2024-05-09, 22:37

Aaaaand I'm dumb. I ended up uninstalling palemoon-bin and installing regular palemoon thinking that would fix the problem because it was more up to date. While yes the tabs were retained the link was not soooooooo...
I'm lucky I don't have anything too important on Pale Moon. So how am I gonna reset the password? After resetting I can't log in because no password.
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Moonchild
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Re: Resetting to a new password seemingly doesn't exist

Unread post by Moonchild » 2024-05-10, 00:18

Please let me know what you do and don't have:
  1. Do you know your sync password?
  2. Do you still have a linked browser or not?
  3. Do you still have your sync key (that's not your password)?
if "no" to 1 but "yes" to 2, then you can choose a new account password in the linked browser
if "no" to 1 and "no" to 2, then I'll have to manually remove your sync account so you can re-register. send me a private message in that case with your sync login e-mail.
if "yes" to 1, "no" to 2 and "no" to 3, then you can generate a new key (which removes synced data because it's no longer possible to decrypt it) by following the unstructions on the sync website here (under the heading "I've lost my recovery key").
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"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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Kxeon
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Re: Resetting to a new password seemingly doesn't exist

Unread post by Kxeon » 2024-05-10, 02:17

i'm screwed arent i
none of them are available. a hasty switch to update to the newest version caused Pale Moon to not be linked. i had a feeling that updating would fix it. i was dead wrong.
And now I can't do anything.
I'm probably gonna have to create a new account. For some reason the tabs were preserved between the switch from palemoon-bin to palemoon. But not the browser link.
And I don't know my sync key either. I might have it somewhere in a text file but I don't know where because I don't even know the format for a Pale Moon Sync Key. Or if there even is one.
(I haven't used Pale Moon in a while.)
To see a portion of my specs (CPU, GPU, Laptop Model, OS, and RAM) if not said already, go to my Bio

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Moonchild
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Re: Resetting to a new password seemingly doesn't exist

Unread post by Moonchild » 2024-05-10, 09:59

Without a record of your recovery key and every browser unlinked from the account, there would not be a way to recover your synced data anyway (the price of real security).

See PM. Just register a new account with your e-mail address, and for the future:
  1. Record your username and password somewhere secure as a backup
  2. Make a record of your recovery key, as well, just in case you end up with nothing linked in the future
{{This headspace for lease}}
"Seek wisdom, not knowledge. Knowledge is of the past; wisdom is of the future." -- Native American proverb
"Linux makes everything difficult." -- Lyceus Anubite

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